When at a full stop the vehicle has a hard time moving/accelerating. I take my foot completely off the brake and the vehicle will not move. When I press the gas, the vehicle will jerk very badly and jump like it is a stick shift, but it is not. When it finally gets moving it continues to jerk, sputter and jump. This has been going on since I purchased the vehicle. I have taken it to several dealerships for this issue and I am repeatedly told that without a code or the vehicle duplicating what it does there is nothing that can be done.
The worst 2015 Infiniti Qx60 Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
- Acceleration1
- Brakes1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
- Acceleration1
- Brakes1
Recalls 2
Engine and engine cooling: engine: engine control module (ecu/ECM): software
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1‑800‑867‑7669 or INFINITI customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R21B4 and R21B5.
Recall number 21V774000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
See all 2 recalls for the 2015 Infiniti Qx60 Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2015 Infiniti Qx60 Hybrid 138
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- Telematics service information
- AEB warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024...
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero...
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Intelligent key not detected / engine will not start
- Removing foreign material from the window glass
- Window glass warranty information
What 2015 Infiniti Qx60 Hybrid owners say
Most recent owner complaints, unedited.
The vehicle does not accelerate when commanded using the accelerator pedal, there is a revving then a sudden jerk forward. This happens when driving at low speeds, in stop and go conditions and when changing lanes or attempting to pass. The vehicle also has a tendency to jerk or surge forward in tight parking situations. There have recently been instances where my wife was almost jerked forward into a brick retaining wall. I have been almost jerked into the rear of vehicles in front of me while in stop and go driving situations. The vehicle has been into the dealership on 8 different occasions for this problem which they say "they can not re-create" the event or get a code on their diagnostic equipment for. Therefore, they say they cannot do anything about it. Also, they allege that they have driven the vehicle to try to recreate the event but the legal documentation they note the mileage on does not ever verify that. In short this vehicle is dangerous to drive on the freeway or in town and country driving situations. It creates undue stress on the driver and in many cases our passengers have been frightened when riding with us. Please help
Transmission slips and then surges. Very frequently, when the accelerator pedal is depressed there is no acceleration without significant delay. The vehicle surges in heavy traffic situations and on more than occasion, has caused near accidents. The vehicle does this in stop and go driving situations as well as in freeway driving situations. There is no way to determine or tell when this will happen. It creates an extremely unsafe driving situation which if left unchecked could create a life threatening situation. This happens on an almost daily basis.
Compare the 2015 Infiniti Qx60 Hybrid
Other model years
20142015
Questions about the 2015 Infiniti Qx60 Hybrid
Is the 2015 Infiniti Qx60 Hybrid reliable?
Owners have filed 3 complaints about the 2015 Infiniti Qx60 Hybrid, fewer than a typical Qx60 Hybrid model year.
What is the 2015 Infiniti Qx60 Hybrid year score?
The 2015 Infiniti Qx60 Hybrid scores 95 out of 100 (good). The score compares it with the other model years of the Infiniti Qx60 Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2015 Infiniti Qx60 Hybrid?
Transmission and drivetrain, with 2 complaints. Next is acceleration (1).
How many recalls does the 2015 Infiniti Qx60 Hybrid have?
2 recalls, covering engine and engine cooling and air bags.
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