Update of prior complaints, worsening high voltage battery failure on a vehicle that JLR/the federal safety agency’s VIN lookup NOW show as having NO Open Recalls. Beginning 9/8/26: The "Traction Battery Fault" warning appears on EVERY start-up, without exception. Since then: The vehicle has displayed “High Voltage System Fault Detected,” "Reduced brake feel", and "Restricted performance" warnings accompanied by PHYSICAL symptoms. On multiple occasions A sudden, hard shudder from the undercarriage happened, as if the vehicle had struck an object. After the most recent "High Voltage" trip/shudder, the max state of charge auto-dropped from 80% to 72%. It had previously been limited from 100% to 80% without my consent. HVAC failure: The A/C has NOT worked properly in ~2 years. In humid/rainy FL conditions the windshield cannot be cleared for hours, and I cannot drive safely until it does. Each fault occurrence has been photographed/dated. Safety concerns Reduced braking feel, traction battery, restricted power, high voltage system faults**, and impaired visibility are safety-critical on any vehicle. On an I-PACE they sit alongside a KNOWN thermal runaway fire risk in the high voltage battery that Jaguar and the federal safety agency have cleared from the record. Status JaguarUSA/the federal safety agency’s VIN lookup both show no open recall for this VIN. I have not received any type of, or documentation regarding a completed remedy, and the Jaguar dealer where I bought and serviced the vehicle (Tampa) has closed. Jaguar Orlando refuses to return my calls requesting records or action regarding the safety issue. If any remedy was recorded as "completed", the failures above indicate it was in NO WAY effective. Requests Review this VIN’s recall completion history, including the date, servicing dealer, and repair order for every recall remedy recorded. Evaluate the adequacy of the recall remedy for H536/H514 in light of this report. Have an ODI investigator confirm, in writing, the complaint# & a point of contact.
The worst 2019 Jaguar I-Pace problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical124
- Fuel system24
- Brakes17
- Transmission14
- Engine8
- Driver assistance7
- Steering5
- Acceleration1
- Body1
- Tires1
Specific symptoms reported on the 2019 Jaguar I-Pace
Recalls 8
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V‑633. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V‑633. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H529.
Recall number 24V927000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V‑085 (H471), 23V‑709 (H459), or 23V‑369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.
Recall number 24V633000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V‑369 and will need to have the new remedy completed.
Recall number 24V183000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V‑369. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800‑452‑4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V‑369 and will need to have the new remedy performed.
Recall number 24V085000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
- Risk
- Electrical arcing increases the risk of a fire.
- Remedy
- Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H468.
Recall number 24V086000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V‑369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H459.
Recall number 23V709000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
- Risk
- The high-voltage battery overheating increases the risk of a fire.
- Remedy
- Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H441.
Recall number 23V369000 · Recall details
Service brakes
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Risk
- A delay in deceleration, increases the distance needed to stop and the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1‑800‑637‑6837. Jaguar's number for this recall is H213.
Recall number 19V351000 · Recall details
See all 8 recalls for the 2019 Jaguar I-Pace
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2019 Jaguar I-Pace 360
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- Vehicle unable to move and/or ignition not able to turn on.
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air...
- High Voltage Coolant Heater (HVCH) unit may fail
- Reverse camera grid lines missing after ipmb update
- Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
- Leaking windshield that caused the water ingress on the electrical component.
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
2019 Jaguar I-Pace fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| Electric motor Electric 234 mi range | 4WD | 80 | 72 | 76 MPGe |
What 2019 Jaguar I-Pace owners say
Most recent owner complaints, unedited.
the federal safety agency Vehicle Safety Complaint Update | VIN: [XXX] | 10/7/26 | Owner: [XXX] Over the past three weeks I have experienced continuous traction battery fault warnings on my Jaguar I-Pace. As of approximately one week ago these faults are now accompanied by a "High Voltage System Fault Detected" warning. I had been told by a Jaguar tech that the BECM (Battery Energy Control Module) is supposed to reset and wipe these codes after "4 cycles" of the car turning on and off, so the daily faults have been very concerning. Today the vehicle produced a severe physical shudder and automatically reduced charge capacity from 80% to 72% — a new and concerning development; i'd also like to note that Jaguar's battery warranty explicitly calls a battery defective at 70%. Where some more severe cases were initially reduced to 72% charge by the Jaguar dealerships, my car was set to 80% until today. I have photographed each fault occurrence for documentation. I contacted Jaguar Orlando service to speak with a technician or manager regarding these escalating faults. After a five-minute hold I was informed they have not serviced this vehicle in two years and that someone would call me back. No callback has been received. JLR/Morley's repurchase offer, submitted after years of delay and multiple document requests, does not reflect the recall-driven depreciation this vehicle has suffered. I have not accepted it and they have once again "closed my case" which i hope is NOT being reported to the federal safety agency. I did not "decline", I simply did not accept to play into their coercive tactics. These are not intermittent or minor issues. This vehicle presents an active, documented, and worsening safety risk as it deteriorates on the street due to the harsh Florida climate. I am requesting escalation to an ODI investigator. Contact: [XXX] | [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2019 Jaguar I-PACE that is currently subject to a battery-related safety recall issued by the manufacturer. The defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. Due to this recall, I have been advised that the vehicle is not safe to drive and should not be used. As a result, the vehicle is effectively unusable. This creates a safety concern because the battery defect presents a risk of thermal events, including fire, even when the vehicle is parked. The issue has been acknowledged by Jaguar Land Rover through the official recall. The vehicle has not been repaired because a complete and adequate remedy has not been made available. Jaguar Land Rover has inspected and reviewed the situation and has offered a buyback; however, the proposed resolution would leave me with approximately $10,000 in out-of-pocket financial loss despite the defect being manufacturer-related. There were no prior warning indicators that would have allowed me to prevent this issue. The problem became known upon notification of the recall. This situation has resulted in ongoing financial harm, as I am required to continue making payments on a vehicle that cannot be safely operated due to a manufacturer defect. The defective component (high-voltage battery system) is available for inspection upon request
Jlr will not complete buyback recall at a fair price. Being cheated due to jlr dragging feet. It has been a year since fires and problem identified. No resolution.
