The car would not start so we had it towed to a local repair shop. (The closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem was to replace the valve cover gasket, the alternator and the drive belt. The parts were obtained from an online parts distributor. The diagnostic work was done by the shop and the labor was performed by a well known Master Mechanic with over 25 years of experience and is recognized by the ASE. I filed several claims with Hyundai who keep coming up with reasons why they can't pay the claim for a total $600.00 out of pocket cost. The car was fixed 7/9/2021 and has run great since then with no leakage! I have filed claims several times and each time they request more documentation be furnished. The latest rejection is dated 5/16/2023 and Hyundai has assigned a Consumer Case #21314437.
Hyundai Veracruz won't start problems
15 of the 662 owner complaints about the Hyundai Veracruz describe won't start, most of them for the 2008 model year.
- owner complaints
- 15
- worst model year
- 2008
- typical mileage
- 88,000
By model year
- 20123
- 20111
- 20101
- 20091
- 20085
- 20074
Often reported together
Loss of power 2Engine failure 2Warning lights 1Check engine light 1
What owners say
The contact owns a 2007 Hyundai Veracruz. The contact stated that while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted and operated normally. The vehicle was taken to the dealer and the contact was informed that the alternator, and the front valve cover gasket needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not included in the federal safety agency Campaign Number: 14V415000 (Engine and Engine Cooling) and that the vehicle had to be repaired out of pocket. The failure mileage was 107,012.
The car will not start. Ignition switch does not activate. This happens mostly after sitting over night and on long trips. A few times it started after having the battery charged from another car. Sometimes it starts after 10 minutes of trying to start it. It happened routinely on a 2000 mile road trip. 3 hyundai dealers could not find an answer. It happened rarely for 4 months until the return 2000 mile road trip.
On 4/23/21, I went to start the vehicle (which is our only vehicle to transport our children), but it did not start as if the battery was dead. My husband tried to jump the vehicle, but it died as soon as jumper pack was taken off. Later that day, my baby became very ill and we had to go to urgent care. My husband only has a work van that does not have seats to transport passengers, so he put the car on a charger for a bit and the car started. While on the highway, the vehicle suddenly lost power, but we were able to coast off the highway onto an exit. We jumped the car with a jumper pack and made it to the urgent care. On the way home, we were able to jump the car with the jumper pack to get it started, but the vehicle once again lost power on the highway. We then tried to stay off the highway, but the vehicle kept losing power and we had to jump it every time we had to stop, which left us blocking traffic multiple times. We were able to jump the car and get it into a parking lot, but the car would not start with a jump after that. We had to leave the vehicle in a parking lot from 4/23/21 until 4/25/21, when my husband was able to use his work van and a car trailer to tow the car to the hyundai dealership. He looked at the car when he dropped it off and the alternator was covered in oil, which caused it to go out suddenly. There is a current hyundai recall on the car over the issue, but there is no fix. The dealership said we have to pay for repairs out of pocket and hopefully get reimbursed later. This is a large unexpected expense when we are already dealing with employment issues related to covid-19. Thankfully, no one was injured over this major safety issue while losing power on the highway and city streets. Manufacturer recall number 197 the federal safety agency recall number 20v705000 per website
Ever since we had a recall with hyundai about replacing the engine's cover, the car has been having problems since. The issue occurred where the car would not start, and would flash many symbols on the dashboard. What would happen is that I would pull the car to the side of the road, wait a couple of seconds, and the car would start again. We went to our local auto service about this issue, but told us that it shouldn't be a big issue. And when this issue occurred the second time, I took the car to hyundai services to see what the problem was. They told me that it was just a fluke and that it will not happen again. But when this issue occurred the third time, similarly to the first and second time, the car stopped running and the symbols flashed. But this time, the engine started to smoke and the car would not start no matter how long I waited. This LED my family to be stuck in the highway and had to call a tow service to pick our car up. When we told hyundai, they told me that the issue is that a rod which was a part of the engine, impaled the engine motor and made a quarter sized hole, which leaked gasoline from the car. We told hyundai that we strongly believe that this issue occurred because of the recall, but they denied and said that we must pay for an engine replacement. We feel wronged by hyundai as these issues occurred after the recall, and the car only has 124,00 miles on it. My family also took extensive care of the car throughout the 10 years we have had this car. My family and I also believe that other veracruz owners might have had a similar issue as ours, so we hope you understand our situation. Thank you.
