Hyundai Tucson screen failure problems

Filed Oct 8, 2026 · Electrical · FL

the federal safety agency VEHICLE SAFETY COMPLAINT Vehicle Information: * Year: 2024 * Make: Hyundai * Model: Tucson * VIN: [XXX] * Mileage: Approximately 65,000 * Dealership: Hyundai of [XXX] Complaint Description: I am filing this formal safety complaint regarding my 2024 Hyundai Tucson, which is experiencing recurring water intrusion and electrical malfunctions. Every time it rains, water enters the interior of my vehicle, causing flooding. This is not an isolated incident. The flooding occurs repeatedly during rainfall, and I am extremely concerned that there may be an underlying manufacturing, assembly, sealing, or drainage defect. In addition to the flooding, my vehicle’s electronic systems have begun malfunctioning. My radio operates on its own without my input, my touchscreen becomes unresponsive, and the buttons do not function when needed. I am concerned that water may be reaching electrical components and contributing to these malfunctions, although the exact cause has not been determined. I have not been involved in an accident or caused any known damage to the vehicle that would explain the recurring water intrusion. I reported my concerns to Hyundai of Orange Park in [XXX]. However, I was informed that because my vehicle is outside its warranty coverage, I would be responsible for the diagnostic and repair expenses. When I escalated my concerns to a Hyundai supervisor, I was presented with two options: pay thousands of dollars to have the vehicle disassembled to investigate the problem or purchase another vehicle. My concerns about the possible safety implications of the flooding and electrical malfunctions remain unresolved. I am particularly worried about moisture-related electrical failures, corrosion, and the possibility that additional vehicle systems could malfunction. I am concerned about the safety of myself, my passengers, and others on the road. This vehicle is a 2024 model with approximately 6 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 22, 2026 · Driver assistance, Electrical · VA · crash

Federal Motor Vehicle Safety Standard (FMVSS) 111 regulates rear visibility systems. It requires backup cameras to shut off within a specific time or distance after moving forward to prevent driver distraction. A screen stuck on the reverse camera means the vehicle failed to comply with federal safety safety standards in that moment, actively flashing an illegal, high-contrast visual distraction while trying to navigate. I am writing to formally report a critical safety defect regarding the infotainment system in my 2026 Hyundai Tucson, which directly resulted in property damage on 7/6/26. While driving at approximately 35 mph, the center display screen failed to disengage the rear view camera. The persistent, high-visibility flashing of moving traffic behind me in my peripheral vision completely obscured my forward safety alerts and navigation, creating an immediate visual hazard. This system glitch distracted me at a critical moment, causing an impact with a curb. Given that this incident was precipitated by a verified malfunction of a federally regulated safety system (FMVSS 111), I requested that Hyundai corporate review this case, investigate the failure of this component, and cover the cost of the $3,337 structural repairs. They have denied my request. I am aware that the federal safety agency Recall 26V400000/Hyundai Recall 304 is pending complete entry of all affected vehicles (vehicle was built at the Montgomery plant). Hyundai issued Technical Service Bulletin TSB 24-BE-001H for 2022–2026 Tucsons. It officially documents that these infotainment systems suffer from "freezing, lagging, unresponsive touchscreens, and intermittent blank screens". The bulletin attributes this to a loose internal coaxial cable and software bugs. I feel strongly that the camera freeze is a direct byproduct of this documented hardware/software defect. Hyundai explicitly stated to the federal government: "An instrument panel display that fails increases the risk of crash".

Filed Jul 20, 2026 · NC

Infotainment cluster going black. Hyundai refuses to provide vehicle & won’t diagnose issue even after making appt.

