Jayco shipped early model year white hawk travel trailers with 2 3/8" axles (42" wide stance axle spacing). During turning the wide stance axles are bending causing damage to axle, bearing assembly, and tires, because the axles can't hold up to the weight . Tires are getting excessive inside wear on the inside tread, axles are bending, and if not caught in time catching fire. See forum: http://www.jaycoowners.com/forums/showthread.php?t=15137 regarding other consumers with same issue. Jayco is aware of this issue and so is dexter axle. Dexter axle is providing full replacement of axles to a upgraded 3" axle size to prevent damage mentioned above, if the consumer is proactive and contacts jayco and / or dexter axle. Jayco, at this time, refuses to notify customers of this issue or issue a recall. Being a career fire fighter, I feel jayco is not only putting there consumers in harms way, but the rest of us on the road.
The worst 2013 Jayco White Hawk problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
- Wheels1
Recalls 2
Equipment
- What is wrong
- Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1‑800‑283‑8267, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V746000 · Recall details
Equipment
- What is wrong
- Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
- Risk
- If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- Remedy
- Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1‑800‑283‑8267 for more information.
Recall number 13V168000 · Recall details
Technical service bulletins for the 2013 Jayco White Hawk 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2013 Jayco White Hawk owners say
Most recent owner complaints, unedited.
Compare the 2013 Jayco White Hawk
Other model years
Questions about the 2013 Jayco White Hawk
Is the 2013 Jayco White Hawk reliable?
Owners have filed 1 complaint about the 2013 Jayco White Hawk, close to a typical White Hawk model year.
What is the most common problem with the 2013 Jayco White Hawk?
Suspension, with 1 complaint. Next is wheels (1).
How many recalls does the 2013 Jayco White Hawk have?
2 recalls, covering equipment.
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