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2014 Infiniti Q50 Hybrid and Infiniti Q70 Hybrid recall: hybrid propulsion system

Nissan North America, Inc. reported this safety recall on September 22, 2014. It covers about 5,412 vehicles.

vehicles affected
5,412
reported
Sep 22, 2014
owners notified
Nov 1, 2014
related complaints
3

Hybrid propulsion system

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1‑800‑647‑7261.

Recall number 14V581000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about fuel system problems.

Questions about recall 14V581000

Is there a recall on the 2014 Infiniti Q50 Hybrid and Infiniti Q70 Hybrid hybrid propulsion system?

Yes. Recall 14V581000, reported on September 22, 2014, covers about 5,412 vehicles.

What is the fix for recall 14V581000?

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1‑800‑647‑7261.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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