Driving in a snow storm and slid in to a rail ,no damage but the back light,airbag deployed,. My regular headlights on the driver side went out three years ago , neighbor got it to work ,now both headlights are not working.
The worst 2002 Infiniti QX4 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension14
- Steering7
- Airbags5
- Acceleration4
- Engine4
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension14
- Steering7
- Airbags5
- Acceleration4
- Engine4
- Body3
- Brakes3
- Electrical2
- Fuel system2
- Lights2
- Seat belts2
- Transmission2
- Wheels1
Recalls 5
Air bags: frontal: passenger side: inflator module
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888‑737‑9511 or Infiniti customer service at 888‑810‑3715.
Recall number 20V008000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 17V068000 · Recall details
Air bags
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1‑800‑647‑7261. Note: On December 18, 2015 Nissan informed the federal safety agency of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Recall number 15V287000 · Recall details
Suspension: front
- What is wrong
- Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles.
- Risk
- The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.
- Remedy
- Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. An interim notification letter was sent out in may 2011. The second notice was mailed on july 25, 2011. Owners may contact nissan at 1‑800‑647‑7261.
Recall number 11V244000 · Recall details
Air bags: frontal
- What is wrong
- Nissan is recalling forty-six certain model year 2002 pathfinder and infiniti qx4 vehicles manufactured from august 24, 2001 through august 28, 2001. The air bag inflator contains propellant wafers that are required to properly deploy the front passenger air bag. Due to improper propellant wafer installation during the air bag inflator assembly process, some air bag inflators may be missing one of the wafers. As a result, the remaining wafers in the inflator used for the deployment of the front passenger air bag may, over time, break up into powder due to normal vibration experienced while driving. This causes the combustion rate of the propellant to increase inside the inflator, which can lead to internal pressure rising suddenly during air bag deployment.
- Risk
- The inflator housing may rupture and pieces of the inflator could strike and injure vehicle occupants.
- Remedy
- Nissan will notify the owners of the forty-six affected vehicles. Dealers will replace the front passenger air bag module assembly with a new one free of charge. The safety recall began on august 19, 2010. Owners may contact nissan at 1‑800‑647‑7261 and infiniti at 1‑800‑662‑6200.
Recall number 10V312000 · Recall details
See all 5 recalls for the 2002 Infiniti QX4
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Frame/Body Structure Corrosion
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified the federal safety agency that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.The DIR states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.This could lead to the strut housing panel separating and contacting the steering column lower shaft.Contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.If the steering column lower shaft completely fractured it would result in a total loss of steering control.In some cases, the strut housing panel can contact or affect adjacent brake system components.Complainants reported experiencing either steering or brake system issues, and in some cases, both.Nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). Brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, ABS wire harness, etc.) will also be inspected.
PE11004
Technical service bulletins for the 2002 Infiniti QX4 79
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- Intelligent key not detected / engine will not start
- Removing foreign material from the window glass
- Window glass warranty information
- Windshield cracking
- Wheel bearing collision damage
- Infiniti; front sonar parking sensor service information
- Infiniti
- Subject: INFORMATION – Takata Recall
2002 Infiniti QX4 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | RWD | 14 | 18 | 15 |
| 3.5L 6‑cyl | 4WD | 13 | 17 | 15 |
What 2002 Infiniti QX4 owners say
Most recent owner complaints, unedited.
Drivers side low beam failure (2000 pathfinder and 2006 titan also same issue) Replaced bulbs twice in one year now low beam headlight doesn’t work at all always the driver side
My issues are related to the SAFETY RECALL CAMPAIGN 1997-2003 QX4 IN SALT STATES FRONT STRUT HOUSING CORROSION. I brought my car in for the recall at Infiniti of Bloomington, Minnesota and they only fixed the Driver’s side strut housing using a brace but only painted the Passenger’s side. Now the Passenger’s side strut housing shows corrosion and some perforation but repairable still under the recall. As of today 01/23/2023 The dealer and Infiniti refused to do recall on passenger’s side despite the car is not safe to drive. They knowingly know the passenger’s side will corrode but still let me drive the car with the defective which they refuse to fix.
