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2019-2024 Jaguar I-Pace recall: traction battery

Jaguar Land Rover North America, LLC reported this safety recall on May 25, 2023. It covers about 6,422 vehicles.

vehicles affected
6,422
reported
May 25, 2023
owners notified
Jul 18, 2023
related complaints
201

Electrical system: propulsion system: traction battery

What is wrong
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H441.

Recall number 23V369000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 201 complaints about electrical problems.

2021 Jaguar I-Pace2022 Jaguar I-Pace2023 Jaguar I-Pace2024 Jaguar I-Pace

Questions about recall 23V369000

Is there a recall on the 2019-2024 Jaguar I-Pace traction battery?

Yes. Recall 23V369000, reported on May 25, 2023, covers about 6,422 vehicles.

What is the fix for recall 23V369000?

Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H441.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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