Jaguar XF fire or smoke problems

Filed Aug 15, 2019 · 40,000 miles · CA · fire

Tl* the contact called on behalf of a client who owned a 2014 jaguar xf. The contact stated that while stopped at a red light, the vehicle caught on fire as the driver was still in the vehicle. The fire department was at the scene and most likely extinguished the fire but that information was uncertain. The driver was pulled out of the vehicle by bystanders and taken to the hospital. The driver remained at the hospital where it was confirmed that they sustained 30% of bodily burns and passed away the following day. The police department was present but it was unknown if a report was filed. The vehicle was taken via flatbed to an independent facility. The dealer and the manufacturer were not notified of the failure. The vehicle was destroyed. An inspector was to inspect the vehicle on august 23, 2019 to determine the origin of the fire. The approximate failure mileage was 40,000.

Filed Jan 18, 2019 · Electrical, Fuel system · 23,000 miles · AL · fire

Unexplained fire: vehicle was being driven to work. Upon pulling in to the parking lot, driver notices burning smell. Driver parks, bystander approaches driver to alert that the vehicle is on fire. Driver exits vehicle and notices a fire under the passenger side of the vehicle, approximately 1.5ft in diameter. Liquid is spilling onto the ground and catching on fire. Driver proceeds to work security desk to call fire department. Car is now enveloped in flames (~15ft). Fire spreads to vehicle in front of the jaguar. Fire causes damage to a total of 4 vehicles and the asphalt. Fire department extinguishes the fire and vehicle is towed. The jaguar was deemed a total loss. The jaguar had been driven approximately 200 miles since takata airbag replacement.

Filed Jan 9, 2019 · Fuel system · 80,000 miles · VA · fire

I believe jaguar should recall the fuel rail because the aluminum fuel rails corrode from the inside out from using certain ethanol fuels with low water content, which cause a pinhole that sprayed raw gasoline onto a hot engine which cause a fire. Those aluminum fuel rails were need to be replaced with stainless steel rails. My car was almost caught on fire due to a pinhole fuel leak which developed. And this occurred while stationary and moving the smell was so strong I had to drive with the windows down. And to make matters worst the fuel rail is no longer available through jaguar the part is obsolete so how can we have are car repaired if jaguar doesn't even carry the part ???

Filed Oct 3, 2018 · Acceleration, Body · 36,000 miles · AL · fire

I was driving down the highway and noticed my car did not want to pull when I sped up. A few more miles down the road I noticed smoke coming from my tail pipe and the my air vents. So I pulled over, got out, and walked around to the front of the car and noticed what looked like oil on the side of my car. By this time fire started coming from under the hood. Within minutes my car was blazing and a total loss. What happened to my car? That's what I really want to know. How does a 2015 jaguar with only 36,000 catch and fire and burn up.

Filed Jul 19, 2018 · Fuel system · 75,000 miles · PA · fire

On july 20, 2017, at approximately 6:30 am, I was driving my 2011 jaguar xf in the far right lane enroute to the philadelphia international airport for a flight to attend my youngest sister's funeral. I was traumatized by the sudden massive fireball and car fire, and the possibility of missing my early morning flight. The fire started while I drove down I-95 south in philadelphia, pa. It was a motorist that pointed to me and at my vehicle that a problem had occurred. I could not determine what the problem was but I knew the performance of my vehicle was very poor. Another indicator of something being terribly wrong is that I could see blue smoke coming from the hood of my car. I exited the freeway immediately and stopped the car on enterprise avenue. After raising the hood, suddenly and without notice, I could smell and see gasoline leaking from the left side of my engine. It did not take long for the vehicle to become engulfed in fireball flames from gasoline leaks. I did nothing to cause this vehicle fire. At all times, I maintained proper speed limits and I always continued proper maintenance records on my vehicle.

Filed Jul 9, 2018 · Engine · 102,000 miles · CT · fire

Tl* the contact owns a 2011 jaguar xf. While driving 60 MPH, a loud abnormal noise was heard. The contact stated that the steering wheel seized as the vehicle decelerated, but kept operating. The contact turned off the vehicle, opened the door, and noticed flames underneath the driver side door. There were no injuries sustained. The fire department was notified and extinguished the fire. The vehicle was towed to a tow lot. The contact called land rover monmouth (807 nj-35, ocean township, nj 07712, (732) 869-2500), but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000. *tt consumer stated car caught fire while he was driving on 6/18/18; in the passing the vehicle ceased to operate as described on previous page. When I opened the drivers side door there were flames coming from under the car passing up the open door. Updated 10/9/18

Filed Nov 8, 2017 · Brakes · 45,369 miles · MD

Upon starting the car after a brief stop with no prior indication of brake irregularities, the brake pedal went to the floor. The car was stationary at the time; the brake pedal must be depressed in order to start the car. There was an accompanying burning smell at this time, probably attributable to brake fluid being sprayed onto hot engine/exhaust components. There was no useful partial brake action at this time. The car was towed to jag dealer. No fluid in reservoir, left front brake hose had lost integrity. Dealer replaced brake hose, filled and bled system. Dealer provided failed hose to owner for examination. After pressurizing the hose with very low pressure air it was evident that there was a complete failure of the swage connection of the hose at the caliper end fitting. The hose has been displaced from the fitting, and air can be made to escape from the fitting/hose connection simply by blowing into the other end of the hose. Photos attached.

Filed Jul 21, 2017 · Electrical · 95,000 miles · PA · fire

Tl* the contact owned a 2011 jaguar xf. While the vehicle was operated, the contact was alerted by another motorist that smoke was coming from the vehicle. The contact pulled the vehicle over to the side of the road and various warning indicators illuminated. After the contact exited the vehicle, it became engulfed in flames. A police report was filed. The fire department was contacted and extinguished the flames. The vehicle was towed to a salvage yard and deemed destroyed. The dealer and manufacturer were not contacted. There were no injuries. The failure mileage was approximately 95,000.

Filed Feb 26, 2015 · Engine · 40,000 miles · GA

While driving the engine light came on and white smoke came out from under the hood of the vehicle. The smell of engine coolant was inside the vehicle. The vehicle was brought to the dealership where they diagnosed a water pump failure. From information we gathered, this is a common issue for this vehicle which the manufacturer is aware and has done may replacements with a redesigned part. The poor design and quality of this part causes catastrophic engine failure. While jaguar north america has released several technical service bulletins of this issue, they have failed to address the issue on all affected vehicles. Date: 06-01-2013 tsb#tt002-13 keeping the cooling system free of debris and corrosion to prevent premature water pump failure date: dec 2012 tsb#jtb00278 cooling system - water pump leak http://www.cbc.ca/news/canada/bmw-s-mini-coopers-labelled-junk-as-owner-hit-with-10k-engine-repairs-1.2948855

Filed Sep 21, 2014 · Electrical, Fuel system · 17,000 miles · CA · fire · 1 injury

I purchased the 2009 jaguar xf supercharge and I had multiple stalls in this vehicle , where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though I had the recurring issue with this car. I finally took a video and gave it to the jaguar shop in walnut creek (european jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on may 3, 2011, I was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am , they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a.m. On may 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).