2019 Jaguar Xe technical service bulletins
413 technical service bulletins and manufacturer communications cover the 2019 Jaguar Xe.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- MIL Illuminated.
- MIL on Instrument cluster.
- Leaking windshield that caused the water ingress on the electrical component.
- Powertrain Control Module (PCM) Software Update
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- Fuel vapour purge
- NGI Infotainment Class Action Settlement
- Infotainment Master Controller (IMC) Extended Warranty
- InControl Touch Pro Wired Update
- Malfunction Indicator Lamp (MIL) may illuminate
- Low coolant light on or smell of coolant from engine area.
- Front / Rear Door Latch
- The engine cooling pump has a visible coolant leak.
- MIL lamp on the instrument cluster
- Powertrain Control Module (PCM) Update
- Fuel Pump Driver Module Inoperative
- Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning...
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may...
- Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
- On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may...
- A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4...
- Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a...
- After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- Startup battery keeps draining / Vehicle will not start
- Customer reports lack of power and/or check engine light on.
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- Powertrain module control (PCM) update
- Lack of power, MIL on.
- When connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module...
- Battery low warning displayed on instrument cluster and/or no-start.
- Engine primary belt shredding
- Vehicle Will Not Charge
- Misfire or rough running
- A customer may report that the front or rear door latch does not operate as expected.
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- Customer reports of 12V battery issues
- Misfire on new replacement or reman units – AJ126
- Engine primary belt shredding - P6-3.0L mhev
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- P6 Engine Primary belt shredding
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine misfire
- Oil Leak Transmission Oil Cooler Pipes
- Check engine (AMBER) and poor cabin heating
- Malfunction Indicator Lamp
- Mhev DC/DC
- SOS Limited Availability or SOS Not available warning message displayed
- Customer reports that low coolant lamp on, coolant leak.
- Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Mhev DC DC converter squeaking noise from inside the cabin
- Sos limited availability sos not available
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Pivi loss of GPS location and clock time
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Chassis control module (CHCM) suspension warning on cluster
- Transfer Case Judder with Steering Input Applied
- Vehicle smoking from tailpipe, lack of power and MIL on.
- Driveline Noise or Vibration
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Engine misfire or rough running
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- Thermostat coolant leak
- Thermostat coolant leak
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- 8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination...
- Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
- Seat Mounted Seat Switches Not Working
- Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster...
- Navigation voice guidance no longer operational after latest NGI update
- AJ20-P4 engine- Coolant leak from Thermostat
- Voice guidance concerns when using Apple CarPlay.
- The engine Malfunction Indicator Lamp (MIL) may be illuminated.
- Coolant leak from Thermostat
- Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
- Seat mounted seat switches – Seats not moving
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
- 4X4I screen
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Alternator Belt
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- Washer Fluid Low Message Displayed When Washer Bottle Full
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- Check Engine MIL is illuminated.
- A customer may report a rattle noise coming from the front seat area.
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- Smart key inoperative
- Update Apple Carplay Navigation Voice Guidance Not Heard
- Driveability flat spots;
- IMC Update 21A will not install
- There was a flashing D when slowing to a stop.
- Attachment.
- Imc 20C1
- TCU v19.2
- Pivi IP27.2 (OS 2.0.6)
- Floor Ground Stud Corrosion
- Rattle From Engine Bay
- Pivi IP27.1 (OS 2.0.6)
- Check Engine MIL
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- There is a noise coming from the engine bay.
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- Variable Camshaft Timing (VCT) Solenoids
- A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine...
- There is a wind noise from the A-pillar area or that the windshield finisher is loose.
- There appears to be a piece of trim missing from the luggage compartment or that the luggage compartment...
- An unpleasant odor in the passenger compartment when using the HVAC system that is more noticeable in hot...
- There is a rattle noise coming from the engine bay.
- The engine is running rough
- The engine fan runs excessively.
- Roof Opening Panel Does Not Open Fully
- MIL on the Instrument Cluster
- Driveability flat spots, MIL illuminated, noise while driving, small reduction in performance
- Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots;...
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- The Check Engine Lamp is illuminated.
- Service replacement engines may require a balance shaft update prior to fitment.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- The engine will shut off at a stop and restart immediately by using the start button.
- Re-launched campaigns N451 & H291 AJ20P engine coolant pump operation
- Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine...
- The Check Engine MIL is on. There is a lack of power from the engine.
- The low coolant warning is on in the car
- There is a noise from the engine.
- The Check Engine MIL is on. The engine is shaking.
- 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue...
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
- Excessive engine cooling fan noise
- Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have...
