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2020 Isuzu NPR HD recalls

There are 5 safety recalls on record for the 2020 Isuzu NPR HD, covering 3,414 vehicles in total across all the models in each campaign. Newest first.

All recalls

Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axleReported March 19, 2021 · 258 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1‑866‑441‑9638. Isuzu's number for this recall is V2103.

Recall number 21V194000 · Recall details

Electrical system: 12v/24v/48v battery: cablesReported November 20, 2020 · 46 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.
Risk
Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.
Remedy
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1‑866‑441‑9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1‑800‑862‑4389. Isuzu's number for this recall is V2005.

Recall number 20V720000 · Recall details

Electrical system: wiringReported November 20, 2020 · 46 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose with the potential for engine coolant to leak and/or causing damage to the harness with the potential for a short circuit.
Risk
Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.
Remedy
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1‑866‑441‑9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1‑800‑862‑4389. Isuzu's number for this recall is V2006.

Recall number 20V721000 · Recall details

Seat belts: front: webbingReported January 17, 2020 · 1,138 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Chevrolet customer service at 1‑800‑222‑1020. Isuzu's number for this recall is V2001.

Recall number 20V025000 · Recall details

Wheels: lugs/nuts/bolts/studsReported November 20, 2019 · 1,926 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Risk
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Chevrolet customer service at 1‑800‑222‑1020. Isuzu's number for this recall is V1906.

Recall number 19V835000 · Recall details

Questions about the 2020 Isuzu NPR HD recalls

How do I check if my 2020 Isuzu NPR HD has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the 2020 Isuzu NPR HD have?

5, covering suspension, electrical system and seat belts.

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