Filed Jul 15, 2026 · Driver assistance · CA

I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Later in the day on 6/24/26 and in the days following, whenever I turned on the car, Googlemaps would automatically pop up on the infotainment screen, the car’s navigation voice (not the googleMaps voice) would instruct me to turn right or left, etc. throughout the drive, despite no route being set. I have a video of this occurring. MOST CONCERNING: 6/25/26 I was pulling out of a parking lot, with no other cars or obstacles in my path, going slowly, and the automatic braking system ground the car to a stop. There was no warning on the dash. It took a few seconds before the car would allow me to accelerate. This is the very problem the software update was supposed to fix. 7/2/26 I was using GoogleMaps navigation at night and as I was driving, the infotainment system went blank and I had no navigation. After a minute or so the map came back on, but it was just spinning in circles and couldn’t right itself. Additional issues: the infotainment system randomly keeps popping up the question, asking if I want to open Google Maps. Sometimes when using the parking camera, an informational window keeps popping up stating “Press the button to display the camera view, or press and hold to activate the parking assist system”. I use this function every day, but for some reason, at times it keeps trying to teach me how to use it. (These types of glitches have happened before after software updates.) 6/26/26 I opened a case with Hyundai. Case number 42790134. I have yet to hear from them. I've called several times and they won't return my call or address this safety issue.

Filed Jul 9, 2026 · Electrical · CA

The head-up display and the digital display cluster turn off and on while driving. The digital display cluster seems to lose connection and will show a "NO SIGNAL" message. This will happen for minutes at a time. When this happens, the display is black and does not show speed or other important safety information. The vehicle has been inspected twice by the dealership; they are not able to replicate the issue. This problem began within weeks of purchasing the new vehicle.

Filed Jul 2, 2026 · Electrical, Lights · IL

Good morning the problems I am having with my 2025 are very discouraging. Started October of 2025, my tire light illuminated stated the tires were low when they are all at correct specs when using an air guage to check. November of 2025 while driving at night the headlights suddenly shut off briefly then came back back on. January of 2026 while leaving work the transmission would not shift, held accelerator pedal to floor but could not go above 20 mph all the way home for 3 miles. April of 2026 the right side of navigation screen went completely black, shut vehicle off twice and on third restart the screen reilluminated. June of 2026 same thing with the screen going black. I have had my Tuscon at the local dealer here in my town for supposedly a repair that they state was a "coaxel cable" behind the dash that was fixed that was causing this issue. I also had the recall performed for the front view camera software update but it is still showing not completed. This is very frustrating to be having experiencing these kind of issues on this new of a vehicle. Clearly something is going on with the software or something and the dealer keeps telling me they are not finding anything wrong. I am a service advisor myself at a small independent shop so I understand the terms they are using but something needs to be addressed to correct the issues that I am having. It is scary when driving and the screen goes black or driving at night and losing the headlight functions. I would appreciate if somebody will look into this and reach out to me to get some kind of remedy for why this is happening. I am paying alot for this vehicle and to say I am satisifed is an understatement. I have purchased Hyundai as my choice of vehicle due to the quality, great warranties and good reviews from other consumers however I am seriously thinking of exploring alternative makes as I do not want to keep going through this. Plus the engine consumes oil. I have attached p/w for review as well

Filed Jun 9, 2026 · Lights · WI

main instrument cluster and Heads-Up Display (HUD) randomly flickering, turning completely black with a "No Signal" message, or triggering all dashboard warning lights.

Filed May 6, 2026 · Driver assistance, Electrical · NJ

The cars speedometer screen and radio screen go black and sometimes flicker on and off. This makes it impossible to see the speed. Also the car stalls sometimes when this happens in traffic. The autonomous braking applies the brakes even when there is a large distance from other cars and objects to the point where it has almost caused me to get into an accident on numerous occasions. The driver attention alert comes on and off over and over again even though I’m fully focused on driving and well aware of what is going on and this sometimes happens in a sequence where all of the warning lights illuminate on dash. Sometimes all of the warning lights display on cluster after it goes black and then car says to shift to park when display goes back on causing safety concerns for me in traffic. In addition my sunroof glass is making a loud noise like it’s going to crack.

Filed Apr 16, 2026 · Electrical · 13,000 miles · CA

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the instrument panel and the infotainment screen display went black. The contact stated that the failure had progressively worsened and was a daily recurring failure. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the Heads-Up Display (HUD) harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

Filed Mar 3, 2026 · Lights · MA

The heads up display and dashboard display go black while driving. Sometimes it flickers on and off repeatedly which is very distracting while driving. When it is off, I cannot see speed, fuel, etc. A recall was issued for this problem, however my vehicle VIN was not included in the recall, meaning the dealer will not address it. Additionally because it happens randomly it is impossible for the dealership to recreate it with the small amount of time they can allot to driving it try to recreate the issue. Because the dealership has not been able to reproduce the issue, it continues.