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2013-2017 Chevrolet City Express, Infiniti JX35 and others recall: occupant classification

Nissan North America, Inc. reported this safety recall on April 26, 2016. It covers about 3,296,947 vehicles.

vehicles affected
3,296,947
reported
Apr 26, 2016
owners notified
Jun 10, 2016
related complaints
2,161

Air bags: sensor: occupant classification

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.

Recall number 16V244000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2,161 complaints about airbags problems.

2015 Chevrolet City Express2016 Chevrolet City Express2013 Infiniti JX352014 Infiniti Q502015 Infiniti Q502016 Infiniti Q502017 Infiniti Q502014 Infiniti Q50 Hybrid2015 Infiniti Q50 Hybrid2016 Infiniti Q50 Hybrid2014 Infiniti QX602015 Infiniti QX60

Questions about recall 16V244000

Is there a recall on the 2013-2017 Chevrolet City Express, Infiniti JX35 and others occupant classification?

Yes. Recall 16V244000, reported on April 26, 2016, covers about 3,296,947 vehicles.

What is the fix for recall 16V244000?

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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