Transmission is making a whining noise when accelerating. Also studders/jerks when trying to shift.
2014 Infiniti QX60 transmission complaints
Page 2 of 4: complaints 11 to 40 of 99, newest first, as owners wrote them.
The vehicle lost power while driving , that resulted in stop during active trafic and the car towed.
Transmission shudders, 140,000 miles, car will not move forward or backwards, transmission replacement quote is $6k to $9k
The car begins to shake and shutter when I reach 2500rpms
The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 160,000.
We get the message "Hybrid engine overheated" and after that loses power/acceleration causing vehicle to stall. This happened twice in last year. First time, we were at the Canadian border idling the vehicle when it happened. We took the car to our dealer for inspection and they said it related to a recall and updated the software. Few months later, it happened again in stop and go traffic and this time the dealer is saying hybrid CVT assembly has to be replaced at the cost of ~$15,000 including tax.
The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, who cleared the fault code and informed the contact about Technical Service Bulletin: ITB12-072d (Vibration and/or Noise When Making Low Speed Turns). The vehicle was taken to the dealer, who informed the contact that the vehicle was out of warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Consistent CVT shudder while accelerating from a "stop" through 25-30 MPH, and also sometimes while accelerating after moving and lasting through 40 plus MPH. This transmission shudder necessitates releasing the accelerator pedal, slowing down, sometimes selecting a different driving mode (i.e., SPORT, ECON, etc,). This has caused difficulty joining the traffic stream, especially at highway "on ramps" and when we have to accelerate quickly to join traffic even during "in town" driving. This initially started last summer and was inconsistent (about 110,000 miles on the vehicle). The last week it has happened repeatedly. According to my research, it is a very common safety problem with this vehicle.
While driving, engine suddenly started shaking/juddering. Then within just few seconds, engine went into extreme high RPM along with strong smell of smoke coming out of vent and car stopped moving completely and engine turned off by itself. We could turn on ignition power and engine start, but turned off as soon as put on driving or reverse mode. Had to towed in to local nissan dealership who ran diagnostic test which revealed CVT code p2857 and was told that transmission need to replaced. Noticed several consumer complaints over the federal safety agency website regarding damage to transmission requiring replacement in 2014 infiniti qx60 hybrid vehicles and no safety recalls/repairs offered by infiniti/nissan manufacture regarding such major and dangerous powertrain/transmission breakdown.
Seems like a transmission issue. The vehicle shudders often from a stop or when close to stopping. This was confirmed by an independent service center.
I was driving the Infiniti QX60 and it started smoking and shuddering several times. I had to pull it over and have it towed. I've already had to replace the entire transmission and the transfer 4x4 case and both were brand new. This is nerve wracking and unfair. Something needs to be done. It's being diagnosed but this seems to be constant with this 2014 Infiniti QX60 model. This car needs to be completed pulled and replaced for every dryer for everyone who has one.
The contact owns a 2014 Nissan QX60. The contact stated that while the accelerator pedal was depressed, the engine revved and the RPM’S increased rapidly but the vehicle failed to respond properly. The contact also stated that she noticed a burning odor throughout the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The contact stated that the transmission assembly body was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
The contact owns a 2014 Infiniti QX60. The contact stated that there was a rattling noise coming from the vehicle. The contact stated that the vehicle stalled. The contact restarted the vehicle several times before the vehicle operated as needed. The contact stated that while continuing to drive the vehicle almost stalled twice more. The contact took the vehicle to the dealer who diagnosed that the CVT transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer confirmed that the VIN was not included in a recall. The approximate failure mileage was 70,000.
Been having the transmission problem when try to accelerate.
Vehicle loss power consistent with transmission failure on several different occassions. Repairs were may, yet failure continues to persist. Power was loss on the highway heading home in which stall traffic behind my vehicle, bearly escaping rear end collision.
The contact owns a 2014 Infiniti QX60. The contact stated while driving 10 MPH and going uphill, the vehicle failed to accelerate as needed. The contact stated that after a while, the vehicle accelerated as needed. The vehicle was taken to the dealer and diagnosed with transmission failure. The vehicle was not repaired. The manufacture was contacted and stated that the Extended Warranty had expired and the vehicle could not be repaired under TSB: ITB1501e. The failure mileage was 72,000.
The car does not accelerate or accelerate with jerky motion. Occasionally, the vehicle disengaged out of drive mode and would not accelerate. There seems to be some transmission issues as the vehicles is making jerky movement upon acceleration. Almost cause accident on a turn as it could not move forward out of cross traffics!
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear AWD electronic coupler is failing. It is available for inspection. How was your safety or the safety of others put at risk? If it completely fails, the car can become inoperable while driving at any time. I was also told by the dealer that the differential could damage the transmission over time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer had diagnosed this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning or messages. There is grinding when turning at low speeds and when driving sometimes there is a "bump" at around 40 mph. This was first diagnosed by the dealer in 2020 and again in 2022. There was a recall of the rear electronic coupler for the same year, make and model but, Infiniti says that it did not apply to my VIN. The TSB is 12-072C. My research of this issue shows that this issue common for my make, model and year. Clearly, this issue affects many more VINs than, originally recalled. The recall for this issue should be expanded to include my vehicle and extended so that this very expensive repair can be made without cost to me. I purchased this car because, I wanted a safe and reliable car to transport my small children. These critical issues jeopardize the health and safety of my family every day. My car is no longer safe or reliable. Additional, in 2020, at the time that the electronic coupler failure was diagnosed, something related to the CVT was replaced because of a recall. This year, I had to have the the transmission replaced. I now wonder if that could have been related to the CVT issue. My catalytic converters also had to be replaced this year.
