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2025 Hyundai Tucson: adaptive cruise control problems

16 of the 298 complaints about the 2025 Hyundai Tucson describe adaptive cruise control problems.

owner complaints
16
of this car's complaints
5%
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Adaptive cruise control problems by model year

  • 2026
    2
  • 2025
    16
  • 2024
    5
  • 2023
    7
  • 2022
    8
  • 2020
    2
  • 2019
    2
  • 2018
    1
  • 2017
    2
  • 2016
    2
  • 2013
    4
  • 2012
    1
  • 2011
    2
  • 2009
    1
  • 2007
    1
  • 2005
    4

What owners say

Filed Sep 30, 2026 · Driver assistance · 11,000 miles · NY

The contact leases a 2025 Hyundai Tucson. The contact stated that while driving 72 MPH, the adaptive cruise control deactivated, and the vehicle decelerated unintendedly to 60 MPH. The messages "Front Assist Collision Warning" and "Front Assist Collision Limited" were displayed. The contact stated that while reversing, the vehicle stopped abruptly, jerking the driver back and forth. Additionally, the Rear Cross-Traffic Alert system was intermittently inoperable. The vehicle was taken to the dealer, and the front camera software was updated under the federal safety agency Campaign Number: 26V316000 (Forward Collision Avoidance); however, the failure recurred. The vehicle was taken back to the dealer, and the front camera underneath the bumper was found slanted; the camera was adjusted; however, the failure persisted. The contact stated that there was an abnormal humming sound coming from the radio. The manufacturer was notified of the failures several times and referred the contact back to the dealer for assistance. The failure mileage was approximately 11,000.

Filed Jul 22, 2026 · Driver assistance · NY

I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back

Filed Apr 30, 2026 · Brakes, Driver assistance · FL

I was on the freeway about 2 minutes and the car flashed a red warning then slammed on the brakes and I flew forward. No cruise control and no buttons hit or anything automatic. Another time,  I was merging to freeway on ramp (with 2 lanes merging and going to freeway). I was on the left right lane towards the on ramp and another car came speeding next to me on other the on ramp right lane. All of a sudden, my Tucson says emergency braking for about 1 to 3 seconds. slamps the brakes. I am not sure if the other speeding car made a sensor think I was going to merge into him,or him into me, or the sensors didn't detect the lane markings. It's my daily route to this ramp and it has not occurred in the past. These emergency braking incident has happened several times (4-5 times in a month) to me, usually during a highway drive similar to those above. I have to turn off the forward collsion to stop this happening and it comes back on everytime when the car starts from a off.

Filed Apr 27, 2026 · Driver assistance · 5,000 miles · CA · 1 injury

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle experienced intermittent phantom braking; the vehicle violently and suddenly slammed on the brakes with no obstructions present, causing the contact to sustain shoulder and back pain on several occasions. The contact did not seek medical assistance. The contact stated that the failure had progressively worsened. Additionally, the contact stated that the standard Smart Cruise Control (SCC)Â disengaged while driving. The contact stated that the failure had been intermittent, requiring the driver to manually re-engage the cruise control mode. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

Filed Apr 20, 2026 · Driver assistance · 800 miles · AZ

The contact owns a 2025 Hyundai Tucson. The contact stated that the Forward Attention Warning (FAW) system had failed to detect the driver's eyes while wearing sunglasses, causing the cruise control to disengage unintendedly. Several messages advising the driver to pay attention to the road were displayed. The contact stated that the failure also occurred while wearing prescription glasses and while the driver was not wearing glasses. The vehicle was taken to the dealer, where the contact was informed that the system could not be disabled because the manufacturer considered it a safety feature. The dealer informed the contact that a software update was previously performed over-the-air to correct the issue; however, the failure persisted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 800.

Filed Feb 11, 2026 · Driver assistance · MI

The adaptive cruise control reduces speed when the car's driver camera "senses" that driver is distracted when in fact, this occurs frequently within even a 30 minute drive: it senses "distracted driving" due to wearing sunglasses, short stature making in cab camera have difficulty seeing eyes of driver, etc. This is a frequent problem in my car and a frequent problem in driver forums. This is unsafe when it slows car without warning and is stressful. Upgrades needed for safety.