- Effective june 10TH 2020
- There is a noise from the front of the car.
- Service Actions H291 and N451 Temporarily Suspended
- Suspended Campaign H291
- Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator...
- Excessive cooling fan noise and degradation of cooling fan performance
- There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
- Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled,...
- JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
- JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM &...
- • There is a loud noise from the front of the vehicle
- To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving...
- Popping sound or crackling noise from the audio system while in use.
- When attempting to complete the “Replace ECU” application for the Occupant Classification System Module...
- InControl Remote App does not update vehicle location or show correct vehicle status
- A loud noise can be heard coming from the engine compartment
- The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small...
- There is a leak from the vehicle.
- There is a noise from the engine
- The Check Engine MIL is on.
- XM radio is inop.
- Customer may report lack of power/reduced performance and induction noise under certain driving conditions
- Pop Noise From Audio Output
- A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel...
- A potential issue has been identified on certain Jaguar vehicles within the lasted Affected Vehicle Range...
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
- There are multiple issues in regards to the manufacturing process of the Image Processing Module A from...
- Customer may state there is a pop noise or crackle when playing the audio.
- Customer may state there is no audio present or volume control.
- Customer states not able to start vehicle after state inspection test is performed.
- Customer is able to unlock and lock the vehicle but not able to start vehicle
- SOTA download does not complete first time through
- Quiescent battery drain due to TCU module.
- Voice control is not able to locate destination entry.
- Web Browser functionality is not available.
- Customer reports that the vehicle will not start or has a low battery warning on the cluster.
- Customer complaint in regards to Infotainment system.
- Customer states there is no audio output from the speakers on all sources.
- Customer states the vehicle will not start.
- Engine MIL on
- Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0...
- The Check Engine MIL is on There is a noise from the engine
- Intermittent Bluetooth connection on Android equipped device with software 9.0
- Customer states the vehicle will not start
- Customer states there is no audio output from the speakers on all sources
- Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps...
- An oil leak from underneath the vehicle may be evident
- EPB (Emergency Park Brake) is applied and will not release
- Customer experiences, ‘Low battery message’ on the instrument panel, and is unable to start the vehicle.
- Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android...
- Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to...
- The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear
- Customers may report that no audio can be heard in the vehicle
- No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine
- Check Engine Light illuminated, Restricted Performance Message on IPC
- The engine fan is making a lot of noise
- Automatic Emergency Braking not available
- TCU_3 Programming failures
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
- The tire valve stem is broken or cracked.
- Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying,...
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
- The Check Engine Lamp is on.
- Automatic Emergency Braking not available
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
- InControl Touch Pro
- A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status...
- Inconsistent Bluetooth connectivity for Android based operating systems following an Android software...
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
- The check engine lamp is illuminated
- Automatic Emergency Braking not available
- TCU_3 programming failures
- Not able to hear incoming calls with iPhone at 12.2 software.
- Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall...
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the...
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®,...
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected...
- Automatic Emergency Braking Not Available in Instrument Pack
- The yellow reflector in the headlamp assembly is delaminating
- PCV DiaphramTorn
- Variations of P0087 for the fuel rail pressure sensor are stored in the PCM
- The Check Engine Lamp is on and the vehicle is running rough.
- Poor quality from Voice Control
- Customer reports "Traction Reduced
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Malfunction Indicator Lamp (MIL) illuminated
- Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the...
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®...
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- The keyless entry system lock function may not operate or operates intermittently.
- InControl features not functioning in the vehicle due to mobile data connectivity concerns
- Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery
- Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature...
- InControl Touch Pro Inoperative
- Customers may report the removable recovery panel is loose incorrectly aligned.
- Seat height operates in increments and seat memory function will not work after replacement of seat height...
- Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
- A customer may report a squeal noise coming from front brakes during brake application
- U1000-00 present in BCM. One or more BCM outputs not functioning
- Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have...
- A whine noise from the engine may be evident.
- The Check Engine Lamp is illuminated
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning...
- Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch...
- Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote...
- Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment...
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- Excessive vibration of vehicle when stationary at idle.
- Customer reports "Traction Reduced
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift...
- When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not...
- A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster...
- X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language...
- Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected...
- Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
- The message "Radar Sensor Blocked" appears in instrument pack display
- Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on...
- The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also...
- The reissue replaces all previous version
- Issue: Wheel stud failures (fractures).
- Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan
- The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon...
- Issue: Customers may report a flat battery or ?Low Battery
- Front / Rear Lamp Condensation
- Rain Sensor Operation Disabled in CCF File
- Mongoose Update.
- Image.
- DVD software update
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