There is a judder / vibration when accelerating from a complete stop or trying to speed up from a lower speed. This has been happening in the last 2-3 years. It comes and goes. But this time, the judder is more pronounced or stronger, and would not go away.
July 2022 our 2014 Infiniti QX60 Hybrid at 59,000 miles started making this winding/grinding noise. We took it in and was told the transmission needs to be replaced on a car that is only driven under 7500K miles per year and is in otherwise perfect shape. There is an extended warranty for the non-hybrid models due to a class action suit. This is extremely dangerous and a very costly repair to the tune of $7,500. Infiniti is refusing to repair at this point.
The transmission started kicking for no reason. Car will not stop jerking
During acceleration between certain speeds particularly 40 mph to 60 mph and above the vehicle begins to shudder or vibrate. This is only when applying power and not when braking, steering, coasting or anything else that might be associated with the Brakes, Suspension, Wheel Bearings, Rotors, Tire/Wheel Balance, Tire Pressure, Constant Velocity Joint, . Likely a CVT Transmission Issue. When applying power sometimes while starting out in traffic it feels like the vehicle is not working or not accelerating in tune with the amount of pressure applied to the throttle.
Vehicle stalling has gotten worst since manufacturers remedy was applied a few days ago.
2014 nissan infiniti qx60 purchased vehicle from used car lot at 39,865 noticed issue at 63,814 took to dealer ship and found transfer assembly was empty of fluid right front axle shaft was found to be seized and had to be torched out. Dealership did not charge for this failure, but also was told everything was fixed thought the shuddering when turning was normal also, there has never been any warning or check engine lights that came on for these issues ... .......( found out this is a common tail sign of transmission failure after 86,353 at dealership) the dealership didn't even notify my of this at 63,814. They should have looked at transmission since transfer case failure? Took to dealership 86,353 was told transmission failure, slipping, shuddering when turning vehicle.- found online class action suit today , https://considertheconsumer.com/class-action-settlements/nissan-transmission-settlement-over-277-million-for-faulty-transmissions-in-nissan-pathfinder-rogue-infiniti-qx60 http://www.infinitiproblems.com/news/2016/qx60-CVT-lawsuit-nearly-settled/
Shuttering/jerking of car during attempted acceleration after pulling out into street. Car would not accelerate properly. Could have caused rear end collision.
2014 infiniti qx60. Consumer writes in regards to issues with the transmission. The consumer stated the dealer knowingly sold a vehicle that had an open recall, and did not have a fix. The consumer requested a loaner vehicle until the vehicle was repaired. The dealer declined. The manufacturer was contacted.
A few weeks ago our car was driving with a clunking noise, we took it to the shop and the transfer case was found to have metal shavings in the fluid. Our car only has approximately 81,000 miles on it. Our car was at the Infiniti dealership and they diagnosed the transfer case is going bad as well as the transmission. The car’s transmission has a known history of failure to this make and model and therefore it was still under warranty. This was the fourth time the transmission has been replaced! The technician told me about the transfer case, that it was not abnormal for it to go bad on this make and model of car as well. Please look into others with this car and it has there been similar reports, the repair was near $6000. I just paid and brought the car home today.
CVT have been told by one Infiniti Dealership the the fluids never need to be flushed, changed or filled. Then I hear about the Transfer Differential which I am assuming is the Transfer Case is leaking and that it would need to be replaced entirely along with the rear coupling costing nearly $10K in repair (Estimated $8,500 alone on these two items). I have found online people and even other Infiniti dealerships where these fluids are flushed and refilled regularly of which in discussing with the dealership these findings, they advised they never have to be flushed, but it is recommended through forums and other dealerships of such. In finding more about the history of my car, I have found that it has NEVER had a flush of the Transfer Differential or CVT or other factors of changing fluids. I advised I recently had a burning smell along with grinding. They only say I need to completely change that out. If I have a leak, then that should have been the first directive in fixing the seal (since this is a sealed compartment). I have 3 times where the power wasn't going to the transmission where I almost got into accidents. Thankfully, the other driver's were able to merge or brake as these were primarily city streets. I found a video where a gentleman had the same issue, the CVT was replaced, and the issue only got worse. How is this allowed or possible?
The contact owns a 2014 INFINITI QX60 HYBRID. The contact stated that he received a recall notification for the federal safety agency Campaign Number: 21V774000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM); however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the vehicle would stall inadvertently while driving at various speeds. The contact was unsure whether there were warning lights illuminated and declined to provide additional information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to rent a vehicle out of pocket. A case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown. VIN tool confirms parts are not available.
Turned out it's a bad transmission issue. Nissan/Infiniti will not cover this under warranty, although, it's a known customer experience and concern. I have had to spend too much time/money to take care of this...wish we had NEVER bought this vehicle as it's now become a huge safety-related issue. The vehicle cannot move when you press the gas, it shudders, slips due to the transmission. You just don't have as much control as you would with a typical passenger vehicle FWD or AWD.
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