Filed Dec 1, 2025 · Acceleration, Driver assistance · OH

The Forward Attention Warning system performs erratically, frequently disabling the adaptive cruise control without warning. Even when it does emit a warning, which again, is erractic, the warning is barely audible. When conditions, such as grooved pavement or loud cabin noises, such as when a window or moonroof is open, the warning is completely in-audible. Similarly, the warning message displayed is not readable within the 0.5 - 1.0 sec (best estimate) that it is shown, as it is several lines of text - a distraction in itself. The disabling occurred during times when this ADAS feature is most value, cruising at highway speeds in heavier traffic - a time when automatic speed control and braking, along with maintaining a clear distance, are all invaluable to driver safety.

Filed Nov 26, 2025 · Electrical · NY

Attention warning... If you wear glasses that transition to dark, the system shuts down the car on cruise control. Numerous warning lights and bells. Take a break warning and sounds continuously popping up on the screen. There is no way to disable the eyes forward attention system. You cannot wear sunglasses as it can't see your eyes. I use my cruise control all the time. But the system shuts it down. This happens on all 2025 Hyundai equipped with the attention system.

Filed Nov 11, 2025 · Driver assistance, Electrical · OH

The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual.

Filed Nov 7, 2025 · Acceleration, Driver assistance · TN

Concern: DAW Driver Monitoring System False alerts shuts down cruise control. Safety issue when passing on interstate and suddenly the cruise shuts off and has to be reset. This warning sometimes goes off randomly and not due to driver attentiveness. If my arm is in top of steering wheel it blocks camera and wearing certain types of sunglasses. This system is asking the driver to not put his arm on top of wheel which is ridiculous.

Filed Oct 21, 2025 · Driver assistance · AZ

Many 2025 Hyundai Tucson owners have reported significant issues with the driver attention warning feature, particularly when using cruise control and wearing sunglasses, leading to safety concerns and frustration. Common Complaints Constant Alerts: Many drivers have experienced the driver attention warning activating unnecessarily, especially while using cruise control. Users report that the system beeps and prompts them to keep their eyes on the road, even when they are attentive and looking straight ahead. This has led to frustration, with some considering disabling the feature entirely. 2 Sunglasses Interference: A recurring issue is that the driver attention warning system struggles to detect the driver's eyes when sunglasses are worn. This has caused the system to issue warnings and disable cruise control, which can be particularly dangerous in heavy traffic situations. Drivers have noted that even moderately tinted sunglasses can trigger these alerts, making it difficult to use the vehicle comfortably. 2 Safety Concerns: Some users have reported alarming incidents where the driver attention warning system caused abrupt braking, leading to near-collisions. For instance, one driver described a situation where the system suddenly applied the brakes while driving between vehicles, creating a hazardous situation. This has raised serious safety concerns among owners, particularly regarding the system's reliability and responsiveness. 1 Lack of Support from Hyundai: Many drivers have expressed dissatisfaction with Hyundai's response to these issues. Complaints about the driver attention warning feature have been met with minimal support, and some users feel that their concerns are not being adequately addressed by the manufacturer. 2 3 Sources Summary of Issues Overall, the driver attention warning feature in the 2025 Hyundai Tucson has been a source of frustration and concern for many owners. The combination of false alerts, interference from sunglasses.

Filed Oct 13, 2025 · Driver assistance · KY

The vehicle will continuously pop up the notification “Consider Taking A Break” while driving at highway speeds when using the adaptive cruise control. When this occurs it emits 6-7 audible beeps that distract the driver from the wrong and to look towards the instrument cluster. It was also turn down the infotainment system as well. This feature is unable to be turned off in the settings z it has continuously distracted my driving and made it more unsafe while driving at highway speeds. It makes the adaptive cruise control not worth using which is more harmful for a driver to continually have to accelerate and decelerate.

Service bulletins that may apply

Related recalls

Forward collision avoidance: automatic emergency brakingReported May 18, 2026 · 423,062 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Risk
Unexpected braking increases the risk of a crash.
Remedy
Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 20, 2026.

Recall number 26V316000 · Recall details

Questions about the 2025 Hyundai Tucson adaptive cruise

Is adaptive cruise control problems a common problem on the 2025 Hyundai Tucson?

16 of 298 owner complaints about the 2025 Hyundai Tucson (5%) mention adaptive cruise control problems. The model year with the most reports is 2025.

Is there a recall or service bulletin for this on the 2025 Hyundai Tucson?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2025 Hyundai Tucson

Collision warning 47Screen failure 15Headlights 11Warning lights 9Stalling 8No deployment 6Lane assist 6Phantom braking 6Backup camera 5Seat belt 5

All model years of the Hyundai Tucson

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