2011 Infiniti M37: jerking or lurching

7 of the 31 complaints about the 2011 Infiniti M37 describe jerking or lurching.

owner complaints: 7
of this car's complaints: 23%
typical mileage: 63,000
recalls: 0

Is there a fix? 4 service bulletins cover this area of the car. See below

Jerking or lurching by model year

2013
1
2011
7

What owners say

Filed Sep 3, 2020 · Transmission · 63,000 miles · PA

The car hestitates, jerks, revs at low speed, rough idling, and slow acceleration. I replaced the maf sensor b 4 months ago after my car engine ligth came on while on the highway and I couldnt accelerate pass 30 miles per hour.I had to pray and drive to the nearest place for them to fix it.

Filed May 11, 2019 · Acceleration, Driver assistance · 190,000 miles · NC

I have several issues. The steering wheel peels. I have a cracked driver's side leather interior door. The car started jerking really bad on a city street, I couldn't go over 35 MPH. My 4was motor has gone bad! Infiniti dealership, cannot explain what would have caused the motor, to go bad. All of the car's safety features, are connected to this 4was motor. So, when that 4was light comes on, all of the safety features are turned off. This includes: intelligent cruise control, 4was, blind spot detection, lane departure, stability control, and sport mode! The cost is $8500! I purchased this car in 2011.

Filed Jan 3, 2019 · Driver assistance, Steering · 105 miles · FL

4was and stability control warning lights stay on while driving the car. The rear of the car is very unstable, sways, jerks and steering wheel is off-center.the steering wheel is never centered and drifts in one direction with a new alignmnet. Infiniti has recommended replacing the hicas actuator. This has not resolved the problem for infiniti owners and are then recommended to replace the 4was control box. Replacing the control box also does not resolve the issue. I have read and joined a nissan/infiniti forum where owners that have this exact problem have followed the recommendation from the nissan and infiniti dealership and still have the warning lights on. I contacted infiniti corporate offices for further information, but was informed they do not track this type of information. The 4was and stability control warning lights issue is happening to both nissan and infiniti models and throughout various years. The concern is that infiniti's recommendation it to replace the hicas actuator and spend $6k (part cost $5,500 and labor $400, but that does not resolve the problem. According to the information I have found, infiniti is not accurately diagnosing the problem. I have been I near catastrafic incidents due to this wide spread infiniti sport owners issue.

Filed Sep 16, 2018 · Acceleration, Transmission · 100,750 miles · NJ

Hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder was driving on a city main rd and the front passenger side axle slipped out fo socket and and caused my car to be inoperable

Filed Jan 30, 2018 · Transmission · 84,000 miles · MD

I have been noticing that my car is taking a very long time to speed up when I'm stepping on the gas. The car jerks as well it is very unsafe. I was trying to pass through a green light when I notice the car is making a really loud sound like im driving fast but the car was not going pass 20 miles.

Filed Jan 15, 2016 · Acceleration, Transmission · 29,000 miles · NJ

Tl* the contact owns a 2011 infiniti m37. The contact stated that the vehicle was unresponsive after the accelerator pedal was depressed and jerked while driving at lower speeds. The failure occurred without warning more than 200 times. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

Filed Mar 18, 2014 · Acceleration, Engine · 44,000 miles · MD

Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered "failsafe" mode. Took to dealer later in the day, at which point the vehicle worked normally. Dealer (jba infiniti) said "carbon buildup." no other defects found. Charged approximately $325. One or two weeks later, the same thing happened. Problem obviously computer issue. This is dangerous, similar to gm incidents when problem occurs on high-speed roadway without warning.