2020 Jaguar E-Pace technical service bulletins
261 technical service bulletins and manufacturer communications cover the 2020 Jaguar E-Pace.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Exhaust System Oxygen (O2) Sensors
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- After vehicle off, the fan continues to run at high speeds.
- Coolant fan may continue running at high speed after ignition shut-off
- MIL Illuminated.
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air...
- Front Stabilizer Bar Link
- MIL on Instrument cluster.
- Leaking windshield that caused the water ingress on the electrical component.
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
- Front Stabilizer Bar
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the...
- NGI Infotainment Class Action Settlement
- Low engine coolant lamp warning on instrument panel and/or coolant leak.
- Infotainment Master Controller (IMC) Extended Warranty
- Thermostat Housing Engine Coolant Leak
- Low coolant light on or smell of coolant from engine area.
- Front / Rear Door Latch
- The engine cooling pump has a visible coolant leak.
- MIL lamp on the instrument cluster
- Fuel Pump Driver Module Inoperative
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Improvements to SOTA (Software Over The Air) capability.
- A creaking type noise from the roof area is heard while driving.
- Creaking Noise From Glass Roof Panel
- Extended warranty on DMTL Pumps 2020MY to 2021MY.
- Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found...
- Startup battery keeps draining / Vehicle will not start
- Customer reports lack of power and/or check engine light on.
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- The wiper blades streak, smear, judder or squeak during operation
- The sunglass holder won’t open or does not operate correctly
- Battery low warning displayed on instrument cluster and/or no-start.
- Misfire or rough running
- Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
- A customer may report that the front or rear door latch does not operate as expected.
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- Customer reports of 12V battery issues
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine misfire
- Check engine (AMBER) and poor cabin heating
- Malfunction Indicator Lamp
- Mhev DC/DC
- EV Mode not being available when selected by the driver (PHEV Engines)
- Customer reports that low coolant lamp on, coolant leak.
- Mhev DC DC converter squeaking noise from inside the cabin
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- Message center displays ‘Coolant Level Low’ warning message.
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Pivi loss of GPS location and clock time
- High voltage coolant heater internal failure
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Customer reports coolant level low message on dash or a coolant leak.
- Coolant level low warning message
- Driveline Noise or Vibration
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Front Suspension Knocking Noise
- Engine misfire or rough running
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- Thermostat coolant leak
- Thermostat coolant leak
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- Charge warning light on, MIL light
- HVAC taking longer than expected to warm the cabin in cold environments.
- Seat Mounted Seat Switches Not Working
- Navigation voice guidance no longer operational after latest NGI update
- AJ20-P4 engine- Coolant leak from Thermostat
- Voice guidance concerns when using Apple CarPlay.
- IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to...
- Coolant leak from Thermostat
- Seat mounted seat switches – Seats not moving
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- 4X4I screen
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- The wireless phone charger is not working with iPhone 12
- Transmission fluid leaks
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Panoramic roof sun blind inoperable.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input.
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- BECM offline after programming.
- Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s)
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- The vehicle does not Eco Stop.
- Check Engine MIL is illuminated.
- Smart key inoperative
- Driveability flat spots;
- Temperature Displayed Incorrectly
- IMC Update 21A will not install
- There was a flashing D when slowing to a stop.
- There is a noise from the vehicle while driving.
- A customer may report a creaking type noise coming from the roof glass area while driving at low speeds...
- Attachment.
- 'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation
- Imc 20C1
- TCU v19.2
- Pivi IP27.2 (OS 2.0.6)
- Automatic High Beam Disabled
- Navigation Voice Control does not function
- Creak Noise From Glass Roof Panel
- Pivi IP27.1 (OS 2.0.6)
- Check Engine MIL
- Knocking noise from front suspension lower control arms
- Rescinded
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- Variable Camshaft Timing (VCT) Solenoids
- A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine...
- The engine is running rough
- No cabin heating while running in vehicle in EV mode.
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- The engine fan runs excessively.
- Driveability flat spots, MIL illuminated, noise while driving, small reduction in performance
- Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots;...
- Coolant level is over the maximum fill line at PDI.
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- The Check Engine Lamp is illuminated.
- Service replacement engines may require a balance shaft update prior to fitment.
- Customers may report a change of Jaguar Drive Control (JDC) to “Comfort” mode without driver input.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- Temperature displayed incorrectly
- The engine will shut off at a stop and restart immediately by using the start button.
- The Check Engine MIL is on. There is a lack of power from the engine.
- 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue...
- Outer Door Seal Adrift
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have...
- Effective june 10TH 2020
- A customer may report a wind noise or that the door seal is coming loose.
- Service Actions H291 and N451 Temporarily Suspended
- Suspended Campaign H291
- Door Seal Loose / Adrift
- Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator...
- Excessive cooling fan noise and degradation of cooling fan performance
- Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled,...
- Retailers may report the coolant level is over the maximum fill line at PDI.
- After a successful Body Control Module (BCM) update, the module is left with incorrect software and the...
- JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM &...
- • There is a loud noise from the front of the vehicle
- To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving...
- Popping sound or crackling noise from the audio system while in use.
- When attempting to complete the “Replace ECU” application for the Occupant Classification System Module...
- InControl Remote App does not update vehicle location or show correct vehicle status
- A loud noise can be heard coming from the engine compartment
- The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small...
- The Check Engine MIL is on.
- XM radio is inop.
- Customer may report lack of power/reduced performance and induction noise under certain driving conditions
- Pop Noise From Audio Output
- A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel...
- An increased number of Roadside Assist reports received related to coolant level low warning after...
- The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
- Customer complaint in regards to Infotainment system.
- Customer states there is no audio output from the speakers on all sources.
- Customer states the vehicle will not start.
- The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius...
- Engine MIL on
- Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0...
- Customer states the vehicle will not start
- Customer states there is no audio output from the speakers on all sources
- Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
- Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to...
- The Check Engine Light is on.
- The tailgate does not open fully.
- The Ambient Air Temperature (AAT) displayed on the IC is displayed in °C, instead of °F as required.
- A customer may report that the tailgate does not open fully on manually operated tailgate model variants only.
- After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine...
- Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying,...
- TCU_3 Programming failures
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
- InControl Touch Pro
- Mongoose Update.
- Image.
- DVD software update
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