Car wont start, took it in to the shop found out oil was leaking on to the alternator and that the vale gasket it leaking oil. Took it into the dealer 4 years ago to get it fix for the recall. Had the car for 5 years and have changed 5 alternators, and 5 batteries, now that I have put a new battery and alternator again, the car wont start now without getting it jumped off. We have tried disconnectioing the terminal when not driving but that only works sometimes. Called the dealer and they said that they couldn't find anything wrong and that the car was okay even when it wouldn't start in there shop and they had to jump it off and even pitting a new starter on.
The car would not start. Then the engine area began smoking and then a fire sparked. The fire department had to be called to put the fire out. The car was at a gas station and was not moving.
The car stopped working 2 weeks ago. The battery light came on so we took the car to our mechanic and the mechanic proceeded to change the alternator due to excessive grease on the alternator, after driving home the car wouldn't start so we had to tow to repair shop. The mechanic took about 2 days to change the alternator . When we received the car back while in idle it stopped while it was in idle about 15 miles from repair shop .we had to again tow the vehicle to the repair shop we took the car back and the mechanic replaced the alternator again and battery where the car is right now. The car again would turn over but again would stop right away. The mechanic said that the valve cover gasket was leaking and possible damaged wires in the engine/alternator. The valve cover was replaced about 3 years ago according to the hyundai recall records at boulder hyundai. Our mechanic stated and he will put that in writing that the valve job was substandard and the work 'shoddy '.upon researching the federal safety agency other owners of the hyundai 2008 veracruz have had the same problem and one owner had the valve cover replaced 3 times and are still having the same problem. I have called hyundai and they are not taking responsibility and I am unable to trade in the vehicle or sale so I am out about $7000.00 per kelly blue book valuation for a working car. We attempted on saturday, june 9th to check the car to see if it would run and again after jumping the car it cuts right out. I believe if the repair on the recalled valves was done correctly the first time the car would be in working order and the alternator would not have had the excessive grease on the alternator.
Tl* the contact owns a 2012 hyundai veracruz. While attempting to start the ignition, the vehicle would not start. The vehicle was jumpstarted and driven to the dealer. Mid island hyundai (1815 middle country rd, centereach, ny 11720) replaced the battery in the vehicle, but the failure recurred six months later. The dealer diagnosed that oil was leaking onto the alternator. The seal, alternator, and battery were replaced in the vehicle, but the failure recurred one year later. The vehicle was taken to hyundai 112 (2114 ny-112 medford, ny 11763) where the seal, alternator, and battery were replaced again. The manufacturer was contacted and was unable to assist. The failure mileage was 1,200.
On at least a dozen occasions within the past few months alone, while driving I will suddenly hear a high-pitched "whirring" sound that sounds like it's revving up, then immediately afterwards all of my dash lights and the passenger air bag lights start to flicker and/or go off completely and then come back on again. Every single time this happens, as soon as I turn off my car (doesn't matter if I keep driving for a long while or stop driving shortly after it happens), it won't start again. It's completely dead and I have to have it jumped. My car has 94,000 miles on it, and in the past 8 years, the car has died/I've had to have it jumped over 30 times. I'm on my 5th battery! After the recall for the alternator gasket valve cap, I thought these problems would be fixed, but I've had exactly the same electrical issues/battery constantly dying since then! That recall literally did nothing. This is very unsafe, as the car can just suddenly lose power while driving, and then if you turn the car off, it won't start up again without being jumped. Hyundai needs to fix this asap. There are literally hundreds and hundreds of complaints about this, and it's just absolutely unacceptable!! I'll in the past 8 years, I have had to replace my battery 5 times in my veracruz.
Related recalls
Engine and engine cooling: engine: oil/lubrication: seals/gaskets
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V‑415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
- Risk
- An inoperative charging system can result in an engine stall, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 197.
Recall number 20V705000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
- Risk
- If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 121.
Recall number 14V415000 · Recall details
Questions about the Hyundai Veracruz won't start
Which Hyundai Veracruz years have won't start problems?
The model years with the most reports are 2008 (5 complaints), 2007 (4 complaints) and 2012 (3 complaints).
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