2019 Infiniti QX60 driver assistance problems

Filed Oct 31, 2026 · Driver assistance, Electrical · IL

The backup camera image intermittently goes blank. The failure occurs randomly; the only way to restore the image is to turn the vehicle off and restart it. When the camera is blank, the driver has no rear-view image when shifting into Reverse, which is a collision risk to pedestrians, including children, behind the vehicle. I reported this condition to the servicing Infiniti dealership multiple times over the years, and at one point the changed the camera, but most recently in 2026 when the vehicle was tested and the failure was documented as "could not replicate," and I was instructed to return if it happened again. The fault continues to occur. The same failure pattern was documented on both March and October 2026 visits. the federal safety agency Campaign 19V‑654 / Infiniti R1911 recalled 2018-2019 QX60 vehicles for rear-view camera image failures. My vehicle's camera blanks completely and intermittently and is repaired only by a full power cycle, a different failure mode on the same safety-critical component. The condition has been reported during the warranty term and was never truly repaired.

Filed Jul 3, 2026 · Driver assistance · NJ

My backup camera is hard to see when I’m backing up at night.

Filed Jul 11, 2024 · Driver assistance · 20,000 miles · NJ

The contact owns a 2019 Infiniti QX60. The contact stated that while reversing, the back-up camera malfunctioned and a black screen appeared, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V654000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 20,000.

Filed Sep 28, 2022 · Acceleration, Driver assistance · NY

FEB (sensors) display on our Infiniti QX 60 dashboard - this occurred within several months when we received the car. The car was inspected by their Infiniti Repair dealer and was told the problem was solved. It was not and the same issue appeared after several miles of driving. Reported to Consumer Affairs at Infiniti and was informed its an Infiniti Dealer issue. Further electronic defects occurred as I was not able to change gear from Park to Drive. Infiniti towed the car to their Dealer and purportedly they corrected. The same issue continued and placed several more calls to Infiniti Consumer affairs. Was told "we are sorry but we cant help you". Eventually brought this issue up to the highest level at Infiniti to [XXX] - head of Nissan North America. No action yet again - and was called by an assistant and thanked me for bringing it to his attention. informed Infiniti via email to [XXX] that it can be catastrophic at Front sensors are defective and do not function. I have video's and written correspondence to Infiniti. I am available for a Zoom call or can be contacted at [XXX]. Respectfully yours, [XXX] Brooklyn, NY INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Jan 24, 2022 · Driver assistance, Engine · PA

The car engine suddenly shut off itself while I am driving in the middle of the road. The engine and the collision sensor lights were on, I had to fully stop the car and put it into "P" then restart the engine in order to go again. It was a heavy snowing day, I drove pretty slow about 20- 30 mph. It happened twice that day and one of the times I was stopped at the middle of an intersection. There were no warning lamps or any other symptoms at all, and my car still has fuel which the dealer can prove. It's extremely dangerous because my car just suddenly has to stop especially it was a snowing day. I got the car tolled to an Infiniti dealer the next day, they ran a check and did a test drive (was not snowing the next day) but they couldn't duplicate the problem, so they cannot fix anything. Contacted Infiniti Cooperate but they said if the dealer couldn't duplicate the problem, they cannot do anything about it.

Filed Dec 18, 2021 · Driver assistance, Electrical · IN

While driving home from work on the expressway, the FEB indicator came on even though there was no one in front of me for at least 1/4 mile. Then the BCI indicator came on when there was no vehicle behind me. The braking system started to engage for no apparent reason. I previously owned a 2017 QX60 and experienced the same issues. Infiniti could not correct the issue and I was granted a new vehicle under the lemon law. Unfortunately, my current QX60 has too many miles to consider for the lemon law again.

Filed Oct 6, 2021 · Driver assistance · DE

The emergency braking system occassionally engages when I am driving. On about four occassions I was driving and the alarm began beeping. The car suddenly began braking. Nothing was directly in front of my vehicle that should have triggered the system. The most recent incident was yesterday, 10/5/21. This afternoon on my way home from work, the following warning appeared after a brief beeping sound, " FEB. Warning. See Owners Manual." A symbol was also lit on the dashboard. This warning remained on until I turned my vehicle off once I arrived home. I have not restarted the vehicle to see if the warning reappears. There have also been at least two instances of the rear sensor going off.

Filed Mar 12, 2020 · Driver assistance · 4,000 miles · CA · crash

Tl* the contact owns a 2019 infiniti qx60. The contact stated while reversing out of a parking garage there was vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor, did the vehicle's alarm system indicated a vehicle was nearby. The contact ended up hitting the vehicle behind them on the left bumper area with the rear of their vehicle. The contact's vehicle was not towed. The contact did not receive any injuries, nor, did the person in the other vehicle. No medical attention was needed. A police report was not filed. The contact stated their vehicle received damage to the rear of the vehicle. The vehicle had not been repaired as of yet. The contact received notification of the federal safety agency campaign number: 19v654000 (back over prevention), however, the vehicle had not been repaired for the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,000.

Filed Nov 26, 2019 · Driver assistance · 450 miles · KY

Tl* the contact owns a 2019 infiniti qx60. While the contact was backing out of his driveway, there was a blindspot on the back up camera and he backed into another vehicle. There were no injuries. The contact stated that he recently received a recall notice for the federal safety agency campaign number: 19v654000 (back over prevention). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 450.

Filed Jun 14, 2019 · Driver assistance, Visibility · 8,500 miles · OR

Tl* the contact owns a 2019 infiniti qx60. While driving 35 MPH with the driver assist system activated, the forward collision avoidance with pedestrian detection system warning indicator illuminated. As a result, the driver assist system deactivated. The contact stated that the failure occurred multiple times. The vehicle was taken to beaverton infiniti (located at 9500 sw canyon rd, portland, or 97225, (503) 626-8822) several times, but they were unable to duplicate the failure. The dealer also stated that the sun/panoramic roof motor and headliner needed to be replaced. The sun roof motor was repaired, but the headliner was not. The manufacturer was notified. The failure mileage was 8,500.