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2018-2019 Infiniti Q50, Infiniti Q60 and others recall: camera

Nissan North America, Inc. reported this safety recall on September 12, 2019. It covers about 1,228,830 vehicles.

vehicles affected
1,228,830
reported
Sep 12, 2019
owners notified
Nov 11, 2019
related complaints
795

Back over prevention: sensing system: camera

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1‑800‑867‑7669 or INFINITI customer service at 1‑800‑662‑6200.

Recall number 19V654000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 795 complaints about driver assistance problems.

2018 Infiniti Q502019 Infiniti Q502018 Infiniti Q602019 Infiniti Q602019 Infiniti Q702019 Infiniti Q70L2018 Infiniti QX302019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602018 Infiniti QX802019 Infiniti QX80

Questions about recall 19V654000

Is there a recall on the 2018-2019 Infiniti Q50, Infiniti Q60 and others camera?

Yes. Recall 19V654000, reported on September 12, 2019, covers about 1,228,830 vehicles.

What is the fix for recall 19V654000?

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1‑800‑867‑7669 or INFINITI customer service at 1‑800‑662‑6200.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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