Infiniti Q50 pulling problems

Filed Jul 28, 2026 · Steering, Suspension · MD

The Steering Assembly is faulty in the vehicle. I purchase this vehicle as a used Certified preowned vehicle from Hart Infinity in Connecticut. I looked at several one year old Infiniti's as I had an accident in my 2019 and it was totaled. As I was looking, I notices that several of the vehicles had curb rash on the front rims as well as the one I purchased. After I bought mine in July 2024 I noticed that on uneven pavement the vehicle would pull left and right an I had to fight the steering wheel to keep the car in my lane. My safety was at risk because if I didn't maintain control I could crash into someone. I did some research on some sites and there was several people talking about the same issue. Some thought it was the run flat tires. I replaced my tires and still had the problem. Others thought it was the sway bar. I replaced mine with an after market to try to fix and that didn't fix it either. So then I went to the dealership and they checked it and did an alignment. It didn't fix the problem. After doing more research I found that a lot of people was having this issue. Since I had the rim rash on the rim when I purchase I thought maybe someone had an accident and something else was wrong like the lower control arm. I took it back again to another dealer and they said the control arm was fine and that I they did an alignment. I told them that it wasn't the issue that they did that last time and asked them to keep looking. They service rep said he talked to his head mechanic and he said that he just fixed that issue on another car and it was the steering assembly. Now the dealership is trying to charge me $5000 to repair the steering assembly and it was an issue with the car from purchase. After doing more research I found that they had issues with the steering assembly in previous models and there have been recalls. Please hold Infiniti responsible for putting people safety in jeopardy. They should repair a major flaw with there vehicle.

Filed Jun 23, 2026 · Steering · NJ

DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the calibration again only for the issue to happen again once I was close to getting home. Spoke with Martin the advisor and he is saying that he thinks its an issue with the rack and pinion and not a software issue. I bought the rack and pinion from infiniti's wholesale direct website, the rack and pinion came from Infiniti of Winston Salem, so it's an OEM rack and pinion, he said I should take it back to the shop where I got it installed and have them check their work, even though they were able to calibrate the system once the new modules were installed, certify their work and give me back to the keys to the car only for the issue to happen again. Took it back to DriveWorks Auto Center in Union, NJ and they couldn't find any issue with the rack & pinion, said I need a wheel alignment thought, went and got a wheel alignment. Driving home from work yesterday on [XXX] going down the hill and the car steering went out momentarily and the car started pulling to the right, straightened the wheel and now I was swaying to the right. I have a case open with Infiniti Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 31, 2025 · Brakes, Engine · IL

The engine and turbo system failed in my 2017 Infiniti Q50 Signature Edition (VIN [XXX] ). The vehicle remains at CarMax Naperville, where it has been since March 2025. Internal repair orders show CarMax performed two failed inspections in August 2020 before selling the vehicle as “CarMax Certified” on September 3, 2020. The vehicle should not have passed certification. Shortly after purchasing the vehicle, I noticed it was pulling hard to the right. During my first tire rotation and oil change, the technician informed me that all four tires were severely dry-rotted and unsafe to drive on. CarMax had represented the vehicle as fully inspected and road-ready. These conditions suggest the vehicle had sat for an extended period after a prior four-point accident and should have never been certified for sale. None of this was disclosed to me at purchase. In March 2025, the engine failed. CarMax later reported that a replacement engine was installed, part #10102-6HN3A (single-turbo) instead of the required #10102-5CH2D (twin-turbo VR30DDTT). This engine does not match the original factory specifications for my VIN. Infiniti of Naperville confirmed that my vehicle qualifies for a free extended turbo and engine warranty (TSB P4A05/P4A06), but CarMax declined to use the required OEM one-time-use parts, voiding that coverage. CarMax has refused to provide inspection reports, diagnostic data, emissions test results, or engine serial numbers despite over forty written requests. I have no documentation confirming what work was performed or whether the vehicle is safe or compliant with emissions standards. The car has now been sitting at CarMax for over seven months, with rusted brakes and unknown mechanical condition. They are just concerned about me coming to get the car. This raises serious concerns about safety, emissions compliance, and potential consumer fraud involving improper certification and undisclosed prior damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 19, 2025 · Acceleration, Steering · CA

Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.

Filed Apr 1, 2024 · Steering · IL

Car pulled to the left unexpectedly and constantly for like 5 mins staright then it corrected it self.

Filed Nov 20, 2020 · Steering · 9,000 miles · CT

When starting up from being parked the wheels steer the car to the right while I have to pull the steering wheel to the left to keep the car driving straight. The moment I remove the pressure from pulling the wheel left the car takes an immediate right turn. This is not a front end alignment issue as the problem will correct itself. It has taken as short as a couple of miles or as long as a few short trips for it to correct itself. It has happened first thing in the morning, in the afternoon and evening. This safety issue started when the outside temperature was still warm. When the steering does correct itself I can feel the steering wheel being pulled to the right and then the car drives straight again without me applying pulling pressure one way or the other.

Filed Sep 15, 2020 · Brakes, Suspension · 35,000 miles · CO

Tl* the contact owns a 2017 infiniti q50. The contact stated that the vehicle pulled to the right while driving. Additionally, the vehicle shook abnormally when the brake pedal was depressed. The vehicle was taken to mike ward infiniti (1800 lucent ct, highlands ranch, co 80129, (303) 350-4300) and the contact was informed that the rear rotors needed to be replaced. The vehicle was not repaired. The contact was concerned that the control arms also needed to be replaced. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was 35,000.

Filed Apr 24, 2020 · Steering · 41,000 miles · MD

Loss of steering control after start of car, steering pulls hard to one side. Has happened at least 4 times. It is my understanding that other q 50 have been recalled for this intermittent steering problem. I do have video of the last occurrence, but it exceeds 5mb.

Filed Apr 12, 2020 · Brakes, Steering · 49 miles · CO

This car has always drifted to the right. Now it is drifting to the right and left. Constantly having to correct steering to keep straight. Car pulls hard to the left when braking. Going over bumps or at high speeds the car feels very loose and getting harder to keep in control. The car also shifts at 2 rpms and feels like its jerking. Has been taken in for alignment 4 times and the dealerships refuse to inspect or fix car. The toe specs are constantly being thrown out of spec in less than 4 weeks when hitting bumps the steering wheel shifts and stays shifted. It is harder to turn left than it is to turn right.*dt consumer stated she now has a bent strut and manufacturer told the dealership to release the car until consumer settled the claim with her lawyer.*jb*dt*dt*jb consumer stated there are multiple manufacturer defect.*jb*dt

Filed Nov 8, 2017 · Steering · CA

Car pulls to the left on its own , happens pretty often. The force is so bad that I can berely keep the car on the road. Have taken the car to dealer 6 times they called infiniti manufacturer engineer and he said they could not find the problem I have several videos I am afraid to drive this car. The car does that few mins after starting the car it pulls to the left with a hard force for like 2-3 mins than becomes normal like nothing ever happened.