See attached document for complaint.
The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected the 12V battery to stabilize the vehicle. Two previous traction-battery-related repair attempts were performed by Jaguar, and a third repair is currently underway. The repeated failure of the high-voltage traction battery system represents a potential fire risk and electrical hazard. I am reporting this incident to ensure the federal safety agency is aware of this high-voltage safety defect.
Jaguar Can’t fix the battery fault issue with this issue. They have taken well over a year and half and nothing has happened in regards To them replacing the battery or repurchasing my vehicle for a reasonable amount
This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. It is no longer a usable vehicle because of this modification.
Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land Rover Ft. Myers (FL), Jaguar Land Rover Naples (FL) Incident Dates: June–September 2025 Complaint Summary: Between June–September 2025 my Jaguar I-PACE experienced warranty and service obstruction tied to the traction battery recall. Jaguar Land Rover Ft. Myers submitted a false warranty claim for traction battery replacement, which was denied by the insurer as excluded. At the same time, the dealer misled the ADA driver/policyholder with a “coolant pump fault” explanation, even though the A/C system was operating normally, which made that failure mechanically impossible. The dealership never provided diagnostic codes from TOPIx/Pathfinder. On [XXX], at ~63,000 miles, the I-PACE was immobilized by a 12V failure. Both Ft. Myers and Naples dealerships refused assistance, leaving an ADA driver stranded. I had to replace the 12V battery myself to restore mobility. This raised a serious safety issue, as an immobilized I-PACE cannot be moved to a safe location in the event of fire. Text messages show direct Jaguar Land Rover Corporate involvement, with Ft. Myers stating: “We started a tech case and they will not proceed until they know if it is a buyback” and “Tech assistance will not give us assistance because of the open recall for buyback.” This demonstrates corporate obstruction of warranty rights. Multiple owners reported traction battery faults from March–June 2025 before signing NDAs tied to buyback settlements. This suggests a wider pattern of recall-related service restrictions. Requested Action: the federal safety agency is requested to investigate Jaguar Land Rover’s handling of the I-PACE traction battery recall, including obstruction of warranty service, denial of diagnostic access, and treatment of disabled/ADA drivers. These issues may affect a large number of recalled vehicles nationwide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The manufacturer/dealer has been unable to remedy the safety recall the federal safety agency Campaign Number: 24V183000. I was notified in April 2024 that the battery would be replaced. I was nottfied in February 2025 that the battery was on order and would be replaced soon. It is now August 2025 and it is still not scheduled for replacement and parts are not available.
Compare the 2019 Jaguar I-Pace
Other model years
Questions about the 2019 Jaguar I-Pace
Is the 2019 Jaguar I-Pace reliable?
Owners have filed 150 complaints about the 2019 Jaguar I-Pace, 30.0 times a typical I-Pace model year. It is one of the years we flag to avoid.
What is the most common problem with the 2019 Jaguar I-Pace?
Electrical system, with 124 complaints, typically around 22,000 miles. Next is fuel system (24).
How many recalls does the 2019 Jaguar I-Pace have?
8 recalls, covering electrical system and service brakes.
Was there a recall on the 2019 Jaguar I-Pace electrical?
Yes, 7 recalls: 24V927000, 24V633000, 24V183000. Check your VIN to see if your car still needs the free repair.
What year does the Jaguar I-Pace have the most electrical problems?
The Jaguar I-Pace model years with the most electrical complaints are 2019 (124 complaints), 2020 (50 complaints) and 2024 (22 complaints).
What gas mileage does the 2019 Jaguar I-Pace get?
The 2019 Jaguar I-Pace is rated at 76 MPGe combined, with up to 234 miles of range.
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