2025 Hyundai Tucson: airbags did not deploy in a crash

Filed Oct 13, 2026 · Airbags · 18,000 miles · FL · crash · 1 injury

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at approximately 65 MPH, the vehicle hydroplaned, causing the driver to lose steering control, and the vehicle struck a concrete median wall. The frontal structure suffered severe damage, destroying the vehicle; however, the air bags failed to deploy. The driver was transported to the hospital via emergency medical services with back and neck injuries, including a fractured cervical spine. A police report was taken at the scene, and the vehicle was towed. The cause of the air bag non-deployment failure was not determined. Both the dealer and manufacturer were notified of the incident. The contact also stated that the air bags failed to deploy during a prior crash into a tree stump. The failure mileage was 18,000.

Filed Aug 7, 2026 · Driver assistance, Electrical · NJ · crash · 1 injury

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 29, 2026 · Driver assistance · 18,120 miles · MD · crash

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, another vehicle slowed down in front of the vehicle, and the Forward Collision Avoidance system activated, the brakes engaged, and caused another vehicle behind to crash into the rear of the contact’s vehicle. No warning lights were illuminated. A Police report was not filed. No injuries were sustained. Medical attention was not needed. The air bags did not deploy. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the rear bumper, rear hatch, and several other unknown parts under the bumper needed to be replaced. The vehicle was repaired. The contact was notified that the VIN was included in the federal safety agency Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE). The manufacturer was not notified of the failure. The failure mileage was approximately 18,120.

Filed Jun 26, 2026 · Electrical, Transmission · 7,500 miles · DC · crash · 1 injury

The contact owns a 2025 Hyundai Tucson. The contact stated that while in reverse, several warning lights illuminated on the instrument panel, and the vehicle suddenly reversed without depressing the accelerator pedal and crashed into a light post. The air bags did not deploy. There were no injuries sustained. The contact sought medical attention after being overwhelmed by the experience. A Police report was not filed. The contact was able to drive the vehicle, and the vehicle was taken to the dealer, and the front-view camera was updated; however, the dealer was unable to determine the cause of the failure. The vehicle was taken to Imperial Body Shop to repair the body damage. After the software update was performed, the contact became aware that the vehicle failed to turn off immediately, and several attempts were needed to turn off the vehicle. On another occasion, the contact was able to turn off the vehicle; however, the engine continued to run. Several attempts were needed to turn off the vehicle. The manufacturer was made aware of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 7,500.

Filed May 4, 2026 · Airbags, Seat belts · 15,960 miles · NJ · crash · 1 injury

The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but days after the accident, the right side of her neck, right lower shoulder blade, right inner thigh, right side of her chest, left side sciatica, lower right abdomen, and lower back. The authorities arrived at the scene and a police report was filed. Despite the failure and the damage to the vehicle, the contact managed to drive the vehicle home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 15,900.

Filed Sep 4, 2025 · Steering · MD · crash · 2 injuries

My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old.