2025 Hyundai Tucson driver assistance problems

Filed Oct 23, 2026 · Brakes, Driver assistance · FL

On July 17, I took my vehicle to Hyundai of Venice due to a safety recall of the automated emergency brake, the dealership told me that they had fixed the recall. On October 10 when I returned for service, I again notified them that the safety features such as the automated emergency brake and the Forward collision warning were not working. They ignored me again. Then on October 21, 2026, I was driving my mother to run an errand before her doctors appointment as I was pulling into a parking spot going no more than 3 mph. The safety features were still not working and I scratched the vehicle on the left of me which was empty. I then stopped the car, got out and took pictures of the license plate and of the scratch, and then looked at my front bumper and saw that I was also scratched, my mother, and I went into the supermarket to speak to the manager and attempt to call for the police, but then my mother noticed their brake lights were on and people were in the car so we hurried out to notify them that we had scratched their car by accident, I gave my insurance information and my mother gave her telephone number and after her doctors appointment, I contacted my insurance company to notify them of the issue. My concern is that I notified Hyundai of Venice twice about this issue, but due to my autism, I feel that they ignored me, and this small accident could have been avoided if they had checked that my safety features on this new vehicle were all fully functional.

Filed Oct 22, 2026 · Driver assistance · VA

Before we noticed the recall. The car had locked up I mean, locked up twice so we took it into Hyundai and they did the upgrade on the driving assist or whatever they did less than a month out of the dealership the car locked up again almost causing a car to come through the back of the car. The first time was a semi almost cleaned us out and sent us to the hospital or maybe killed us. We took the car into the dealership. They did not want to give me a car but they did through customer service and this car is unsafe to drive. Please help.

Filed Sep 30, 2026 · Driver assistance · 11,000 miles · NY

The contact leases a 2025 Hyundai Tucson. The contact stated that while driving 72 MPH, the adaptive cruise control deactivated, and the vehicle decelerated unintendedly to 60 MPH. The messages "Front Assist Collision Warning" and "Front Assist Collision Limited" were displayed. The contact stated that while reversing, the vehicle stopped abruptly, jerking the driver back and forth. Additionally, the Rear Cross-Traffic Alert system was intermittently inoperable. The vehicle was taken to the dealer, and the front camera software was updated under the federal safety agency Campaign Number: 26V316000 (Forward Collision Avoidance); however, the failure recurred. The vehicle was taken back to the dealer, and the front camera underneath the bumper was found slanted; the camera was adjusted; however, the failure persisted. The contact stated that there was an abnormal humming sound coming from the radio. The manufacturer was notified of the failures several times and referred the contact back to the dealer for assistance. The failure mileage was approximately 11,000.

Filed Sep 10, 2026 · Driver assistance · 7,000 miles · PA

The contact's daughter owns a 2025 Hyundai Tucson. The contact stated that his daughter had experienced sudden, unintended braking on three separate occasions while driving at various speeds. The contact stated that the failure occurred after slightly depressing the brake pedal, and the brake pedal went to the floorboard, and the vehicle came to an abrupt stop. No warning light was illuminated. The vehicle resumed normal operation shortly afterwards. The driver manually deactivated the Forward Collision Avoidance system at each startup, but the failure persisted. The contact's daughter then received notification of the federal safety agency Campaign Number: 26V316000 (Forward Collision Avoidance), and the software update was performed at the dealer. The failure reoccurred after the software update was performed. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle remained with the dealer for an extended period. The technicians at the dealer failed to reproduce the issue and deemed the vehicle safe to drive. The contact stated that his daughter refused to take possession of the vehicle and felt that the vehicle was unsafe to drive. The failure mileage was approximately 7,000.

Filed Sep 2, 2026 · Driver assistance · GA

It suddenly brakes with warning forward collection. Thought this car recall update the s/w for forward collision braking.

Filed Sep 1, 2026 · Driver assistance · 6,000 miles · NJ · crash

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure. A Police report was filed. There was no injury sustained. The vehicle was driven away from the scene. Prior to the failure, the contact had received notification of the federal safety agency Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. Neither the dealer nor the manufacturer was notified of the failure. The contact had taken the vehicle to an independent mechanic for an estimate for the repair of the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 6,000.

Filed Aug 22, 2026 · Driver assistance · VA

My 2025 Hyundai Tucson (VIN [XXX]) has been out of service since [XXX] (over 60 days) at CMA’s Colonial Hyundai in South Chesterfield, Virginia, waiting for a front camera related to safety Recall 302 (the federal safety agency Campaign 26V316 – Front View Camera FCA Update). The dealership previously replaced the front camera, but the issue was not resolved. They then ordered a new camera that remains on backorder with no firm ETA. I have been provided a rental during this time. Hyundai assigned Case #[XXX]. I have provided formal written notice under Virginia lemon law demanding a buyback because the vehicle has been out of service far beyond the 30-day threshold. The safety-related defect remains unrepaired. Components involved: Forward Collision Avoidance / Front Camera / Automatic Emergency Braking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 8, 2026 · Brakes, Driver assistance · CO

My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (the federal safety agency Recall 26V‑316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking the federal safety agency to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.

Filed Aug 7, 2026 · Driver assistance, Electrical · NJ · crash · 1 injury

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 29, 2026 · Driver assistance · GA

This is not the first situation NOR the first time it is being "fixed". I took my car in early March for an oil change and informed the representative about the same thing. The time that made me say something is when I was switching lanes and the car must have sensed me being close causing me to stop completely and the car behind me having to hard break and swerve. Rick Case Hyundai in Duluth, Georgia had my car for a MONTH, just for me to experience the same thing over 3 times since then. I received my car in April, and the recall for this wasn't put out until May. I am constantly scared for my life and the passengers I may have lives, as well as the other drivers lives, considering I got this car due to being in a rear end collision. When I took it in April, they CONSTANTLY, drove my car to diagnose it but kept telling me they didn't see the problem, and it wasn't coming up for them on their internal tracking system for their cars(webDCS). Once they finally talked to the CORPORATE field technician, they advised they replace the whole front bumper, including sensors, for the solution. But like stated before, since then I have experienced near crash stops AT LEAST 3 times since then, two of them being in the same month (July 16 and July 28). If this is the same solution, I don't see it being beneficial and I would like to be bought out at this point. Especially if I have to be without my car for a long period of time again.