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2019-2023 Jaguar I-Pace recall: traction battery

Jaguar Land Rover North America, LLC reported this safety recall on October 19, 2023. It covers about 501 vehicles.

vehicles affected
501
reported
Oct 19, 2023
owners notified
Dec 1, 2023
related complaints
179

Electrical system: propulsion system: traction battery

What is wrong
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V‑369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H459.

Recall number 23V709000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 179 complaints about electrical problems.

2020 Jaguar I-Pace2021 Jaguar I-Pace2022 Jaguar I-Pace2023 Jaguar I-Pace

Questions about recall 23V709000

Is there a recall on the 2019-2023 Jaguar I-Pace traction battery?

Yes. Recall 23V709000, reported on October 19, 2023, covers about 501 vehicles.

What is the fix for recall 23V709000?

Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H459.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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