2011 Hyundai Veracruz: sudden loss of power

Filed Aug 7, 2025 · Electrical, Engine · WA

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

Filed Aug 16, 2019 · Electrical · 88,000 miles · MA

My car alternator shorted out while I am driving on interstate 95 resulting in extreme power loss, very hard steering, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. There was a recall for this issue for some of 2011 hyundai veracruz cars but not mine based on hyundai company I checked. My car issue is the exactly the same problem and my car should be in the recall list. This cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership I purchased the car at according to the maintenance schedule and the dealer recommendations. This should require a recall before someone gets hurts in an accident.

Filed Aug 17, 2018 · Engine · 97,000 miles · VA

While I was driving my vehicle, the battery light came on and quickly I lost power and my ability to control the vehicle. I was able to get it to the side of the road and towed. The alternator was replace and car was driving fine. 2 weeks later, the battery light came back on. I inspected the alternator and could see oil visible on the alternator. I did some quick research and found that there was a recall for a valve gasket leak onto the alternator on my 2011 hyundai veracruz, that had been fixed in 2014. Now having the same exact issue. Hyundai of chantilly, va confirmed, but will not cover charges to repair. This is extremely dangerous, as I was driving with my 2 year old twins when the car shut down.

Filed Apr 26, 2018 · Electrical, Engine · 86,500 miles · KS

The federal safety agency campaign #14v415000 was issues for recall of faulty valve cover gasket that can leak and short out alternator, causing loss of power while driving. Our veracruz has now had this valve cover replaced three times since this recall was issued, twice now in the last year. This time, 4/2018, the alternator was shorted out and caused loss of power while vehicle was is motion on city street. Hyundai has repaired faulty parts again, however, they have yet to have a valid fix for the problem. The repairs have only been a bandaid, as same problem keeps occurring. I believe there should be an additional recall issued till hyundai comes up with valid fix for the dangerous problem.

Filed Nov 22, 2016 · Electrical · 62,000 miles · CA

While driving I noticed the battery light going on. I parked it for the night and began to drive it the next day. After driving for a few minutes, I noticed the battery light going on again. The radio began to turn off and on, and many different lights on the dash began to flash. I decided to return home to prevent getting stranded. As I turned around, I noticed that I began to lose power in the vehicle although I was trying to accelerate. I made it home and parked the car. I tried to start it later and the battery was now dead even thought the battery is less than a year old. I decided to do some research online and noticed others having similar issues in regards to this and having an oil leak. This reminded me that when I had an oil change recently, I was told of an oil leak hitting the alternator. I have researched my VIN only to find no recalls for it although I am experiencing similar symptoms of recall 121 for hyundai. This is a very dangerous issue, because I was losing power as I was driving on the streets trying to get home. Some streets were small residential and some were larger streets.

Filed Jul 5, 2016 · Engine · 50,000 miles · MO

Tl* the contact owns a 2011 hyundai veracruz. The contact stated that the vehicle was leaking on the passenger side and the check engine warning indicator illuminated. The vehicle experienced a complete loss of power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Filed Jun 14, 2013 · Electrical, Fuel system · 35,000 miles · GA

This vehicle suffers from design/manufacture defect. The valve cover gasket is defective. It leaks oil which fouls the alternator resulting in catastrophic loss of electrical systems including transmission function and steering control. All this occurred during ordinary driving resulting in near collision and total loss of power requiring emergency towing services. My service employee was well aware of this malfunction previously reported by other owners. He knew exactly what the problem was as soon as I described these events. I now have far less confidence in the reliability of this vehicle!