Hyundai Veracruz loss of power problems

Filed Mar 3, 2026 · Brakes, Electrical · NM

on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.

Filed Aug 7, 2025 · Electrical, Engine · WA

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

Filed Jul 25, 2025 · Engine · GA

The vehicle was supposed to be fixed(recall 197) regarding the oil in the alternator issue. After it was fixed my wife was driving on [XXX] at rush hour in Atlanta GA. It slowly was losing power and she called me about it. I told her to get over to the right and take the next exit. It did stop on the exit ramp in the dark but no electric what so ever. The lights and flashers were inoperative. She called the police and they pulled behind the car with their lights flashing. A tow truck brought it to the Hyundia dealer at night and put the keys in the drop box. The dealer replaced the faulty alternator but did NOT cover the bill because they could not find oil on the alternator! About $1500 later I took the car home. This was November 2024 Last week [XXX], the replaced alternator failed again. This was supposed to be fixed by the dealer in November, but somehow this FIX is not working. We now have 2 failures within a year of the alternator supposedly fixed(recall 197) with a "drip pan"? I am reluctant to take it back to this dealer as they have failed twice to fix the problem. Another dealer is far away and the charged up car may not make it that far. You need to tell me why this alternator is still failing and sticking me with the bill when you have supposedly had a fix for the problem. Please advise me on the solution. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 21, 2022 · Electrical, Engine · FL

While driving to work today on 1/21/2022 my vehicle was traveling at about 35 mile per hours when it suddenly began to slow and was unresponsive to my effort to maintain speed, and then several dashboard warning lights including the check engine light, charging system light, seatbelt light, and then the car began to have a loss of power and stalled. I did have my alternator and battery replaced in February of 2021 when this happened previously. Then I received a notice of the federal safety agency recall 20V705000 and had the remedy repaired completed in August 2022. I did attempt to have Hyundai USA reimburse me for my alternator repair and a previous repair I paid for related to the fault valve covers gaskets, but they refused my request for reimbursement. Now the problems and potential hazard remains. Thank you.

Filed Oct 15, 2021 · Electrical, Engine · 54,000 miles · FL

The contact owns a 2009 Hyundai Veracruz. The contact received a recall notification for the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated upon starting the vehicle, the vehicle inadvertently lost power. The contact was unable to restart the vehicle after several attempts. The independent mechanic came to the contact's residence and diagnosed that the battery needed to be replaced. The battery was replaced, and the vehicle restarted. The alternator warning light illuminated. The independent mechanic advised the contact to get the vehicle towed to the dealer as the alternator had failed. The vehicle was towed to the dealer who diagnosed that the oil leak from the front cylinder bank valve cover gasket had caused the alternator to fail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The approximate failure mileage was 54,000. Parts distribution disconnect.

Filed Sep 15, 2021 · Electrical, Engine · 186,000 miles · TX

The contact owns a 2008 Hyundai Veracruz. The contact received notification of the federal safety agency campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.

Filed Jun 21, 2021 · Engine · 100,000 miles · MA

The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 MPH, the vehicle began to lose power as several warning lights illuminated the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic.The contact then received a notification for the federal safety agency Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response.The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Vin tool confirms parts not available.

Filed Jun 14, 2021 · Engine · VA

manufacture has not come up with a fix for current recall. they are taking to long. have sent out the same recall letters 3 times. car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.

Filed Apr 25, 2021 · Electrical, Engine · 125,000 miles · WI

On 4/23/21, I went to start the vehicle (which is our only vehicle to transport our children), but it did not start as if the battery was dead. My husband tried to jump the vehicle, but it died as soon as jumper pack was taken off. Later that day, my baby became very ill and we had to go to urgent care. My husband only has a work van that does not have seats to transport passengers, so he put the car on a charger for a bit and the car started. While on the highway, the vehicle suddenly lost power, but we were able to coast off the highway onto an exit. We jumped the car with a jumper pack and made it to the urgent care. On the way home, we were able to jump the car with the jumper pack to get it started, but the vehicle once again lost power on the highway. We then tried to stay off the highway, but the vehicle kept losing power and we had to jump it every time we had to stop, which left us blocking traffic multiple times. We were able to jump the car and get it into a parking lot, but the car would not start with a jump after that. We had to leave the vehicle in a parking lot from 4/23/21 until 4/25/21, when my husband was able to use his work van and a car trailer to tow the car to the hyundai dealership. He looked at the car when he dropped it off and the alternator was covered in oil, which caused it to go out suddenly. There is a current hyundai recall on the car over the issue, but there is no fix. The dealership said we have to pay for repairs out of pocket and hopefully get reimbursed later. This is a large unexpected expense when we are already dealing with employment issues related to covid-19. Thankfully, no one was injured over this major safety issue while losing power on the highway and city streets. Manufacturer recall number 197 the federal safety agency recall number 20v705000 per website

Filed Mar 10, 2021 · Electrical, Engine · 93,000 miles · WI

The valve cover gasket is leaking oil on to the alternator. The alternator is covered in oil, possibly causing it to short out which could lead to a loss of power while driving. This is a dangerous condition.