This 23m model includes a murphy bed which folds up into the wall. As my wife, [xxx] was tucking in the bottom sheet in at the head end of the bed it folded up into the wall trapping her inside. If I had not been there to extract her, she might have died, trapped. I have spoken with [xxx] at jayco (1‑800‑945‑4787). He said there is a tech bulletin out on this problem and to take it to the nearest jayco or starcraft dealer to have it repaired. The closest jayco dealer refuses to perform the work because the trailer was not purchased there. Now jayco wants me to drive hundreds of miles to another dealer that I find who will do the work. I hope the us government will issue a recall so that jayco will be forced to provide better service to the victims of this model. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The worst 2013 Jayco Jay Feather Ultra Lite problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Locks1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Locks1
Recalls 1
Equipment
- What is wrong
- Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
- Risk
- If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- Remedy
- Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1‑800‑283‑8267 for more information.
Recall number 13V168000 · Recall details
Technical service bulletins for the 2013 Jayco Jay Feather Ultra Lite 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2013 Jayco Jay Feather Ultra Lite owners say
Most recent owner complaints, unedited.
We received a recall notice from fastec industrial on the locks for our camping trailer. We applied for replacement parts as instructed in the notice. 90 days later we haven't received the replacement or any further communication after repeated attempts.
Compare the 2013 Jayco Jay Feather Ultra Lite
Other model years
20122013
Questions about the 2013 Jayco Jay Feather Ultra Lite
Is the 2013 Jayco Jay Feather Ultra Lite reliable?
Owners have filed 2 complaints about the 2013 Jayco Jay Feather Ultra Lite, close to a typical Jay Feather Ultra Lite model year.
What is the most common problem with the 2013 Jayco Jay Feather Ultra Lite?
Doors, latches and locks, with 1 complaint.
How many recalls does the 2013 Jayco Jay Feather Ultra Lite have?
1 recall, covering equipment.
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