2004 Infiniti FX35 locks problems

Filed Mar 11, 2013 · Electrical, Locks · 47,000 miles · GA

My daughter drove home from college and attempted to open the driver door. It was locked and would not open from the inside or the outside. If face none of the doors would open from inside or outside. She rolled town the window and climbed out. We took the auto to the dealer and they said that they had seen this before.. I thought it was a factory defect but alas $ 2,600 dollars later we learned that we must pay for the defect. I contacted infiniti several times and they refused to acknowledge that this was a problem. This could have been a very dangerous situation in case of an accident, etc because you could not exit the auto nor could anyone else open the doors.

Filed Jul 5, 2012 · Locks · 130,000 miles · TN

Tl* the contact owns a 2004 infiniti fx35. The contact stated that the rear door hatch motor malfunctioned and the hatch would not close automatically. Also, when the hatch was closed the hatch could not be locked. The contact stated that on one occasion, the hatch opened while driving 25 MPH. The contact took the vehicle to the dealer for a diagnostic test. The dealer stated the lock actuator needed to be replaced. The vehicle was not repaired. The failure mileage was 130,000.

Filed Apr 9, 2012 · Electrical, Locks · CA

I bought my car at 52,000 miles and had a minimal warranty still in place. I noticed that a few months after the purchase date my car locks started acting up. Unfortunately, by the time I brought it to the dealer the warranty was up...stupid me! They wouldn't lock sometimes, or unlock when using the remote, or manually pressing the buttons not he doors. They would almost get stuck, because I could here a sound, but they weren't moving back and fourth. Several times I would load groceries into my trunk, and upon getting home the hatch would not reopen. It appears as if there is a short or glitch somewhere along the line, however several mechanics say it sounds like all of the actuators are going bad on me. Each door actuator is over $250 a piece, and the hatch is over $400. It is really a shame, because I love road trips, and I am always hesitant to use my trunk because there isn't any other way of opening the hatch. I'm really irate that upon investigating online I am one of the many people having this problem....why isn't this expensive problem being addressed? It isn't like we aren't paying top dollar for a luxury car! Its a shame because otherwise I am happy with my car for the most part. My driver side window motor is lazy too, but I have had that happen in other cars too...

Filed Feb 15, 2012 · Electrical, Locks · 87,000 miles · AZ

The door locks on my car quit working all of a sudden. This poses a serious problem when traveling with children as they could open their door. It is also a safety issue when all the doors cannot be locked when in a parking lot. This is an unacceptable problem caused by poor quality parts and/or workmanship and should be immediately recalled before someone is killed.

Filed Oct 7, 2011 · Locks · CA

None of my door actuator work. Cant open or lock any doors, not even the trunk. Infiniti didn't do anything about it. I had own many cars but none of my cars ever gave me these kind of problems. One door or two is fine. But all 5 doors stopped working. This is unacceptable. We consumer need the gov's help. So please help us. How could you guy let them get away like this. Im not the only one. My aunt has an infinity and she had the same problem. And many many people out there had the same problem. Thanks

Filed Jul 14, 2011 · Locks · 78,893 miles · NC

No events cause this problem driver's side door not unlocking and locking (actuator fail) nothing has been done to correct the problem.

Filed Jun 21, 2011 · Locks · 85,000 miles · CA

The rear latch door lock on my 2004 infiniti fx35 has suddenly become inoperable. I discovered this after I placed shopping items in the rear compartment and drove. I noticed the rear door was not closed after driving about a mile and had to pull over to attempt to close it. When I tried it would not close and the rear door lock compartment appeared to be stuck and keeping the door from closing. Once I manually manipulated the lock on the bottom of the latch door to open it, I closed the door and the door now will not unlock. After research I discovered this was a nissan part called the rear door actuator that stopped working. According to my internet research this is a very common and costly problem for nissan owners and sometimes occurs with multiple passenger doors for some owners. I am grateful I did not have my dog in the rear part of my vehicle as he likely would have jumped out of the open door while in traffic. Also, nissan does not place key entry locks on these doors so now the only way to open it is to crawl into the back of the truck and unlock the emergency trunk lock. I have no other options than to get this repaired for what the dealer quoted at $560. It is concerning that nothing has been done with such a common problem. Please do something as I believe this to be an expensive and substantial safety issue.

Filed Feb 24, 2011 · Locks · 65,000 miles · CA

I own a 2004 infiniti fx35 and suffer from what seems to be a common safety problem among other owners: the lock on one of my doors does not lock or unlock with the remote or the driver's side lock button! I must manually push the lock forward to lock it and back to unlock it. This started happening several years ago but only every once and a while, especially on hot days. Now it is everyday no matter what the weather. Many times I have locked my car with the remote, only to have my husband open the back door to get something and tell me that I didn't lock the car again. Thank goodness it has been my husband, myself, or other family member, and not a thief entering my car! My most important concern is now the safety of my 18 month old daughter. I always lock the doors when I get in the car to ensure that no one can simply walk up and open the car doors. Because of the faulty lock, the back passenger door never locks, thus leaving my daughter (who is in the backseat in her car seat) vulnerable. To date, no one has entered my vehicle unlawfully, thank god! But I feel that this is an extremely serious issue that must be addressed by nissan and infiniti. I also have problems with my side view mirrors and the bubbling of the dash, especially around the vents. However, the problem with my door lock takes priority, and from what I have read online, it seems only a matter of time before it happens to all of my doors! I informed the dealership where I purchased my vehicle and they told me that they would first have to do a diagnostic test to find the problem which would cost me $140. I would think that after all of the complaints about the 2004 door locks, they would know the problem. A safety recall must be put into effect to end this. I urge anyone who has the ability to remedy this obvious safety issue to do so as soon as possible before someone is unnecessarily injured or tragically harmed!

Filed Dec 23, 2010 · Locks · 51,000 miles · CO

Door locks on my 2004 infinity fx35 will not open from the outside. I feel that this is a hugh safety issue and infinity does not want to fix this problem, unless I cough up hundreds of dollars! I have been dealing with this issue for over a year now.

Filed Sep 27, 2010 · Locks · 51,000 miles · NJ

I have 2004 fx35with 52,000 miles , my door actuators went bad so I'm unable to lock or unlock my doors, and if it locks then I cant get out of the vehicle until I try another door or something , it s a safety issue . North america infiniti doesn't want to help with this issue at all... .