I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer. Both cameras needed replacement at a cost of $4,359.27. Infinity denied liability for camera failures despite Internet confirmation that such camera failures on Q60's are "not uncommon" (Google AI search result, attached) and that recalls of both Nissan and Infinity automobiles due to camera issues are ongoing.
The worst 2019 Infiniti Q60 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance2
- Electrical2
- Lights1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance2
- Electrical2
- Lights1
Recalls 1
Back over prevention: sensing system: camera
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy
- Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1‑800‑867‑7669 or INFINITI customer service at 1‑800‑662‑6200.
Recall number 19V654000 · Recall details
Technical service bulletins for the 2019 Infiniti Q60 106
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- Telematics service information
- AEB warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024...
- Turbocharger replacement procedure applied engines: VR30DDTT if you confirm
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero...
- Intelligent key initialization procedure stops or will not continue
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Intelligent key not detected / engine will not start
What 2019 Infiniti Q60 owners say
Most recent owner complaints, unedited.
Driving at night head light went out.
Screen in vehicle goes black which disables rear camera visibility, which is a safety hazard. This happens in motion or when at a stop. This is known issue going back to 2017 with infiniti and they have done nothing to resolve the issue. I am told by the dealership they can't replicate the issue. They don't need to replicate it, it is a known issue that has been ignored by infiniti.
Tl* the contact's sibling owns a 2019 infiniti q60 coupe. On several occasions, while driving various speeds, the automatic emergency braking system activated independently. The contact stated that there was no other vehicle in the immediate vicinity. The vehicle was taken to fette infiniti (1137 us-46, clifton, nj 07013, (973) 320-7508) to be diagnosed, but the contact was informed that the vehicle operated as intended. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 100.
Compare the 2019 Infiniti Q60
Other model years
Questions about the 2019 Infiniti Q60
Is the 2019 Infiniti Q60 reliable?
Owners have filed 4 complaints about the 2019 Infiniti Q60, close to a typical Q60 model year.
What is the most common problem with the 2019 Infiniti Q60?
Driver assistance and stability, with 2 complaints. Next is electrical (2).
How many recalls does the 2019 Infiniti Q60 have?
1 recall, covering back over prevention.
Was there a recall on the 2019 Infiniti Q60 driver assistance?
Yes, 1 recall: 19V654000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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