The fuel tank has an abnormal amount of seepage. When filling with 87 octane gasoline, intermittently shortly after filling, the cars engine will completely stall while in motion. Also afterwards it may have trouble starting or be unable to start at all until waiting many minutes.
2014 Jeep Cherokee fuel system complaints
Page 3 of 8: complaints 41 to 70 of 200, newest first, as owners wrote them.
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle would intermittently stall after refueling with the "shift vehicle into neutral" warning message displayed on the instrument panel. The contact took the vehicle to an independent mechanic who discovered that raw fuel would enter the charcoal canister due to a defective liquid air separator located on top of the fuel tank. The contact was also informed that the separator could not be replaced separately, and the entire fuel tank would need to be replaced. The manufacturer had been notified of the failure on two occasions and a complaint was filed. The vehicle had yet to be repaired. The failure mileage was approximately 96,000.
This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts “puttering” and stalls. A message states something like “put car in park and restart”. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls…multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing “Star Case” with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump “O” ring, and the Evaporative Charcoal canister totaling about $1400. If you google “jeep S1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.
I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. I took it to a Jeep dealership service center and diagnose and needed a 2 speed transfer case unit. It was replaced costing a little under $3000. The problem was not fixed and garage said it was misdiagnosed and still doesn’t know what’s wrong. Now the vehicle stalls while I’m driving and will not start immediately. I’m afraid this is going to cause an accident! Also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. This is very scary!
After filling the vehicle up with fuel there is a good chance the you will experience shutter, stalling or even have engine failure. This has happen in the filling station parking lot and in main traffic. Luckily I live in a small city and have been able to move to safety when it has happened..
Gas cap warning light. The night it appeared, got gas filled up the car gas tank. Put cap back on tank , pulled out drove approx. 1/4 mile car completely shut down at a red light and has several times. I ask dealership about it. They cleared code. Said I could buy a new cap I did. Did not help. Have it at mechanics today for testing. He thought there was a recall for this problem but I did not find one.
2014 Cherokee Limited with a 2.4L I am the original owner, and have had all services done. Car is in good shape. This is now a persistent problem each time I refuel. Within a few minutes or miles, the car engine will stall, tell me that I have to put the car in Park to restart. This is extremely dangerous and has happened to me in the middle of intersections or driving down a street. I fill the tank, I don't overfill it. When the pump clicks off, I am done and don't add more. Then I drive off and for about 5-10 minutes, I am at risk of the car stalling. I have had it happen while driving, and more often when I stop at a light. It will restart. But this happens ONLY after I refill the tank.
3/1/2021: Rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630. Idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling. I decided to drive home and thought it may be a little water in the gas from filling up that morning on MacDill. Ran rough on the way out of MacDill. At the home depot traffic light, the transmission would not engage and I had to switch to park and back into drive. Once onto Gandy Blvd the temperature started to overheat. I turned on the heater to act as a second radiator and decided to shoot for Jeep dealer in St. Pete. I made it there and caught a ride home with Wife's sister. Dealer drove Jeep on Tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since St. Pete Jeep couldn't find any faults. I had Wife take me to pick it up. On ride home got up to 207. No rough idle. ***Rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** Jun 29, 2021: Got gas again at MacDill Monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before I got to Jeep. Started up again when I got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Display showed to place in park to select drive. Had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and I proceeded through light. Occasionally Ran rough all the way home for the 43 miles and 1 hour drive. This time there was no significant overheating. Just went up to low 200s. Decided to submit a the federal safety agency complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. Dangerous
The contact owns a 2014 Jeep Cherokee. The contact stated that after filling the fuel tank, the vehicle would stall. The vehicle was restarted, and functionality returned. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repair. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.
Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "Transmission Service Needed" message appeared, and D (Drive) on gearshift and on dashboard started blinking. Check Engine light was, (and remains) on. Car quit 3rd time, same "Transmission Service Needed" message appeared. When I got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.
Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic
Filled up gas tank and while driving vehicle kept trying to stall.
After hitting 50k miles on my vehicle I noticed following fueling it will begin to shudder and RPM's will go out of wack. Then RPM drops and car will give notice "shift to p then desired gear" message. Other lights will lite up and battery lite stays lit when this message is given. (I have a new battery so it can not be due to a bad one.) the car will then stall and stop. This has happened both when stopped at intersections and while in motion and driving especially at lower speeds. Is a hazard as happens quickly and no warning so can not pull over. Have to put car in park and restart. This will continue to happen until tank is down to about 3/4 full. I do not over fill the tank. Had taken to dealership and they said they could not detect any problems. No messages were given to them during the check. This is very frustrating and a hazard on the road when you have cars behind you that have to stop suddenly. I am afraid to drive my car after filling up with gas for fear it will stop in the middle of the road and I will be injured in a rear end collision if car behind me is not paying attention. This has been happening for many months now. Every time I fill my vehicle up with gas and I do not overfill. I stop at the first "click" when pumping. It appears that there are several similar complaints on your website with the exact same problem. This should make for an easy recall to repair this problem before it becomes more serious than it is right now with someone really getting injured or worse! I should not have to be fearful of my own vehicle.
