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2004 Infiniti FX35 locks complaints

Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.

See the summary of 2004 Infiniti FX35 locks problems: which part fails, at what mileage and related recalls.

Filed Sep 21, 2010 · Body, Locks · 46,000 miles · GA

3 doors on my 2004 fx35 will not open from inside or outside-this is a safety issue. First week in sept I tried to open back door to retrieve my books, etc and the door would not open. I leaned in from driver side and noticed door was unlocked so I tried to open from the inside-it would not open,. My auto has only 46,000 miles on it. I took to dealer and he said he had never seen this happen before. He kept the car for 3 days and said it took them all day to open the 2 back doors. He said all for on my acculatos(something like that) failed and they replaced them at charge or over $ 2000.00. This is a serious flaw in the auto if the doors can not be opened from the inside or outside. What if I had been in an accident and the doors could not be opened? I firmly believe this is a problem that should be addressed by the mfg and I should not have had to pay over $ 2000.00 for something that I did not cause. Rarely as anyone ever rode in my back seats as usually I am a lone rider or driver in the infiniti.

Filed Sep 14, 2010 · Locks · 80,000 miles · TX

My 2004 infinity fx 35 door actuator went out all four of them,this car is keyless entry. I have a child and it seem dangerous to use this car for our family anymore. Sometime I'm afraid to lock it and worried if a fire or emergency happened ,I couldn't get out of the car. Or I couldn't open the door to get the child out. This is very bad and must be corrected by infinity.

Filed Aug 25, 2010 · Locks · 40,752 miles · IN

I am a 2004 inifiniti fx35 owner. I had a right front passenger door lock actuator become inoperable, so had it replaced about 3 years ago. And recently, the driver's side door lock actuator failed, replaced it for a cost of over $500. $303 for the part alone and $216 for the labor. I know the same part costs about $35 at an infiniti service in other countries. I searched on the web to see if anyone else has a same problem as me and was surprised to find that there are a number of people, both nissan and infiniti owners, have had door lock actuators all around the car (including the rear hatch) fail on them. I feel that I have been unjustly charged for this part and labor as I have seen the same part get replaced at an overseas infiniti service myself recently for a cost of $50 with $35 of it being the part price. Why is it almost 10 times more expensive here? I am willing to go any distance to see nissan and infiniti fix this problem at their own cost without ripping their consumers off.

Filed Aug 16, 2010 · Locks · 81,000 miles · AZ

Door lock / unlock failure from key fob on all doors and rear hatch.

Filed Jul 7, 2010 · Locks · 52,000 miles · NC

2004 infiniti fx35 automatic door lock actuators failing to unlock or lock the doors. This started happening a few weeks ago with the rear cargo door failing to unlock. Now all of the doors fail to lock and unlock intermittently. This is a safety issue. I have not taken any action yet but if this keeps up I will be forced to spend nearly $2500 to have the actuators replaced.

Filed Jul 2, 2010 · Locks · 60,000 miles · CA

I have a problem with my 2004 fx35 infinity - the driver and passenger doors and rear hatch will not lock/unlock with the key or with the remote, I have to manually press or pull the locks. It is a safety matter not been able to open or close the doors at will.

Filed Jun 28, 2010 · Electrical, Locks · 50,000 miles · TN

Electric door activators don't work in warm weather creating a safety issue on access to vehicle as only driver door has key unlock capability. 2004 infiniti fx35. This is intermittent on all doors and have replaced some actuators with problem persisting.

Filed Jun 27, 2010 · Locks · FL

My 2004 infinity fx35 door locks do not work I have an 8 month old baby that if I wouldn't have walked out from the driver side he would have been stuck in the car the remote doesn't lock them or unlock them neither does the inside switch also the gas lid will not unlock to be able to pump gas this is dangerous and infinity does not want to cover under warranty this is a serious issue and no one is doing anything to fix it.

