2011 Infiniti M37: hesitation when accelerating

7 of the 31 complaints about the 2011 Infiniti M37 describe hesitation when accelerating.

owner complaints: 7
of this car's complaints: 23%
typical mileage: 52,000
recalls: 0

Is there a fix? 4 service bulletins cover this area of the car. See below

Hesitation when accelerating by model year

2013
2
2012
4
2011
7

What owners say

Filed Dec 6, 2020 · Transmission · PA

Vehicle has hesitation during acceleration, it lags and transmission is unresponsive most of the times. There are other times that the vehicles transmission will downshift and rev up while coasting down hill while foot is off accelerator. Vehicle only has 59k miles on it and should not be having this issue. It's like the transmission just doesn't know what gear it should be in. Infiniti needs to fix a clear design problem!

Filed Sep 16, 2018 · Acceleration, Transmission · 100,750 miles · NJ

Hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder was driving on a city main rd and the front passenger side axle slipped out fo socket and and caused my car to be inoperable

Filed Jul 30, 2015 · Transmission · 52,000 miles · MD

When you start the car stalls. And hesitates. The transmission does not downshift properly and is a serious safety hazard. I went to get in traffic and the car hesitated and almost got me hit. It appears that all over the blogs this is a common problem. They try to correct with a software update but to no avail.

Filed Mar 18, 2014 · Acceleration, Engine · 44,000 miles · MD

Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered "failsafe" mode. Took to dealer later in the day, at which point the vehicle worked normally. Dealer (jba infiniti) said "carbon buildup." no other defects found. Charged approximately $325. One or two weeks later, the same thing happened. Problem obviously computer issue. This is dangerous, similar to gm incidents when problem occurs on high-speed roadway without warning.

Filed Mar 13, 2014 · Transmission · 41,500 miles · GA

The automatic transmission in the infiniti m37 sport hesitates and struggles to find the appropriate gear. Even upon soft acceleration, the transmission shifts between the first 3 gears before reaching 20mph and all between 1500-2000rpm. This can create a hazardous situation when turning left across a multi-lane, divided road--especially from a stop. The car simply won't accelerate quickly enough. Same is true when entering a highway on-ramp at speeds above 40mph. The car simply does not downshift quickly enough to provide adequate power for acceleration. For a "sport" sedan, this is unacceptable and dangerous.

Filed Sep 16, 2013 · Transmission · 60,000 miles · VA

My infiniti m37x hesitates on take off. When coming to a stop the transmission seem to be down shifting after coming to a stop. It shifts at random times throughout the driving cycle. This has been happening for a long time. I'm taking the car into the dealer this week to get the software updated. This is ridiculous infiniti. I'm hoping there's a permanent fix for this very soon.

Filed Dec 14, 2012 · Transmission · 33,250 miles · MD · crash · 1 injury

I was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. The transmission took a good two seconds to accelerate and get into a safe position to pass, when I was struck from behind by a car in the slow lane. I have made a complaint before about this same issue and something needs to be done. I have already sent my car to the dealership and they reset the TCM, but it did nothing. Please get back to me at [xxx] or [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). Thanks