The ptu case is faulty leaving my 4wd unavailable.
I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". After performing that and when I went back to d all power went away and car started rolling backwards (there was a little slope). So I went to park again and tried it once more, power came for 3 seconds and went out again.
Check engine light gave a code p0520 so an oil pressure switch was installed and a front crank seal so that was replaced at vehicle mileage 51,722. 2014 trailhawk still leaking oil so oil pan gasket repaired. Still leaking oil so different mechanic ordered an oil filter housin component to fix. He said many oil filter housings in jeep cherokees have had these replaced!! Smelled oil while driving and saw oil drops on garage floor. These oil filter housings should be recalled and I should be reimbursed. I've spent over $1500 to fix an oil leak because mechanics misdiagnosed. Dealership mechanics should be aware of these inferior parts!
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
Vehicle was taken into shop for a repair. I was informed by the shop the gas tank is leaking into the engine and causing the poor performance.
When refueling, the gas pump shuts off after .2 to .3 gallons repeatedly.
Upon fueling the vehicle, the vehicle operates as it is intended to for a brief moment, until idling on the roads. The vehicle will suddenly drop in rpms, and if it gets far enough, the vehicle stalls, directs me to shift to park, and press the start button. In some cases, the vehicle will start right back up, but with some trouble, or not at all. Vehicle becomes a metallic vegetable and starts emitting a rich smell of petrol. This issue does not occur when constantly driving at higher speeds or after the vehicle has driven 50 miles after fueling.
After filling up the gas tank, vehicle will buck and stall while driving causing a significant hazard to the occupants. This occurs every time we fill up the tank. We stop filling after the first click so we do not over fill the vehicle. After reading, this appears to be a common issue.
In october of 2020 while driving on the highway my jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good, just loose connections. . No other codes were present. They also stated that they found loose grohnd cables to the chassis and PCM, both were tightened. On 11/18/2020 after filling my gas tank, I turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.
On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since I've owned the vehicle . Beginning in august of 2020 I noticed on multiple occasions that when I went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and I would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and I am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
After filling up my car everytime it shuts off in the middle of the road and switches to neutral. Rpm shoots up randomly and shuts off
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. The driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. The vehicle was restarted and driven to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. The fuel pump and canister were replaced. The contact stated that the fuel pump and canister were replaced by the previous owner in 2019. The contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. The contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. The contact stated that the fuel tank needed to be at a half or tank to prevent the vehicle from stalling. The contact referenced manufacturer tsb: s1814000002 as the cause of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that after refueling and while stopped at a traffic light, the vehicle sputtered and stalled without warning. The contact stated that the vehicle sputtered while driving but did not stall or shut-off. The contact researched the failure and became aware of an issue with gasoline fumes entering the vapor canister and causing a stall. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 70,000.
Attempting to fill gas tank at gas station. Gas tank at about 1/4 full. Gas pump repeatedly shuts off while filling about every 0.1 gallon. It takes 10-15 minutes to fill the tank. This first happened january 2020 but problem went away after several fill ups. I have the problem again in september 2020. Still happening. I live in northwest ohio.
Car bucks and stalls after filling up with gas. Four times to the dealer and they cannot figure out what is wrong with it. Finally, driving car stalled in traffic. Made it to the dealer. They were able to finally see the problem as no codes were going off before. Car was in motion and stalled. Restarted,then stalled at the red light. So it stalled while moving and stationary.
I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when I turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.
Car stalls out while driving after filling gas tank (not topping it off). Transmission light comes on, all warnings come on, and car locks up. Sometimes you cannot put it in gear, and the steering wheel locks up. It will say "shift to park," but you cannot always do that. Sometimes when it stalls it will still be running, but will just go out of gear. This is a known problem, and chrysler will not do anything about it. Yesterday, I was nearly rear-ended three times on an interstate in atlanta when my car suddenly stalled while I was in motion. Here is what one mechanic said: your vehicle has an issue with ventilation from the fuel pump, the gas has nowhere else to go but get sucked up towards the engine. The pump is failing, the charcoal canister is full of fuel, the evap system integrity module is full of fuel and the purge is pushing fuel into the intake which is drowning the motor and shutting it off. He said it is extremely dangerous to drive, and that he has seen this with the exact make and model of the car. I am terrified to drive my car, and it only has 36,000 miles on it. I, or someone else, will be killed because of this issue. This started while the car was still under warranty, and it took over a year to figure out what was going on. We have since called chrysler every day to speak to a supervisor, and no one will return our calls. They refuse to acknowledge the situation, the severity of the situation, and our concerns. They said to contact you.
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