Tl*the contact owns a 2002 international 3800. While driving at various speeds, the vehicle sporadically decelerated. On several occasions, the vehicle stalled without warning and then immediately restarted. The contact took the vehicle to the dealer and they replaced the crankshaft position sensor. After the repair, there had been no further occurrences. The failure mileage was 45,000 and current mileage was 65,000.
The worst 2002 International 3800 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine2
- Brakes1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine2
- Brakes1
- Steering1
Recalls 2
Service brakes, air: antilock: wheel speed sensor
- What is wrong
- On certain school buses and truck model vehicles manufactured between february 28, 1999, through april 5, 2004, the anti-lock brake system electronic control unit (ecu) may misinterpret a corrupt wheel speed signal.
- Risk
- The corrupt wheel speed signals may improperly activate the ABS, instead of deactivating the ABS. This may result in the driver experiencing a hard pedal feel and a decrease in deceleration at the end of the stop, resulting in extended stopping distances which could cause a vehicle crash, possibly resulting in property damage, personal injury, or death.
- Remedy
- International will notify its customers and inspect and repair the affected vehicles free of charge. The recall began august 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international customer service at 1‑800‑327‑4236.
Recall number 04V269000 · Recall details
Service brakes, hydraulic: foundation components: disc
- What is wrong
- On certain school and transit buses built with bosch zero offset pin slide (zops) hydraulic disc brakes, the zops hydraulic disc brakes may experience calipers sticking in the applied position, which can result in excessive or abnormal heat generation at one or more of the brakes.
- Risk
- The combination of the following factors may collectively result in an unreasonable risk to motor vehicle safety: potential fire at a wheel end, high incident rates of stuck calipers, and evacuation and containment concerns relating to multiple passengers.
- Remedy
- International will notify its customers and repair the buses free of charge. The recall began october 29, 2004.
Recall number 03V062000 · Recall details
See all 2 recalls for the 2002 International 3800
Defect investigations
Overheating front and rear brakes
This investigation focused on international medium duty trucksand school bus chassis weighing up to 33,000 pounds, equipped with hydraulic brakes and built with the bosch zero offset pin slide (zops)brake system calipers.international used the zops calipers from april 1997 through june 2002.odi was concerned about reports of the brake calipers sticking in the applied position, resulting in excessive heat.as the investigation progressed, odi became aware of wheel end fires, some of which occurred on school buses.during the investigation odi obtained warranty data which was sorted and analyzed by vrtc test engineers and odi to gain an understanding of the magnitude of the problem.after a thorough warranty data analysis, related testing and document reviews, odi met with international, shared the data analysis and shortly afterwards, international agreed to a safety recall.further details are included on pages 2 - 4.
EA02034
Technical service bulletins for the 2002 International 3800 74
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This article provides guidance to dealership personnel, Technical Services personnel, Dealer Service...
- This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files
- Engine replacements for all International engines will need to follow this procedure.
- This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle...
- This document will guide the user through understanding Prop Shaft Codes and understanding the variations...
- In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of...
- Title: Service Portal iKNow Feedback Case Types Applies To: All
- Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
- Title: A/C Refrigerant and Oil Capacities Applies To: All current models
- Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
What 2002 International 3800 owners say
Most recent owner complaints, unedited.
Tl*the contact owns a 2002 international 3800. While driving at various speeds, the vehicle sporadically decelerated. On several occasions, the vehicle stalled without warning and then immediately restarted. The contact took the vehicle to the dealer and they replaced the crankshaft position sensor. After the repair, there had been no further occurrences. The failure mileage was 55,000 and current mileage was 65,000.
Dt: mr. Brooks works for a school district in gulfport, mississippi. He received 102 recalls for the buses in the harrison county district over a period of five years concerning ABS brake failure. The recalls were for different failures on different school buses. There are approximately 102 buses in this districtregarding safety defectcorrective actions. The rocking trucking dealership refused to honor the recalls, the other dealership could not make time to do repair work as indicated on the recall notices. He contacted the manufacturer, and they told him to contact a local dealer to do the recall repairs, but that they could not make the dealership perform the recall service.
The person is in charge of maintenance for school buses received recall notice 00v148000/ manufacturer's recall 02505 concerning power steering pump. Had a fleet of buses ranging from 1997-2002. H. L. Gage, near washington avenue in albany, ny had not received parts as of june 2002. Please describe details.
Compare the 2002 International 3800
Other model years
Questions about the 2002 International 3800
Is the 2002 International 3800 reliable?
Owners have filed 4 complaints about the 2002 International 3800, close to a typical 3800 model year.
What is the most common problem with the 2002 International 3800?
Engine and cooling, with 2 complaints. Next is brakes (1).
How many recalls does the 2002 International 3800 have?
2 recalls, covering service brakes, air and service brakes, hydraulic.
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