I have tried to get passenger airbag recall (and a confirmed driver seatbelt defect) replaced and the part was needed one year ago around march or april 2020 and today when I tried to make a appointment 03/29/2021 was told that it is a 3 to 4 hour job and no loaner vehicle or tow is available for this type of service. The the recall notice form # r1714 30148563 states that there is free convenience services such as tow to and from infiniti retailer or alternative transportation. Mossy nissan in oceanside california and I talked to a woman named robin in service dept. My question/complaint is why is alternative transport or tow not being offered for this dangerous hazardous defect? Sincerely [xxx].*dt parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Extensive rust and decay is found on the passenger side frame where the lower control arm connects. This is just below the strut housing and is visible through the front wheel well. I have attached both passenger and driver side photos as the defect only appears on the passenger side.
Tl* the contact owns a 2002 infiniti qx4. After the contact purchased the vehicle from an independent mechanic, he noticed rust forming on the passenger side frame rail below the passenger side control arm. The contact took the vehicle to another independent mechanic who informed him that they could reinforce the frame well; however, a fuel line ran through the rusted area, which could cause more damage to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 139,000.
Tl* the contact owns a 2002 infiniti qx4. While the vehicle was with an independent mechanic for routine maintenance, the mechanic noticed that the driver's side strut housing was rusted and cracked. The independent mechanic alerted her of a recall for the strut housing and the manufacturer was contacted. The manufacturer confirmed that the vehicle was serviced per the federal safety agency campaign number: 11v244000 (steering, suspension) at fields infiniti glencoe (2100 frontage rd, glencoe, il 60022 (847) 998-5200). The dealer stated that a plate was installed on the strut housing. The contact took the vehicle to another independent mechanic who stated that it looked like no repairs were completed. The contact stated that both independent mechanics informed her that a plate needed to be installed in the strut housing, but the vehicle was not repaired. Upon purchasing the vehicle, the carfax report failed to identify the repair or failure to the strut housing. The VIN was invalid. The failure mileage was approximately 124,000.
Tl* the contact owns a 2002 infiniti qx4. The contact stated while driving at various speeds, the steering wheel became difficult to maneuver without warning. The contact called an unknown dealer and was informed that the vehicle was serviced under the federal safety agency campaign number: 11v244000 (steering, suspension) in 2012. The contact took the vehicle to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but did not offer any further assistance. The failure mileage was approximately 152,000.
Extreme corrosion in the undercarriage prevents us from driving the car. Even though infiniti had a recall for this issue will not help us. Purchased this car new and will never purchase another infiniti
Takata recall air bag did not deploy when stationery 2002 infiniti qx4 stopped at traffic light on city street was hit in the rear by another vehicle which was accelerating. Pushed infiniti qx4 25 feet into oncoming traffic.
Compare the 2002 Infiniti QX4
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Questions about the 2002 Infiniti QX4
Is the 2002 Infiniti QX4 reliable?
Owners have filed 37 complaints about the 2002 Infiniti QX4, 1.9 times a typical QX4 model year.
What is the 2002 Infiniti QX4 year score?
The 2002 Infiniti QX4 scores 49 out of 100 (below average). The score compares it with the other model years of the Infiniti QX4: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2002 Infiniti QX4?
Suspension, with 14 complaints, typically around 140,000 miles. Next is steering (7).
How many recalls does the 2002 Infiniti QX4 have?
5 recalls, covering air bags and suspension.
Was there a recall on the 2002 Infiniti QX4 suspension?
Yes, 1 recall: 11V244000. Check your VIN to see if your car still needs the free repair.
What year does the Infiniti QX4 have bad suspension?
The Infiniti QX4 model years with the most suspension complaints are 1997 (20 complaints), 1999 (14 complaints) and 2002 (14 complaints).
What gas mileage does the 2002 Infiniti QX4 get?
Official estimates for the 2002 Infiniti QX4 range from 15 mpg combined. The most efficient version (3.5L 6-cyl, RWD) gets 14 city and 18 highway.
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