Because I bought the car used in June of this year, around July, the driver's and passenger's side airbag warning lights on the display panel started flashing, then disappeared after a few days. After August, they kept flashing and then stopped altogether. I took it to an Infiniti dealership for inspection, and the mechanic reported that the airbag sensors were malfunctioning and there was no connection between the airbags and the computer system platform, and that other problems might even be discovered during the repair process. This result seriously affects my driving safety, and I believe it's a quality issue with the car's performance, not a problem caused by driving a used car.
2015 Infiniti QX60 airbags problems
13 complaints (14% of all complaints for this car). Typical mileage when it fails: 6,000.
- owner complaints
- 13
- of this car's complaints
- 14%
- typical mileage
- 6,000
- crashes
- 0
- recalls
- 2
Which part fails
- Frontal: passenger side: inflator module1
At what mileage
Complaints by mileage at the time of the problem.
Infiniti QX60 airbags problems in other years
Specific symptoms reported on the 2015 Infiniti QX60 airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1‑800‑647‑7261.
Recall number 15V681000 · Recall details
What 2015 Infiniti QX60 owners say
Most recent owner complaints, unedited.
supplemental air bag warning light is on. also the passenger airbag light is on.
The contact owns a 2015 Infiniti QX60. The contact stated that while starting the vehicle, the air bag warning light on the passenger’s side continuously flashed. The vehicle was taken to the local dealer who diagnosed the failure with the air bag. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 115,483.
The contact owns a 2015 Infiniti QX60. The contact stated that while her son was driving 70 mph, the front and rear passenger’s side seat air bag deployed inadvertently. The driver pulled the vehicle over to the side of the road and checked the vehicle. The vehicle was not struck by an object for the air bag to deploy. The driver continued driving back to the residence. There was no warning light illuminated. The contact reached out to the local dealer for the vehicle to be inspected however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 52,000.
This has broken twice since they did the recall. The red light flashes on the dash which disables the airbag. There hasn't been any other issues with the vehicle. Infiniti service tried to blame me saying that it was tampered with. This is not true, I have not touched it and this has failed multiple times with no other failures.
Takata recall this week we took our 2015 infiniti to the dealership in spokane, wa in order to repair the passenger airbag that was incorrectly turning off when an adult sat in that seat. We assumed the problem was resolved, however within a day or so the indicator light again turned on stating that the passenger airbag was off. This happened with an adult riding in the seat. We are terribly concerned that our car is not safe. We have a large family and this is our only available transportation. In order for our family to fit in this car we must have someone ride in the front passenger seat. We have phoned the dealer, but they have not yet returned our call. We live in montana...hours from the nearest infiniti dealer. We have already incurred the cost of driving all the way to washington for the recall repair and staying at a nearby hotel. We are worried about driving again with a malfunctioning airbag over two mountain passes in the wintertime in order to have the dealer try the same fix a second time. Clearly something is wrong with this recall fix. My family desperately needs your help. We strongly encourage you to look into this matter on our behalf. Any help in addressing this potentially life threatening safety issue would be greatly appreciated. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 infiniti qx60. The contact stated that the vehicle was serviced per the federal safety agency campaign number: 15v381000 (air bags), but the remedy caused the air bag warning indicator to remain illuminated. The contact mentioned that the dealer failed to diagnose or repair the failure. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 10,418.
We purchased a new 2015 qx 60 infinity in may, 2015. We noticed when my wife sat in the front passenger seat, the air bag light went on indicating the air bag would not deploy in an accident. During the 6 month servicing, I mentioned this to the infinity service dept. And was told they would reset the sensor to zero. They also said that if the system thought my wife was a child based on her weight, the airbag would be turned off. After the service the problem continued. During the 12 month servicing, I again mentioned the issue and was told there was a recall on the sensor. Three weeks later they called to say the qx 60 was ready. When I picked it up they again said if my wife was less than a certain weight, the air bag would not deploy. Now the seat belt light is on all the time whether my wife is in the vehicle or not. We were not aware or informed of this issue prior to buying the car. It makes no sense that an infinity air bag will not deploy with my wife in the passenger seat when there has never been an issue on amy other car we have owned. To me, this is a significant safety issue.
Tl* the contact owns a 2015 infiniti qx60. The contact stated that the passenger side air bag warning indicator failed to recognize a passenger in the seat. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,800. The VIN was unavailable.
While driving with an adult over 100lb's in the front passenger seat the air bag off light will turn on. It seams to be classifying adult passengers as children and turning the air bag off incorrectly.
Questions about the 2015 Infiniti QX60 airbags
Does the 2015 Infiniti QX60 have airbags problems?
Owners have filed 13 complaints about the airbags of the 2015 Infiniti QX60, 14% of all its complaints.
At what mileage do 2015 Infiniti QX60 airbags problems start?
The typical (median) mileage in owner complaints is 6,000 miles.
Was there a recall on the 2015 Infiniti QX60 airbags?
Yes, 2 recalls: 16V244000, 15V681000. Check your VIN to see if your car still needs the free repair.
What year does the Infiniti QX60 have bad airbags?
The Infiniti QX60 model years with the most airbags complaints are 2014 (25 complaints), 2015 (13 complaints) and 2016 (12 complaints).
Other 2015 Infiniti QX60 problems
Transmission 23Engine 16Electrical 15Acceleration 7Driver assistance 7Brakes 5Body 4Fuel system 4Lights 4Visibility 4Seat belts 2Steering 2Suspension 1
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