It appears that the propane furnace broke loose from the vehicle frame and fell into the frame area of the RV. This was used for less than an hour where the vented heat started to burn the RV. I noticed afterwards when I went to check on something else the damage. I feel pretty confident that had I not turned it off, it would have resulted in possible fatalities, since the furnace was just underneath the bed slide. As you can see from the pictures the furnace broke loose from the frame and was no longer attached directly on either the sides or top. Additionally, there is a crack in the hard plastic case that contains the furnace, possibly where it is attached to frame as well. I have included pictures and have an appointment with a Jayco repair facility. I did speak with the Jayco manufacturing representative in Middlebury, IN. After reviewing my pictures and consultation with his bosses the gentlemen I spoke with told me not to bring it to them, that a Jayco repair facility near me will fix it, it is a warranty item. They also assigned me a case number: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2023 Jayco Seneca problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Fuel system1
Recalls 3
Equipment: other: labels
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
- Remedy
- Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903583.
Recall number 23V102000 · Recall details
Visibility: windshield wiper/washer: linkages
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
- Risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 22V931000 · Recall details
Tires: valve
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
- Risk
- Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- Remedy
- Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is FL912 21V‑921.
Recall number 22V121000 · Recall details
Technical service bulletins for the 2023 Jayco Seneca 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Chassis Advisory Notice (CAN) Ford Recall 26S23_25V204-Windshield Wipers May Fail
- SRP (Standard Repair Procedure) Repair Instruction on how to add support to water heater.
- Standard Repair Procedure (SRP) SLIDEOUT ROLLER REPAIR INSTRUCTIONS.
- Standard repair procedure (SRP)
- Jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
What 2023 Jayco Seneca owners say
Most recent owner complaints, unedited.
Improper mounting of the Dometic Water Heater by Jayco caused compartment failure. Jayco did not install supports under the 10-gallon water heater tank as required by Dometic (see installation instructions attached). Road bumps and vibrations caused the moment arm of the unsupported tank to tear the sheet metal water heater mounting frame fastened to the RV outer wall thereby causing a safety issue. The water heater compartment failed thereby tilting back behind the wall of the RV. When tilted back, the unit exhaust can enter the living quarters. When tilted back, the LP gas line is exposed to failure; the water line can break and there could be electrical implications. Other RV owners have described the same issue (see Inf from Amazon Review attached). Jayco customer service states they will do nothing unless directed by the federal safety agency via a recall. They will not allow me to escalate the issue to Jayco management. I have an extended warranty and comprehensive insurance. Claims were discussed with both companies including photos but they reject this as a claim stating that a compartment failure is not covered even with safety concerns.
Compare the 2023 Jayco Seneca
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Questions about the 2023 Jayco Seneca
Is the 2023 Jayco Seneca reliable?
Owners have filed 2 complaints about the 2023 Jayco Seneca, fewer than a typical Seneca model year.
What is the most common problem with the 2023 Jayco Seneca?
Fuel and propulsion system, with 1 complaint.
How many recalls does the 2023 Jayco Seneca have?
3 recalls, covering equipment, visibility and tires.
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