The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing battery failure. The messages "Okay to Drive with Caution - Traction Battery Fault Detected" and "ASPC Not available" were displayed. The contact stated that the main battery was replaced. Additionally, the vehicle was taken to the dealer, where it was repaired under the federal safety agency Campaign Number: 23V369000 (Electrical System); however, the failure increased after the recall repair. The contact stated while driving 25 MPH, the front drive motor failed to shift into gear, causing the vehicle to stall. The message "Gear Box Failure" was displayed. The contact was unable to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the drive motor and pawl actuator harness had failed and needed to be replaced. The parts were replaced. The contact also stated that water had leaked onto the dashboard through the windshield. The dealer replaced the windshield and the head display. The contact stated the brake failure had been recurring intermittently while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.
2019 Jaguar I-Pace: brake failure
6 of the 150 complaints about the 2019 Jaguar I-Pace describe brake failure.
- owner complaints
- 6
- of this car's complaints
- 4%
- typical mileage
- 19,456
- recalls
- 1
What owners say
Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. Complete battery and brake failure, the whole system shut down. No answers from jaguar, just a battery replacement. Again, brakes failed at full speed!
Electrical multi-system failure including braking while vehicle in motion. Brakes failed and steering affected. Entire wiring harness defective on vehicle per manufacturer.
2019 jaguar I-pace EV 400. Consumer writes in regard to brake failure while driving. *as
2195 miles, and only driving it for 60 days. Thankfully I was driving slowly, when the car's brakes stopped working, the car started shuddering violently. When finally was able to stop car, the I-pace would not go into or out of gear, and the emergency parking brake would not release. Incredibly scary. I can only imagine if I had been driving on the highway when the brakes failed.
My 4-month-old car's brakes failed to operate while traveling at 60mph in the fast lane of the freeway. Fortunately I was able to turn on hazard lights and coast across the freeway to the hard shoulder where the car rolled to a stop. The problems began earlier in the day when the car reported "reduced brake pedal feel, ok to drive with caution. Later in the day a message reported "aspc not available." at this point I called the dealership who advised us to bring it in the next day. Some time after this alert we received a series of rapid messages - "traction control offline" "emergency braking assist offline - ok to drive with caution" and several others which I don't recall. The final warning was "gear box fault" - at this point I thought it wise to pull over, but when I tried to use the brakes there was no response at all. Just a grinding, crunching feeling under the brake pedal. I turned on hazard lights and coasted to the right lane through fast-moving traffic, and then onto the hard shoulder. I believe the regenerative braking system was working and this managed to slow the vehicle to a stop. On the hard shoulder I turned the car off and then on again, but the brake pedal still had a grinding, crunching feeling and would not operate. The park/drive/neutral buttons just flashed if you pressed them. I was in the car with two children under 6 and my wife. We were very concerned as there was very little space at the side of the road and no way to get off the freeway. We pressed the car's sos button and the woman advised we call 911 to be rescued by the police. Jaguar roadside assistance sent a tow truck to tow the vehicle to jaguar monterey for repair. A few days later we were told the car's "power distribution box" had failed. The car had no outstanding recalls. When purchased it had the "aspc not available" error and had to go back to dealer for repair.
Service bulletins that may apply
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- EPB (Emergency Park Brake) is applied and will not release
- A customer may report there is a noise at low speeds while braking.
- Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during...
Related recalls
Service brakes
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Risk
- A delay in deceleration, increases the distance needed to stop and the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1‑800‑637‑6837. Jaguar's number for this recall is H213.
Recall number 19V351000 · Recall details
Questions about the 2019 Jaguar I-Pace brake failure
Is brake failure a common problem on the 2019 Jaguar I-Pace?
6 of 150 owner complaints about the 2019 Jaguar I-Pace (4%) mention brake failure.
Is there a recall or service bulletin for this on the 2019 Jaguar I-Pace?
There is 1 recall and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Jaguar I-Pace
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