There was a problem with the brakes, a noise in the motor, and the differential was leaking.*dt
2000 Jeep Cherokee transmission complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
The vehicle was park but runnning, without prior warning the vehicle jumped out of gear and went into the river. The dealership is aware of the problem. Nlm
I angle parked my jeep in a bank parking lot. After parking, the transmission remained in drive with the motor running. I sat in my jeep for a minute or two, assembling the paperwork I'd need in the bank. I then turned the ignition switch to the lock position, which turned off the motor (but, unfortunately, the transmission remained in drive). I then pulled my jeep key out of the ignition, got out of the jeep and walked about 75 - 100 feet to the entry stairs leading to the bank. At that moment, a lady yelled to me. My jeep was slowly rolling backwards and it stopped after it hit a building about 70 feet away, striking the building at an approximate 60 degree angle. Due to the manufacturing defect, my jeep sustained body damage in the amount of $260.42 for which I have an estimate. Had the defect not existed, there would have been no accident because I would not have been able to turn the ignition switch to lock without first placing the transmission in park. Daimlerchrysler motors corporation repaired the manufacturing defect but refuses to take any responsibility for body damage to my jeep. Can you help? Will you help? Your help to resolve this ridiculous issue would be greatly appreciated. Daimlerchrysler's reference number for my claim is 9908985. I have telephoned them two or three times and written two letters to their auburn hills, mi offices and they have written three letters to me but refuse to pay the $260.42.
Vehicle rolled in reverse while it was put in park, and ignition was turned on. Vehicle hit another vehicle before coming to a stop. Dealer has not seen vehicle.
While insured was traveling north on central started to see smoke and pulled over, vehicle caught on fire, insured stated that fire originated within the engine compartment from the ignition of transmission fluid which expelled from the transmission cooler hose onto hot surfaces of the exhaust system. Claim number 13-7494-462.
Consumer used vehicle for delivering mail. She pulled up and there was a mailbox next to her. She got out of vehicle with vehicle being turned off in park position. She went to retrieve a post card and when she looked up door was open, and vehicle was going backwards and it hit mail box. Consumer jumped into vehicle and turned it on to stop it. $2300.00 worth of damage. Dealership will hear about it.*ak consumer stated she jumped into the vehicle, slammed on brakes and turned the keys to unlock steering wheel and put vehicle back into parl.
Engine blewout while driving at highway speed of 65-70 MPH. Dealer notified. *akvehicle jerks while in motion at hywy speeds. The compressor clutch was defective and was replaced. The brakes pulsate when applied. The front rotors was turned. Brakes shudder when braking from highway speeds. The rotors were found to be warped. The engine overheats. The cooling system was found to be under high pressure. The cylinder heads were removed because they were warped. The engine was replaced due to warpage. A bump is felt when coming to a stop. The rear driveshaft was replaced with revised parts per technical service bulletin. The rear end noise is still apparent. A new shaft and yoke were installed. The transmission shofts hard on acceleration in low gears. The transmission control module was reprogrammed. Acceleration is still jerky while in motion and the turn signals and headlights go on and off at random. Consumer asks for reimbursment of monies paid and to have vehicle traded for one that can be trusted.
While driving, consumer could see smoke, after pulling over consumer could see there was a fire in the engine compartment, fire originated within the engine compartment from the ignition of transmission fluid expelled from the transmission cooler hose onto hot surfaces of the exhaust system, claim 13-7494-462.
When vehicle is in reverse it will intermittently shift forward, cause unknown. Please give any further details.
Transmission grinds when shifting, growls when clutch not depressed, pops out of gear, at highway speeds when raining pass. Side leaks onto feet and soaking carpet, all complaints made to dealer and can either find no problem or says that the noises are normal, and refuses to do anymore with vehicle.
Vehicle was parked, engine running, emergency brake not applied vehicle suddenly went backward, across the street, hit a house, and damage to vehicle was $ 500, house $ 3000.*ak
When vehicle is in reverse it will at times move forward, cause unknown. Please give any further details.
Jumped out of park while in idle. Taking off backwards at high speed .
My wife parked our 2000 jeep grand cherokee in our driveway on 6-29-01 after arriving from a short trip to the stores with my two kids and mother-in-law. My wife stopped the car about 1-2 ft in front of the garage door, placed the car in "park" and removed her foot from the brake. The car then accelerated unexpectedly and catapulted them through our garage door and into our other parked car which was inside our one-car garage. My wife had complained about 1 1/2 months earlier about the jeep surging forward after it being placed in "park" and the foot being removed from the brake. I shrugged it off believing that maybe my wife had her foot on the accelerator and the car in "drive". I should have believed her then because after this accident I'm convinced it wasn't my wife's fault. The jeep is not safe! My wife is a mature, responsible and healty 38 year old dentist who has never been in an accident during her 20+ years of driving. Please take a serious look at this complaint since the dealer denies any problems with the car and only wants to fix it and give it back to us. We do not want the car back, even after allstate pays for the repairs nor do we think the dealer should be able to sell the car to another unsuspecting buyer. Please advice. Thank you.
In summer of 2000 driveshaft at rear universal joint snapped in-two. Again, in spring of this year same problem occurred. Both events replaced at dealer' s facility. Initial failure was a warranteed event second was at my cost. Today (6/11/01) the rear differential 'pinion' was found to be faulty. I truly think there is a metallurgical problem her. Dealer personnel are unable to provide causal information. So far no injuries or accidents resulting from these problems but clearly this is indicative of metallurgical failures.
When car is in drive and coming to a stop consumer hears a rattle. When in park, can't hear anything.*ak the noise was coming from muffler area and the dealer changed the muffler as a possible cause, but the problem still not solved. * yh
When consumer will turn vehicle on there was hesitation. Also, vehicle was hard to put in gear. She contacted jeep, and vehicle needed transmission. Dealership will replaced transmission on the warranty.
While driving vehicle swayed over to the side which could cause a loss of vehicle control. Location of the rear axle is a 13 1/2 inch different from the rest of the vehicle. Please provide further information.
Since the first day of ownership of new jeep cherokee 10/3/1999, there has been a grinding sound coming from the 4-wheel drive transfer case. Selling dealer replaced transfer case lubricant. Mechanic said chrysler used "substandard" lubricant. Grinding continued. Repeated attempts for selling dealer (begnal motors) to fix were not successful. Differential replaced at 9585 miles by sawyer motors in saugerties new york. Metal shavings found in transfer case. Warping in gear bolt holes. Dealer said transfer case should be "pristine" at 9,000 miles. Grinding returned at 13,000. Worse on deceleration and during rain. Jeep zone rep. Says chrysler is aware of the problem. Doesn't know how to fix it. Even said problem is "normal". This exact problem reported several times by ntsha in 1999 model. On 6/19/2000 chrysler rep. Wants to replace entire transfer case. Value of vehicle has been reduced. Will lose 5,000 if I sell now. Unsure of safety issues. Chrysler customer support is shameful. They have lost records of my calls. However, chrysler rep explained if 4-wheel drive lever is placed in the wrong position, damage can occur. Sawyer motors owner bob siracasano says he drove another 2000 model that didn't make the sound. Zone rep. Peter hewitt says he cannot guarantee that once the transfer case is replaced, the sound will not go away. This unacceptable. This is a defect. Do you agree? I have had a loaner car for 21 days. I spent $24,000 and now know chrysler has a trackrecord of using poor quality parts, bad customer support and uncooperative dealerships. Consumers need the federal safety agency to stand up for us! Please investigate. Thank you.
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