The rear seat belt is stuck. The vehicle was only 3 months old when it was noticed. Originally, I thought the constant beeping about the rear seat belts was due to this error, but it is 2 separate issues.
2025 Hyundai Tucson: seat belt won't latch or retract
5 of the 298 complaints about the 2025 Hyundai Tucson describe seat belt won't latch or retract.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Seat belt won't latch or retract by model year
- 20261
- 20255
- 20242
- 20221
- 20211
- 20201
- 20191
- 20181
- 20163
- 20151
- 20131
- 20111
- 20102
- 20091
- 20081
- 20071
- 20062
What owners say
The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but days after the accident, the right side of her neck, right lower shoulder blade, right inner thigh, right side of her chest, left side sciatica, lower right abdomen, and lower back. The authorities arrived at the scene and a police report was filed. Despite the failure and the damage to the vehicle, the contact managed to drive the vehicle home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 15,900.
the federal safety agency Vehicle Safety Complaint Report I am submitting this complaint regarding a serious safety defect involving the rear seatbelt in my 2025 Hyundai Tucson Limited. The vehicle currently has approximately 6,000 miles, and this issue has created an extremely dangerous situation for passengers. While traveling out of town, the rear passenger seatbelt suddenly jammed and would not retract or release properly. The belt became completely stuck and unusable. Three adults attempted to safely unjam the seatbelt, but it would not retract or function as designed. Because the restraint system failed, the rear seating position became unsafe and unusable. We were forced to arrange alternate transportation for our passenger because it was not safe or legal for them to ride without a functioning seatbelt. This failure represents a major safety concern. A seatbelt is a critical safety component that should never lock up or become permanently jammed under normal use, especially on a nearly new vehicle with very low mileage. The inability to secure a passenger created a hazardous situation and could have resulted in serious injury if an accident had occurred. I am contacting Hyundai Customer Affairs today to formally report this safety issue. I will also be taking the vehicle to the dealership for inspection and repair, as I do not feel it is safe to drive the vehicle until the defective seatbelt is properly repaired and confirmed safe. Given that seatbelt failures directly impact occupant safety, I believe this issue requires immediate investigation. A restraint system that becomes stuck and cannot be used is unacceptable and poses a significant risk to drivers and passengers. I am requesting that the federal safety agency review this defect, investigate potential manufacturing or design problems, and determine whether other vehicles may be affected.
I was driving on the road this morning approx. 25 mph (clear road, no rain, snow etc.) The car came to a full abrupt stop. Collusion/warning notification never came on (there was nothing in front of me) seatbelt locked. Car would not move. I put the car in park and had to turn the car off and back on to get the car to move. This honestly scared the life out of me. I had several cars behind me that could of rear ended my car and caused serious harm to myself or other drivers. I called the dealership (will be dropping off this evening) but they made it very clear that if they can not duplicate the problem there is nothing that they can do. The car has 8,000 miles on it and was purchased in April 2025.
The driver's side rear passenger seat belt doesn't latch.
Related recalls
No recalls on record for this model year.
Questions about the 2025 Hyundai Tucson seat belt
Is seat belt won't latch or retract a common problem on the 2025 Hyundai Tucson?
5 of 298 owner complaints about the 2025 Hyundai Tucson (2%) mention seat belt won't latch or retract. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2025 Hyundai Tucson?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2025 Hyundai Tucson
Collision warning 47Adaptive cruise 16Screen failure 15Headlights 11Warning lights 9Stalling 8No deployment 6Lane assist 6Phantom braking 6Backup camera 5
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