DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the calibration again only for the issue to happen again once I was close to getting home. Spoke with Martin the advisor and he is saying that he thinks its an issue with the rack and pinion and not a software issue. I bought the rack and pinion from infiniti's wholesale direct website, the rack and pinion came from Infiniti of Winston Salem, so it's an OEM rack and pinion, he said I should take it back to the shop where I got it installed and have them check their work, even though they were able to calibrate the system once the new modules were installed, certify their work and give me back to the keys to the car only for the issue to happen again. Took it back to DriveWorks Auto Center in Union, NJ and they couldn't find any issue with the rack & pinion, said I need a wheel alignment thought, went and got a wheel alignment. Driving home from work yesterday on [XXX] going down the hill and the car steering went out momentarily and the car started pulling to the right, straightened the wheel and now I was swaying to the right. I have a case open with Infiniti Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2015 Infiniti Q50: pulls to one side
5 of the 126 complaints about the 2015 Infiniti Q50 describe pulls to one side.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 1
Pulls to one side by model year
- 20231
- 20192
- 20173
- 20161
- 20155
- 20145
What owners say
Car pulled to the left unexpectedly and constantly for like 5 mins staright then it corrected it self.
Loss of steering control after start of car, steering pulls hard to one side. Has happened at least 4 times. It is my understanding that other q 50 have been recalled for this intermittent steering problem. I do have video of the last occurrence, but it exceeds 5mb.
Car pulls to the left on its own , happens pretty often. The force is so bad that I can berely keep the car on the road. Have taken the car to dealer 6 times they called infiniti manufacturer engineer and he said they could not find the problem I have several videos I am afraid to drive this car. The car does that few mins after starting the car it pulls to the left with a hard force for like 2-3 mins than becomes normal like nothing ever happened.
First of all this is the second instance for this, the first time it happened the dealer dismissed as the drive assist behaving normally. However while my wife was taking our son to school this morning 04-15-16, the steering wheel decided to turn to the right suddenly at 45mph, luckily my wife was able to correct for it by steering in the opposite direction. She then called me and said that something is wrong with the steering of the car and that it kept was pulling to right hard. I told her to find a safe place to pull over and turn the car off and then start it again. After she was able to stop somewhere safely she turned the car off and then restarted it and the steering seemed normal. I have expressed my concerns of the safety of the drive by wire and steering assist to the dealer we bought it from and to infiniti consumer affairs when this happened the first week of owning the car, now that it has happened again have no confidence in the safety of this car, especially with my 3 year old in it. I can not express to the worry I go through every time they drive the car. I intend on contacting both the dealer and infinity consumer affairs but I know what I can expect from them, next step is contacting a lemon law lawyer fro further advice.
Service bulletins that may apply
Related recalls
Steering: automated/adaptive steering
- What is wrong
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
- Risk
- If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 16V430000 · Recall details
Questions about the 2015 Infiniti Q50 pulling
Is pulls to one side a common problem on the 2015 Infiniti Q50?
5 of 126 owner complaints about the 2015 Infiniti Q50 (4%) mention pulls to one side. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2015 Infiniti Q50?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Infiniti Q50
Check engine light 20Won't shift 10Airbag light 6No deployment 6Jerking 6Transmission failure 6Loss of power 5
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