The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or special repair programs. In addition, the contact referenced the federal safety agency Campaign Number: 16V430000 (Steering); however, the VIN was not covered under the recall. The failure mileage was approximately 102,000.
The worst 2014 Infiniti Q50 Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Steering7
- Electrical5
- Engine5
- Brakes3
- Fuel system3
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Steering7
- Electrical5
- Engine5
- Brakes3
- Fuel system3
- Acceleration2
- Airbags2
- Driver assistance1
- Wheels1
Recalls 5
Steering: automated/adaptive steering
- What is wrong
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
- Risk
- If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 16V430000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
Hybrid propulsion system
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
- Risk
- The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 14V581000 · Recall details
Power train: automatic transmission
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
- Risk
- The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800‑647‑7261.
Recall number 14V582000 · Recall details
Vehicle speed control: accelerator pedal
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
- Risk
- The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 14V583000 · Recall details
See all 5 recalls for the 2014 Infiniti Q50 Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V‑138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the federal safety agency reports described above.At this time, the federal safety agency has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065
RQ15001
Technical service bulletins for the 2014 Infiniti Q50 Hybrid 133
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- Telematics service information
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero...
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Intelligent key not detected / engine will not start
- Removing foreign material from the window glass
- Window glass warranty information
- Windshield cracking
What 2014 Infiniti Q50 Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V430000 (Steering); the VIN was included, but the dealer refused to complete the repair because the contact declined a diagnostic test. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 154,000.
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning lights were illuminated, and several messages displayed. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic tests. The failure mileage was approximately 139,362.
On a usual morning on my way to work in nh driving my q50 hybrid sport and aprox. 2 miles from getting off the 93 interstate my car suddendly pull me from the left lane to the right one! So hard, I could not control it and ended up hitting the concrete fence on the rest lane. The crash was so bad that car spins and stop right in the middle of the 2 only lanes of that route with the whole left driver side of the car exposed to the upcoming traffic. One guy driving a dodge ram hit me right in the center. I am very lucky that I had my seat bealt on and the side air bags deployed. Lucky me, I just suffered muscle pain on my left arm, neck and back. It was very scary and traumatic. I just had the car for 3 month and it was a total loss. It is so dissapointing that I decided to invest in something modern, reliable and with all the security pckg and this happened. When the car did this, didnt advise me of anything on that morning, no lights on or anything to be checked on, neither a beep when the car was changing lane etc..it was like a suicidal turn! It could of been worst..either me hitting another innocent or a big truck could of killed me right there at the scene and nobody would of know of this. I swear I wasn't speeding or anything. I again repeat, the car pull/swerve me abruptly to the right side. Nobody believes me, I remember even the police officer asking me about the horse powers?!! Not very appropiate. Then my wife and I did an online search and found those recalls and then other people mentioning their experiences here. It is so frustrating that we could not prove of this and the infiniti doesnt want to adress this problem, it is like they're waiting for some one to die, to finally do something. Shame!!!
Not respond steering system
Tl* the contact owns a 2014 infiniti q50 hybrid. While driving 30 MPH, the "chassis system malfunction" message displayed and the brakes failed to engage when the brake pedal was depressed. The contact turned off the vehicle to correct the failure, but the vehicle failed to restart. The dealer (ray catena infiniti in edison, new jersey) was notified, but could not determine the source of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
While driving on the highway the collision sensors on the vehicle suddenly turned off. This is common and I simply turned them back on. A few minutes later they turned back off followed by a brief flash of the traction control light about a minute later. The braking system engaged without warning, two yellow lights illuminated where the forward collision sensor typically alerts, for roughly a second and a half despite all collision sensors registering as off-line and in a failed state. While attempting to stop the vehicle the braking system then failed to operate as expected. I had to push the pedal all the way to the floor, the ABS system engaged and stopping distance was greatly increased. Following that all of the dash lights illuminated, the system reported 2 sensor failures and a chassis control failure. The dealership has determined this is due to an electrical short in the rear ABS sensor. This is the third electrical system issue I have had but is the most serious. I'm concerned because something as simple as an ABS sensor failing, not to mention failing because of a short, can cause the braking system to engage unexpectedly and not engaged as expected while attempting to stop.
Tl* the contact owns a 2014 infiniti q50 hybrid. The contact stated that after accidentally reversing into a pole, the vehicle accelerated forward independently. As a result, the contact crashed into three other vehicles. The contact shifted into park and was able to bring the vehicle to a stop. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 45,000. Updated 12/20/16
While driving at 40 miles per hour on 4/1/16 in southern wisconsin my q50 hybrid without any warning whatsoever suddenly and violently pulled to the right and began heavy shuttering on the right side. I had to aggressively hold the wheel between the nine and ten o'clock position to keep the car going straight and the car fought me and wanted to strongly keep pulling right. The right sight of the car also felt like the brakes were being pulsed or applied without my intervention which made keeping the car in-lane even more difficult. The pull to the right was so sudden that the car was directed into the next lane - thankfully no car was present. I thought a tire was blown out so after pulling the car over for inspection all 4 tires were fine. I tried driving the car again and the same thing happened. This is a dangerous issue, so I had to have the car towed 90 miles for service. My q50 has about 16,000 miles and I am still awaiting a full report from the dealership. Temperature at time of issue approx 45f time 2:30 pm cdt
I have owned my car for about 2.5 years and driven about 27,000 miles. In this time I have had 7 tires fail. Five were blowouts on the road and two I caught with bubbles in the tire. I have never had a blowout on any other car I have owned for 35 years. The tires are very low profile and seem to be very susceptible to the sidewalls failing. Several of the blowouts have happened on the highway when I was going 55-65mph which is why I feel this is a safety issue. The dealership has told me that other owners are bringing in the same car with the same issue and when speaking to infiniti customer service they told me this was common to occur in the northeast of the country.
Compare the 2014 Infiniti Q50 Hybrid
Other model years
20142015
Questions about the 2014 Infiniti Q50 Hybrid
Is the 2014 Infiniti Q50 Hybrid reliable?
Owners have filed 20 complaints about the 2014 Infiniti Q50 Hybrid, close to a typical Q50 Hybrid model year.
What is the 2014 Infiniti Q50 Hybrid year score?
The 2014 Infiniti Q50 Hybrid scores 72 out of 100 (average). The score compares it with the other model years of the Infiniti Q50 Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 Infiniti Q50 Hybrid?
Steering, with 7 complaints, typically around 21,600 miles. Next is electrical (5).
How many recalls does the 2014 Infiniti Q50 Hybrid have?
5 recalls, covering steering, air bags and hybrid propulsion system.
Was there a recall on the 2014 Infiniti Q50 Hybrid steering?
Yes, 1 recall: 16V430000. Check your VIN to see if your car still needs the free repair.
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