My wife parked the car in the garage and we noticed a puddle of gas below the car. After determining that we had a real issue we had it towed to an independent service provider. After inspection by the mechanic he noted that the plastic retainer clip on the fuel pump flange (Jaguar Part C2P24406) was broken allowing the fuel line to come out of the fuel pump/filter flange (see photo) and just pumped gas onto the cars undercarriage and ground. Luckily, this must have happened right before she came home. In the initial diagnosis of the problem by me I ended up starting the car in the garage and it just pumped about a gallon of gas onto the garage floor. By the way, just opening the driver's door activates the fuel pump -- so without even starting the car it would pump gas onto the car/garage floor. I was extremely worried that there would be a fire or explosion (possibly by the hot water heater in the garage igniting the fumes). After the mechanic informed me of the problem, I searched and noted that the 2010/11 Jaguar XF had a very similar (if not exact) problem and was recalled for this issue. There were no indicator lights/warnings of this problem occurring. I did not file an insurance claim or have anyone else look at the problem. I initially called the local Tucson Jaguar dealer to have it service there (that would be my preference), but the dealer informed me that it would be a month before they could even look at. Thus, I had it towed to a independent service provider. I feel this was a very dangerous failure -- gas pouring out onto the car and ground near the exhaust -- and that we were very lucky to avoid a catastrophic fire or explosion. I feel the issue is the same or related to the 2010/11 recall of the Jaguar XF. I have attached pictures of the defective fuel pump flange taken off my car and a picture of what it should look like. I also added the mechanics invoice for the repair work.
The worst 2015 Jaguar XK problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
- Fuel system1
Recalls 2
Exterior lighting
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2012-2015 Jaguar XK vehicles manufactured March 4, 2011, to March 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began March 5, 2015. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J049.
Recall number 15V038000 · Recall details
Equipment: other: labels
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 XK (XKR and XKR-S) vehicles manufactured August 24, 2012, to June 10, 2014, and equipped with a 5.0L engine. The tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. Thus, these vehicles do not comply with the requirements of the Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
- Risk
- If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. The recall began on August 29, 2014. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J041.
Recall number 14V389000 · Recall details
Technical service bulletins for the 2015 Jaguar XK 182
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Attachment.
- InControl Touch Pro phase 4 customer letter
- SIM card activation issues
- 18C
- A customer may report "Hood Open" message displays on IP with hood closed.
- Issue: Customer may report door lock cylinder cover missing or has become adrift.
- Jaguar Land Rover Shop Foreman Conference Call
- Presentation from Dealer Shop Foreman Conference Call
- Issue: Submitting a Brake Noise EPQR
- Situation: A 'humming' noise may be evident from the engine when the engine is idling.
What 2015 Jaguar XK owners say
Most recent owner complaints, unedited.
When passenger is seated in passenger seat, the 'passenger airbag off" light sporatically illuminates. This means that the passenger is not protected by airbags if a collision occurs. It does not seem to matter if the vehicle is stationary or not. This malfunction has been verified by jaguar dealer.
Compare the 2015 Jaguar XK
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Questions about the 2015 Jaguar XK
Is the 2015 Jaguar XK reliable?
Owners have filed 2 complaints about the 2015 Jaguar XK, fewer than a typical XK model year.
What is the most common problem with the 2015 Jaguar XK?
Airbags, with 1 complaint. Next is fuel system (1).
How many recalls does the 2015 Jaguar XK have?
2 recalls, covering exterior lighting and equipment.
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