Component: Air Bags / Occupant Classification System (OCS) Problem Description: The Occupant Classification System (OCS) in my 2016 Infiniti QX60 is malfunctioning. The passenger airbag indicator light flickers on and off even when the passenger seat is empty. When an adult passenger is seated properly with the seatbelt fastened, the system frequently fails to detect the occupant and does not consistently indicate that the passenger airbag is active. The issue occurs intermittently and unpredictably, both while driving and shortly after vehicle startup. Dealer Repair Attempts: I have brought the vehicle to the Infiniti dealership multiple times for this issue. Each visit resulted in a paid service where the dealership “reset” the OCS module and stated the issue was resolved. However, the malfunction returned immediately. On one occasion, the issue reoccurred as soon as I pulled out of the dealership parking lot, at which point I returned the vehicle to service. After that visit, I was told the only solution would be to replace all related components at my expense. Recall Concern: Although my VIN does not currently show an active recall, the 2016 Infiniti QX60 model year is known to have a recall for an OCS airbag defect. My vehicle is exhibiting the exact same symptoms described in the recall. The dealership has refused to perform the repair under recall coverage solely because my VIN is not listed. Safety Risk: This is a serious safety concern. The passenger airbag may fail to deploy when an adult is present, increasing the risk of severe injury or death in the event of a collision. The system cannot be relied upon to function properly. Outcome Requested: I am requesting that this defect be investigated and addressed as a safety-related issue consistent with the known recall affecting this model year.
2016 Infiniti QX60 airbags problems
12 complaints (41% of all complaints for this car). Typical mileage when it fails: 70,000. 2 crashes reported.
- owner complaints
- 12
- of this car's complaints
- 41%
- typical mileage
- 70,000
- crashes
- 2
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Infiniti QX60 airbags problems in other years
Related recalls
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
What 2016 Infiniti QX60 owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Infiniti QX60. The contact stated that while making a left turn at a low rate of speed, another vehicle attempted to drive around the contact's vehicle. As the vehicle attempted to drive around, the contact was hit by the passing vehicle. The contact stated that they could not recall the immediate events after the accident; however, they did note the side air bags did deploy while drive side air bag did not deploy. A police report was filed at the scene; however, the police report was not available due to an ongoing investigation. The contact, the contact's mother, and the contact's son and daughter were all taken to the hospital for a check-up; the contact suffered emotional distress due to the accident but no physical injuries were reported. The vehicle was towed to an independent mechanic where it remained in the mechanic's possession. The dealer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered the federal safety agency Campaign Number: 16V244000(Air Bags) which was linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
Passenger airbag does not detect any adult sitting in the passenger seat, causing the light to stay on and possibly not deploy during an accident. The vehicle make and model has a recall for this exact problem, but has not notified for a recall service.
The airbag sensor light is flashing whether a passenger is in the seat or not. Infiniti has refused to investigate the issue and is stating that it is my responsibility to pay for the diagnostics despite the fact that this is an airbag related issue and is possibly related to the 2016 Nissan recall.
Passenger airbag sensor showing warning. There was a previous recall that shows active but my VIN says it does not have an unaddressed recall which I think is inaccurate.
Air bag light began blinking notifying me of an issue. The vehicle is available for an inspection. I took car to dealer for diagnostic check. The dealer informed me that it is the drivers side airbag causing the issue. This is a safety component of the vehicle and puts the driver and all occupants at risk should their be an airbag failure in an accident. Issue has been through a diagnostic check by the dealer and confirmed. They recommended 1) that I replace the seatback which is a costly repair. In their words, "we have seen this occur in several Infiniti models and recommended that I contact the Infiniti Consumer Affairs office as it is not under any recalls. Seatbelts are covered under the lifetime warranty of the vehicle but not the airbags." Car has had the warning lamp display for approximately 30 days now. it began end of July/early August. The vehicle has approximately 115k miles and has never been in an accident.
The contact owns a 2016 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side Occupant Classification System (OCS) sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 16V244000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 40,000.
Air bag warning light is flashy auto shop states 400 to fix the switch that has come unplugged
Side airbag on the drivers seat and the ceiling curtain airbags on the 2nd and 3rd row deployed while I was driving for reason
Tl* the contact owns a 2016 infiniti qx60. The contact called from the bluffton south carolina fire department. While driving at an unknown speed, the vehicle crashed into a deer. Moments later, flames were present near the b post on the driver's side of the vehicle. The fire department extinguished the fire and determined that the flames were either caused by the window motor or the side air bags. The driver sustained a left shoulder injury that required medical attention. The vehicle was towed and a police report was not filed. The manufacturer and local dealer were not notified of the failure. The failure mileage were unknown. *ln *dt*dt*dt*jb*jb*dt*jb*dt *tr*dt*jb
Questions about the 2016 Infiniti QX60 airbags
Does the 2016 Infiniti QX60 have airbags problems?
Owners have filed 12 complaints about the airbags of the 2016 Infiniti QX60, 41% of all its complaints, more than any other problem.
At what mileage do 2016 Infiniti QX60 airbags problems start?
The typical (median) mileage in owner complaints is 70,000 miles.
Was there a recall on the 2016 Infiniti QX60 airbags?
Yes, 1 recall: 16V244000. Check your VIN to see if your car still needs the free repair.
What year does the Infiniti QX60 have bad airbags?
The Infiniti QX60 model years with the most airbags complaints are 2014 (25 complaints), 2015 (13 complaints) and 2016 (12 complaints).
Other 2016 Infiniti QX60 problems
Visibility 4Electrical 3Transmission 3Driver assistance 2Fuel system 2Engine 1Suspension 1Wheels 1
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