This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.
2011 Hyundai Veracruz engine problems
63 complaints (59% of all complaints for this car). Typical mileage when it fails: 125,000.
- owner complaints
- 63
- of this car's complaints
- 59%
- typical mileage
- 125,000
- crashes
- 0
- recalls
- 2
Which part fails
- Engine: gasoline: belts and associated pulleys1
At what mileage
Complaints by mileage at the time of the problem.
Hyundai Veracruz engine problems in other years
Specific symptoms reported on the 2011 Hyundai Veracruz engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Engine and engine cooling: engine: oil/lubrication: seals/gaskets
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V‑415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
- Risk
- An inoperative charging system can result in an engine stall, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 197.
Recall number 20V705000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
- Risk
- If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 121.
Recall number 14V415000 · Recall details
What 2011 Hyundai Veracruz owners say
Most recent owner complaints, unedited.
The contact owns a 2011 Hyundai Veracruz. The contact received notifications of the federal safety agency Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.
I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonna cost me 8,000 for a use motor only for them to proceed with the recall on the vehicle at this moment I was asked to return the rental and tow my car outta there they won't fix it please help me resolve this issue since I bought this vehicle its been nothing but trouble and stress.
The contact owns a 2011 Hyundai Veracruz. The contact stated that the lights were abnormally dim on the instrument panel, while downshifting. In addition, it was discovered that engine oil was leaking onto the alternator. The vehicle was taken to a local dealer where it was diagnosed and confirmed that the vehicle was leaking engine oil onto the alternator. The vehicle was not repaired. The contact that that an unknown manufacturer's recall was performed on the vehicle related to the failure; however, the recall repair failed to prevent the failure from occurring. The manufacturer was made aware of the failure. The failure mileage was approximately 184,000.
Unknown
Tired of engine and electrical failures. As recently as 7/11/2023, I brought my vehicle, 2011 Veracruz Limited FWD suv, to the Brandon (FL) Hyundai delaer for a supposed recall repair. I brought in the car, and picked it up the following day, and was assured that the recall (due to "leaky head gaskets") was taken care as well as the CHECK ENGINE (CE) light - the alternator was NOT replaced (as I had replaced it on 6/28/23 [$241.86 + tax]) with the excuse "it had passed all tests". A couple of days later, the CE light came back. I brought in the car again 7/24/23 and was told upon pick up THAT SAME DAY, that the engine "had a connector loose". Back on the road again, on 7/27/23 the CE light came up again. I decided to check the car myself and noticed: #1. NO (recall related) WORK had been done!!; #2. I decided to see what the CE light meant (P0420) so I removed the Bank 1 Catalytic converter and was astounded at the enormous amount to oil leaking and covering every nook and crany of the front engine - pictures included!! I purchased a new exhaust manifold gasket ($23.30 + tax) and throttle body spray cleaner ($38.43 + tax) to repair and take it back to the dealer for a thorough check up - keeping my fingers crossed. This has been the latest expenses in a litany of expenses (tools, parts, chemicals, related accesories), time off, trips to the dealer and what not in the history of this suv since I purchased back in 8/2010. Hyndai has refussed to pay a penny for all my expenses or repairs all the way to te point of charging for a recall repair NEVER DONE! BTW, I have had the alternator replaced, by myself and by the same dealer, four (4) times!!
Engine failed due to oil leakage
The car would not start so we had it towed to a local repair shop. (The closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem was to replace the valve cover gasket, the alternator and the drive belt. The parts were obtained from an online parts distributor. The diagnostic work was done by the shop and the labor was performed by a well known Master Mechanic with over 25 years of experience and is recognized by the ASE. I filed several claims with Hyundai who keep coming up with reasons why they can't pay the claim for a total $600.00 out of pocket cost. The car was fixed 7/9/2021 and has run great since then with no leakage! I have filed claims several times and each time they request more documentation be furnished. The latest rejection is dated 5/16/2023 and Hyundai has assigned a Consumer Case #21314437.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall 197. Oil leak from valve cover gasket. Hyundai has refused to repair this. I've broken down 2 times in the last year. I've spent over $2000 on repairs. Hyundai refuses to reimburse me or repair the vehicle. What can you do to help.
Questions about the 2011 Hyundai Veracruz engine
Does the 2011 Hyundai Veracruz have engine problems?
Owners have filed 63 complaints about the engine of the 2011 Hyundai Veracruz, 59% of all its complaints, more than any other problem.
At what mileage do 2011 Hyundai Veracruz engine problems start?
The typical (median) mileage in owner complaints is 125,000 miles.
Was there a recall on the 2011 Hyundai Veracruz engine?
Yes, 2 recalls: 20V705000, 14V415000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Veracruz have bad engine?
The Hyundai Veracruz model years with the most engine complaints are 2008 (94 complaints), 2007 (66 complaints) and 2011 (63 complaints).
Other 2011 Hyundai Veracruz problems
Electrical 36Body 6Brakes 6Fuel system 6Lights 4Tires 4Transmission 4Acceleration 3Steering 3Airbags 1Driver assistance 1Locks 1Wheels 1
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