Our bus was at international dealer in tuscaloosa having warranty work done. While service department was doing work on bus it caught fire and was destroyed. This occurred on july 31 2017. The dealer's (southland) insurance carrier told me on phone august 24th that the manufacturer had a known issue with this product and that is why things are taking so long .said fire investigator has requested mechanical engineer. Travelers insurance is carrier for southland int. [xxx] [xxx] is who I talked to from travelers on august 24th claim # [xxx] we have 5 more of these buses in use and multiple engine issues. Concerned with safety after this one burned. My name [xxx] transportation supervisor [xxx]dept. Of ed vernon alabama [xxx] thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The worst 2013 International Ce problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Brakes1
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Brakes1
- Engine1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2013 International Ce 263
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Engine Oil Capacities
- General wheel speed sensor troubleshooting
- Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
- Fuel Filters, Winter Additives, and Blending Fuels for Cummins® Engines
- Driveline Information Center and Troubleshooting Procedures
- Repair Procedures for Vehicles Struck by Lightning
- This document will guide the user through determining if there is a sealing issue with the rear emergency...
- This article is for adding additional protection to the driver's area of the bus to help mitigate the...
- Factory Installed Air Conditioning, EC4.0 System operating instructions and the service manual
- Cleaning and Disinfecting Trucks and Buses
What 2013 International Ce owners say
Most recent owner complaints, unedited.
A 2013 international ce 3000 special needs lift bus was on a morning route which has existed for many years. It entered an apartment complex driveway without any issues. Upon exiting the apartment complex the brake air tank hit and rubbed the ground breaking off three valves. The bus rolled approximately 25 more feet and then the brakes locked. It happened a second time this year. None of our 230 other buses in our fleet even come close to impacting the ground at this apartment complex. This newer low air tank configuration is an extreme safety hazard especially if it were crossing railroad tracks with special needs students on board. International changed the design and configuration of the air tanks in 2013 from previous year models. Previous year models had the tanks well above the chassis frame and were never an issue.
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Questions about the 2013 International Ce
Is the 2013 International Ce reliable?
Owners have filed 2 complaints about the 2013 International Ce, close to a typical Ce model year.
What is the most common problem with the 2013 International Ce?
Body and structure, with 1 complaint. Next is brakes (1).
How many recalls does the 2013 International Ce have?
No recalls on record.
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