2011 Hyundai Veracruz: engine stalls while driving

Filed Aug 11, 2022 · Engine · 140,000 miles · NJ

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 10 MPH and parking, the engine stalled. The contact stated the battery and ignition key warning lights were illuminated. The contact stated that the stalling had occurred previously. The contact had taken the vehicle to a local dealer who diagnosed that there was an oil leak on the alternator and starter and both needed to be replaced. The contact stated that he had the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) completed and he related the failure to the previous the federal safety agency Campaign. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

Filed Jun 14, 2022 · Engine · 98,000 miles · NY

The contact owns a 2011 Hyundai Veracruz. The contact initially received notification of the federal safety agency Campaign Number: 14V415000 (Engine and Engine Cooling). The contact called the dealer and was informed that the parts for the repair were not available. The contact then stated that an abnormal knocking noise started coming from the vehicle while driving. The dealer was called back and an appointment was made for the service. The day prior the appointment, while driving 60 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to Bob Johnson Toyota (3399 W Henrietta Rd, Rochester, NY 14623) where she was informed that the engine had failed and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

Filed Oct 21, 2021 · Engine · 179,000 miles · KY

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that there was oil leaking from the front cylinder bank cover gasket and dripping onto the alternator. The contact stated that the alternator was replaced for a second time however, the failure persisted. The contact also stated the vehicle had an abnormally strong burning oil odor. The contact received the recall notification for the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer also advised the contact to rent a vehicle and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 179,000.

Filed Jul 20, 2021 · Engine · 100,000 miles · IN

The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of the federal safety agency campaign number 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.

Filed Jul 19, 2021 · Engine · 140,000 miles · WA

The contact owns a 2011 Hyundai Veracruz. The contact received notification of the federal safety agency campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact stated while driving at various speeds, several unknown warning lights illuminated and there was no power to the window. The vehicle stalled and the contact’s husband was able to restart the vehicle and drive to an independent mechanic before the vehicle was towed to the residence. The dealer was contacted and informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was notified and informed the contact that the remedy was not yet available. The failure mileage was approximate 140,000. Parts distribution disconnect.

Filed Jul 19, 2021 · Engine · NC

The contact owns a 2011 Hyundai Veracruz. The contact received notification of the federal safety agency campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The contact stated while pulling into a parking lot, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the front cylinder bank gasket cover was leaking oil onto the alternator which caused damages to the engine. The alternator was replaced. The contact mentioned the federal safety agency Campaign Number: 14V415000 (Engine and Engine Cooling) as a possible solution to the failure however, the Vin was not included. The manufacturer was notified of the failure and offered to reimburse the contact however, no further assist was provided. The failure mileage was unknown. Parts distribution disconnect.

Filed May 7, 2021 · Electrical, Engine · 80,000 miles · GA

Hyundai announced the following recall in november 2020. To date they have done nothing to remedy the problem. My vehicle had this problem and failed while driving on the freeway in 2016. I repaired the problem back then at my expense but my vehicle should be assessed by hyundai and cleared or additional repairs made. I am waiting over 6 months for a remedy on a recall that was originally announced in 2014 and reissued in 2020 because of hyundai's failure to adequately address the problem. Nov 13,2020 manufacturer recall number197 the federal safety agency recall number20v705000 recall statusrecall incomplete summary hyundai motor america is recalling certain 2007-2012 veracruz vehicles that were previously recalled under recall number 14v‑415. An inoperative charginig system can result in an engine stall, increasing the risk of a crash.

Filed Apr 28, 2021 · Electrical, Engine · 177,000 miles · IN

Tl*the contact owns a 2011 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to bob rohrman hyundai (304 sagamore parkway, north, lafayette, in 47904, (765) 448-1502) to be diagnosed. The contact was informed that the alternator needed to be replaced. The alternator was replaced twice however, the failure recurred two more times. The vehicle was then taken to webb hyundai merrillville (1000 w 81st ave, merrillville, in 46410, (219) 249-4961) to be diagnosed however, the mechanic was unable to duplicate the failure. The contact stated that the vehicle was unsafe to be driven. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The failure mileage was approximately 177,000. Parts distribution disconnect.

Filed Apr 9, 2021 · Engine · 125,000 miles · NJ

Tl* the contact owns a 2011 hyundai veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact related the failure to the federal safety agency campaign number: 20v705000 (engine and engine cooling). The contact stated that engine oil was leaking onto the alternator. The vehicle was taken to hyundai of south brunswick (3905 us-1, monmouth junction, nj 08852) to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was repaired twice however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

Filed Apr 1, 2021 · Engine · 162,000 miles · NJ

Tl* the contact 2011 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The check engine warning light illuminated. The vehicle was towed to independent mechanic who diagnosed the vehicle and determined that the alternator needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 162,000. Parts distribution disconnect.

Filed Mar 2, 2021 · Engine, Lights · 66,564 miles · PA

Tl* the contact owns a 2011 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to dickson city hyundai (1519 scranton carbondale hwy, scranton, pa 18508, (570) 291-5252) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving, the interior and exterior lights started to dim before the vehicle stalled. The contact had the vehicle towed to the same dealer to be diagnosed. The contact was informed that the valve cover gasket had leaked and allowed oil to get onto the alternator. The valve cover gasket, alternator, and serpentine belt were replaced. The vehicle was started and began to shake before stalling. The vehicle was towed back the same dealer but not diagnosed nor repaired. The approximate failure mileage was 66,564. Vin tool confirms parts not available.

Filed Feb 10, 2021 · Engine · 130,000 miles · GA

Tl* the contact owns a 2011 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles hyundai atlanta (2135 cobb pkwy se, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. Vin tool confirms parts not available.