Filed Jun 23, 2010 · Locks · 55,000 miles · CA

Some or all door locks fail to function, with no pattern of which door or doors will do it next. This only happens when it is hot enough outside (approx 85 degrees and up) to make it hot inside the vehicle. This problem is all over the internet, with nissan's and infiniti's and approximate years 2003 through 2007. The posts that I have read date back to 2007.

Filed Jun 17, 2010 · Locks, Seats · 90,000 miles · TN

Keyless entry and internal door locking actuators not working properly. Automatic steering wheel and seat positioning system does not work (intermittent). Doors fail to lock when actuated. Also when locked and keyless entry is activated various doors /or rear hatch will fail to unlock. Also when exiting the vehicle passenger door (front) fails to lock or unlock either remotely of by pushing the door locking button.

Filed Jun 1, 2010 · Locks · 58,500 miles · TX

Vehicle: 2004 inifiniti fx35 safety description: all four (4) door locks failed simultaneously. Unable to exit car until door locks were unlocked manually. Safety issue: during an accident and/or vehicle fire, passengers will not be able to exit vehicle in a timely manner or at all. Significant injury or death could occur.

Filed Mar 29, 2010 · Locks · OH

This is for a defect: I own a 2004 infiniti fx35 and my wife and I are about to have our first child, so we purchased a child safety seat that includes latch connectors (since the infiniti lists as having them, and since by law all vehicles were to include them since 2002). Went to install the child seat and could not get to, or reach, the latch connectors. Started examining around the seats to figure out what was wrong and quickly discovered that the latch connectors are installed incorrectly on my infiniti, they seem to be installed up-side-down making them a good two inches below the seat level (when they should be flush with the seat to properly align and secure the child seat). When the back seats are laid flat you are able to access the rear and underside of the seats, there you can see where the latch connectors are bolted to the frame of the car, and this is where you can see that they are upside down making them impossible to reach through the seat. I've also checked out a kia, honda and a ford, and in all those cases simply reaching between the lower-seat and the seat-back you can very easily find the latch connector and it is indeed flush with the seat, the infiniti's is a good 2 inches below that height. I went to the dealership and the service department didn't even know what the latch system was (at least that is what they said). Not sure if it is all fx35's or even all infiniti's, but if you do manage to attach the child safety seat to the latch connectors, it will not be in the proper alignment and could very easily fail risking the child.

Filed Feb 15, 2010 · Locks · 65,000 miles · NJ

The rear hatch mechanism on my infiniti fx35 failed and made the vehicle completely accessible to anyone who walked by. The dealer is charging $450 to repair it, but when I check the internet, it appears to be a common problem. This is suspicious and should likely be a recall due to the safety of the vehicle being compromised. Items may fall out of the cargo area with this problem and cause accidents on the road.

Filed Aug 14, 2009 · Locks · 64,450 miles · TX

Malfunctioning door lock on infiniti fx35 1. Having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Infiniti in knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. In addition, sometimes the doors unlock ok, other times they don't. 3. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, infiniti should recall them.

Filed Apr 2, 2009 · Locks · 58,000 miles · TX

My 2004 infiniti fx 35 door lock actuator for the passenger and rear door hatch will not open unless pressed several times and occurs all the time and I consider it a safety issue in a life or death situation, the dealership will fix the problem but at a cost to me of over 300.00 us dollars which is high price to pay when at this point in time economically is very difficult so I plead with the federal safety agency to consider it a recall because I am sure that I am not the only person with this problem.

Filed Dec 31, 2008 · Locks · 40,000 miles · CA

When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. In addition, sometimes the doors unlock ok, other times they don't. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the fx35's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, nissan should recall them.

Filed Feb 14, 2006 · Locks · 17,500 miles · NJ

Dt*: the contact stated the vehicle was burglarized. When the door locks were forced open the windows came down automatically. This allowed easy access to the vehicle. The dealer and manufacturer were alerted.

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