2012 Hyundai Veracruz: engine stalls while driving

Filed May 31, 2024 · Brakes, Electrical · 239,382 miles · AL

The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnosed the vehicle and determined that there was an oil leak around the alternator which caused the alternator failure. The dealer was made aware of the failure and informed the contact that the earliest appointment to repair the vehicle was July 2, 2024. The manufacturer was made aware of the failure and confirmed the estimated date for the repair. The failure mileage was approximately 239,382. VIN tool confirms parts not available.

Filed May 19, 2023 · Engine · 129,000 miles · AZ

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000.

Filed Jan 4, 2022 · Electrical · NJ

My vehicle was under a recall. The engine lights started going off so I immediately turned around and headed back home. By the time I got home, my vehicle was close to stalling. It would not go beyond 3rd gear and would not go into reverse. I parked it on the street in front of my home and the vehicle stalled do to a failed alternator. The vehicle was towed to the dealer. The dealer honored only part of the recall. They replaced the valve gasket/T Joint but they would not replace the alternator because "it was not oil soaked". The alternator was previously replaced under the first recall and it is clear that this second alternator failed and should have been replaced as part of this second recall. My issue is that HYUNDAI IS NOT HONORING THE RECALL. I was forced to pay out of pocket $996.94 to have my alternator replaced. I have contacted the Hyundai Customer Care Center multiple times since November 2021 regarding this issue. I'm seeking that they honor the recall by reimbursing me but they have not followed up.

Filed Nov 29, 2021 · Engine · 135,000 miles · TX

The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact's wife was able to restart the vehicle. The dealer and another dealer, Red McCombs Hyundai Northwest (13663 W Interstate 10 Frontage Rd, San Antonio, TX 78249) were made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.

Filed May 17, 2021 · Engine · 100,000 miles · MO

The contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact had not spoken with the dealer however, it was confirmed that the part was not available within the recall notice that was received. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The battery warning light and fob warning light would illuminate and the vehicle would stall while idling. The contact had to restart the vehicle. The contact had taken the vehicle to a certified mechanic who replaced the transmission twice. The failure continued and the vehicle was presently inoperable. The contact was scheduled for another transmission replacement when the recall notification was received. The approximate failure mileage was 100,000. Parts distribution disconnect.

Filed May 14, 2021 · Engine · 45,000 miles · OK

The contact owns a 2012 hyundai veracruz. The contact stated that while driving at 70 MPH, the vehicle decelerated with several unknown warning lights illuminated. The vehicle stalled and failed to restart. The vehicle was towed to frank fletcher hyundai (3111 e 32nd st, joplin, mo 64804) where the failure was diagnosed that the alternator needed to be replaced to due oil dripping on the alternator. The vehicle was repaired. The contact stated that several years prior the vehicle was serviced at edmond hyundai (14137 n broadway ext, edmond, ok 73013) under the federal safety agency campaign number: 14v415000 (engine and engine cooling). The contact stated that the dealer found no issues at the time. The contact then received the federal safety agency campaign number: 20v705000 (engine and engine cooling) several months after the failure. The dealer edmond hyundai was notified and advised that parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure or the issue. The failure mileage was approximately 45,000.

Filed Mar 8, 2021 · Engine · 60,000 miles · NY

Tl* the contact owns a 2012 hyundai veracruz. The contact stated that while driving approximately 55 MPH, the check engine warning light was illuminated and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the local dealer duncan hyundai located at 2050 roanoke st, christiansburg, va 24073, who diagnosed that the engine was damaged due to a lack of sufficient oil in the engine. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that VIN was not included in the federal safety agency campaign number: 20v705000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 60,000.

Filed May 6, 2020 · Engine · 92,000 miles · TX

Tl* the contact owns a 2012 hyundai veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. Roadside assistance was called and the vehicle was jump started however, the vehicle loss power and stalled shortly thereafter. The vehicle was taken to automax ford (3301 e central texas expy, killeen, tx 76543) to be diagnosed. The contact was informed of an oil leak from the front cylinder bank valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced the failure to the federal safety agency campaign number: 14v415000 (engine and engine cooling) however, the VIN was not included. The failure mileage was 92,000.

Filed Jan 28, 2019 · Electrical, Engine · 183,000 miles · MD

The 2012 veracruz was purchased in august 2015, from waldorf hyundai, waldorf maryland. December of 2015, the dealership replaced the battery under warranty. 2016, the alternator failed and was replaced under warranty. 2017 the spark plugs failed and was replaced at my expense. 2018 the valve cover gasket failed and the dealership (waldorf hyundai) refuse to cover the repair cost. Under protest and a complaint filed with hyundai corporate july 2018, the gasket was repaired. January 2019, the spark plugs failed and the dealership refused to cover the repair. Second complaint filed with hyundai corporate, and currently we are disputing if hyundai should cover the repair cost. Upon purchasing this vehicle, the dealership never disclosed the 2014 recall for this vehicle's electrical system failure. The gasket has failed at least twice since I have owned the vehicle and the alternator, spark plugs, and battery have been replaced. The vehicle has stalled on the highway each time having to be towed to waldorf, hyundai. The vehicle is a safety hazard due to sudden loss of power on multiple occasions, and has proven to be unreliable. Hyundai does not have a solution to the recall ( 14v415000) in 2014, and the vehicle should have never been sold. The vehicle service records are available at the dealership.

Filed Jul 7, 2017 · Electrical, Engine · 80,000 miles · AL

The fix for recall the federal safety agency campaign number: 14v415000 failed in less than two years. The head gasket leak apparently returned and created an alternator failure that LED to a loss of power and acceleration on the highway and eventual stall out. The vehicle was repaired, but I incurred costs associated with a new battery and the deductible on my service contract. The resolution of the recall needs to be investigated for failure.