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Infiniti Q50 no deployment problems

10 of the 492 owner complaints about the Infiniti Q50 describe airbags did not deploy in a crash, most of them for the 2015 model year.

owner complaints
10
worst model year
2015
typical mileage
15,832
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

Often reported together

Steering lock-up 1Airbag light 1

What owners say

Filed Sep 23, 2024 · Airbags · NC · crash

I was in a car accident during the summer, I was driving at speed limit when I came out the curve the car started sliding, and I went off the road and roll over at 4 times and ended up in a ditch upside in some water, but NO AIRBAGS went off I have pictures showing so, I try to tell the dealer I bought it from Car Max and even my insurance but no one seem to care but now I found this page. I also had a police on site and no ticket was issued to me since no proof of me driving recklessly I did have a police report but I can’t find it since it was back in the summer

Filed Oct 17, 2023 · Airbags · 50,000 miles · SC · crash · 1 injury

The contact owned a 2015 Infiniti Q50. The contact stated that while driving approximately 5 to 10 mph, she experienced a diabetic medical emergency. The driver was unable to feel her legs or feet to stop the vehicle and crashed into the rear of an unknown SUV. The air bags did not deploy. The air bag warning light illuminated at impact. A police report was filed. The driver was taken to the emergency room by ambulance. The fire department was on the scene, but there was no reported fire. The vehicle was towed to a tow lot. The vehicle was later towed to a collision center. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.

Filed May 25, 2021 · Airbags, Engine · 28,097 miles · PA · crash

The contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 mph, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of the accident and did not seek medical treatment. The police were not called to the scene and a report was not filed. Due to the failure, the vehicle was towed from the scene to an independent auto repair shop. The contact was informed by the auto repair shop the serpentine belt had shredded inside the engine which caused the failure. They also informed him that there was a service bulletin on the vehicle in relation to the failure. The contact's son reached out to the manufacturer where they both agreed to an unknown settlement. The vehicle had been repaired. The failure mileage was 28,097.

Filed Apr 16, 2021 · Airbags, Steering · 70,000 miles · NH · crash · 1 injury

When I bought my 2014 infiniti q50 I put it on the road and then I started receiving recalls. I also had several lights on. I brought it back to dealership they did something like clearing the lights without even looking at it. 45 days after I bought this vehicle I was in a serious motor vehicle accident. I almost died and I lost my spleen. One of the airbags didn't deploy which was the reasoning for losing my spleen. I believe my steering locked up and ended up hitting guardrail. Total loss. I lost 4,000 because of this accident never mind I all most lost my life!!! This accident happened on the highway.

Filed Feb 14, 2019 · Airbags · 29,000 miles · NJ · crash · 1 injury

Tl* the contact owns a 2015 infiniti q50. While driving 55 MPH, an 18 wheeler passed the contact's vehicle and splashed water onto the road. The contact's vehicle hydroplaned and crashed into the truck. The vehicle then spun 360 degrees before crashing into a guardrail and knocking down a highway sign. The air bags did not deploy. The rear windshield shattered, all four doors were smashed in, and the front grill became detached. The vehicle was towed to an impound yard. The contact received a slight concussion and received medical attention at a hospital on her own. A police report was filed. The insurance company had not yet made a determination to total the vehicle. The manufacturer was contacted, filed a report, and promised to call back within 72 hours. The dealer was not contacted. The cause of the failure was not determined. The failure mileage was 29,000. The VIN was unknown.

Filed Jun 11, 2018 · Acceleration, Brakes · 8,000 miles · NY · crash · 1 injury

Tl* the contact owns a 2017 infiniti q50. While making a left turn at 10 MPH, the vehicle suddenly accelerated. The brake pedal was depressed, but the vehicle failed to stop. As a result, the contact's vehicle rear ended another vehicle. The air bags did not deploy. The contact sustained neck injuries that required medical attention. A police report was filed. The vehicle was towed to the dealer (infiniti of manhasset, 1225 northern blvd, manhasset, ny 11030) to have the brakes diagnosed, but no repairs were performed. The manufacturer was notified of the failure and requested a report of the vehicle's data recorder. The contact was awaiting a response from the manufacturer regarding the data recorder report. The failure mileage was 8,000.

Filed Oct 21, 2016 · Airbags · 5,000 miles · CA · crash · 1 injury

Tl* takata recall. The contact owned a 2015 infiniti q50. While driving 35 MPH, one vehicle rear ended the contact's vehicle, a second vehicle crashed into the driver's side of the contact's vehicle, and a third vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. The contact sustained injuries to the head, left arm, and hand that required medical attention. A police report was filed. The vehicle was destroyed and towed to a collision center. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000. Parts distribution disconnect.

Filed Jun 17, 2016 · Airbags · 8,000 miles · NJ · crash · 1 injury

Tl* the contact owns a 2015 infiniti q50. While driving 45 MPH, a deer collided with the vehicle and landed on the front driver side of the hood, windshield, and roof. The air bags failed to deploy. The contact sustained scratches on her body from the broken class, but did not require medical attention. A police report was filed. The vehicle was towed to an independent collision lot. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Filed May 23, 2015 · Airbags · 15,832 miles · GA · crash · 1 injury

Tl* the contact owns a 2014 infiniti q50. While driving approximately 25 MPH, another vehicle crashed into the driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained a back injury that required medical attention. A police report was filed. The vehicle was taken to a dealer for repair, but the failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 15,832.

Filed Apr 2, 2014 · Airbags · 162 miles · NY · crash · 2 injuries

My 2014 infiniti q 50 was involved in 2 car accident. I crash in to another vehicle with high impact. The damage is to my q 50 is over $ 18,000.00 whole front of the car is damage. I had my 12 years old son on passenger seat both air bags did not deploy. We both sustain injuries.

Related recalls

Air bags: frontal: driver side: inflator moduleReported September 15, 2017 · 814 vehicles affected
What is wrong
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Remedy
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1‑800‑662‑6200, option 7.

Recall number 17V571000 · Recall details

Air bags: sensor: occupant classificationReported April 26, 2016 · 3,296,947 vehicles affected
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.

Recall number 16V244000 · Recall details

Questions about the Infiniti Q50 no deployment

Which Infiniti Q50 years have airbags did not deploy in a crash problems?

The model years with the most reports are 2015 (6 complaints), 2014 (2 complaints) and 2017 (2 complaints).

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