The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 MPH, the vehicle began to lose power as several warning lights illuminated the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic.The contact then received a notification for the federal safety agency Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response.The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Vin tool confirms parts not available.
2012 Hyundai Veracruz: sudden loss of power
5 of the 65 complaints about the 2012 Hyundai Veracruz describe sudden loss of power.
- owner complaints
- 5
- of this car's complaints
- 8%
- typical mileage
- 99,528
- recalls
- 2
Sudden loss of power by model year
What owners say
Tl* the contact owns a 2012 hyundai veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. Roadside assistance was called and the vehicle was jump started however, the vehicle loss power and stalled shortly thereafter. The vehicle was taken to automax ford (3301 e central texas expy, killeen, tx 76543) to be diagnosed. The contact was informed of an oil leak from the front cylinder bank valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced the failure to the federal safety agency campaign number: 14v415000 (engine and engine cooling) however, the VIN was not included. The failure mileage was 92,000.
The 2012 veracruz was purchased in august 2015, from waldorf hyundai, waldorf maryland. December of 2015, the dealership replaced the battery under warranty. 2016, the alternator failed and was replaced under warranty. 2017 the spark plugs failed and was replaced at my expense. 2018 the valve cover gasket failed and the dealership (waldorf hyundai) refuse to cover the repair cost. Under protest and a complaint filed with hyundai corporate july 2018, the gasket was repaired. January 2019, the spark plugs failed and the dealership refused to cover the repair. Second complaint filed with hyundai corporate, and currently we are disputing if hyundai should cover the repair cost. Upon purchasing this vehicle, the dealership never disclosed the 2014 recall for this vehicle's electrical system failure. The gasket has failed at least twice since I have owned the vehicle and the alternator, spark plugs, and battery have been replaced. The vehicle has stalled on the highway each time having to be towed to waldorf, hyundai. The vehicle is a safety hazard due to sudden loss of power on multiple occasions, and has proven to be unreliable. Hyundai does not have a solution to the recall ( 14v415000) in 2014, and the vehicle should have never been sold. The vehicle service records are available at the dealership.
Vehicle lost all power while driving in subdivision was unable to turn steering wheel. Took to repair shop advised the alternator needed to be replaced. Paid to have replaced. Noticed a recall on the veracruz that was never addressed. On the federal safety agency website the recall stated alternator and gasket would be affected but hyundai is stating it is only for the oil and gasket not alternator.
The fix for recall the federal safety agency campaign number: 14v415000 failed in less than two years. The head gasket leak apparently returned and created an alternator failure that LED to a loss of power and acceleration on the highway and eventual stall out. The vehicle was repaired, but I incurred costs associated with a new battery and the deductible on my service contract. The resolution of the recall needs to be investigated for failure.
Service bulletins that may apply
- Higher-than-expected engine oil consumption
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- Follow the guidelines outlined in
- This bulletin provides the service procedure for engine connecting rod bearing clearance testing
- This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
- These SKUs are Exhaust Manifolds with Catalytic Converters
Related recalls
Engine and engine cooling: engine: oil/lubrication: seals/gaskets
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V‑415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
- Risk
- An inoperative charging system can result in an engine stall, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 197.
Recall number 20V705000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
- Risk
- If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 121.
Recall number 14V415000 · Recall details
Questions about the 2012 Hyundai Veracruz loss of power
Is sudden loss of power a common problem on the 2012 Hyundai Veracruz?
5 of 65 owner complaints about the 2012 Hyundai Veracruz (8%) mention sudden loss of power. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2012 Hyundai Veracruz?
There are 2 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Hyundai Veracruz
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