Every oil change I must pay for a four wheel alignment. I have went through two sets of tires in the year of 2018. Rear alignment goes out of alignment all of the time. Dealer that I get my car oil changed at says this is too much for any car.
2014 Jeep Cherokee suspension complaints
Page 2 of 3: complaints 11 to 40 of 63, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep cherokee. While turning left from a stop light, the control arm fractured and the driver's side front wheel turned completely to the left. The contact parked the vehicle on the side of the road and had it towed to elk grove dodge chrysler jeep (located 8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
The car stalls when pressing on the gas then jolts into gear making it feel and sound like I've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when I lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after I fill my tank mostly and the car will shut off when I stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when I took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after I had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while I was attempting to put the car in gear which is an obvious defect
Lower ball joints failing at 56000 miles. Bad rattling in the front end when going over bumps. Jeep dealer diagnosed problem.
For being a jeep and be advertised as off-road, I have never been off-road and my vehicle needs engine studs replacements. The motor has a lot of vibration when stops and transmission bounce when changes gears. I believe is a bad part because I could notice since new but now is very hard.
Jeep cherokee 2014 strut bushing. When I turn in my jeep cherokee it makes noises. The front two bushings have started to dry up. The jeep is driven in mostly city roads. It is our family car need it to be safe!
At the time I discovered the problem my jeep was stopped. I had just towed it behind my motorhome for 40 miles. The frame to which the tow bar is attached had all the welds broken on both sides of the jeep. The frame pieces are aluminum. Pictures will be attached. I think this is extremely serious as there is little or no indication of a problem until the vehicle completely breaks free. This is not the first problem with this vehicle. A pdf file will be included in the attachments...updated 11/16/17 *bf consumer stated attention needs to bring a possible design and or a manufacturing defect on my 2014 jeep cherokee. This involves the aluminum front frame assembly of the jeep which does not appear to be able to withstand the rigors of being towed behind a motorhome on the nations highways. Also, the front wheel wobble (death wobble) could have contributed partially to the failure, however that was also a design flaw. Updated 9/18/18
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.
The car when driving shift.s like to second gear.
Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted jeep and filed complaint for fix which they will not help with cost. Have a case number on file.
Jeep cherokee recall. I live in colombia and I have a jeep cherokee 2014. This truck has left defective in brakes, transmission always. I have not been informed by "demcautos" about the recall. Demcautos. Demcautos is the concessionaire where buy my vehicle.
Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in I had lower gears to make it to h-e-b the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage
I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.
Tl* the contact owns a 2014 jeep cherokee. While the vehicle was being flat towed, it vibrated uncontrollably. The contact stated that there was a death wobble to the vehicle. The vehicle was taken to the dealer where it was diagnosed, but the faiulre could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 300.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle experienced severe veering while being towed by the contact's motorhome. The contact stated that the vehicle must come to a complete stop in order for the veering to stop. The vehicle was taken to the dealer where it was diagnosed that the wiring harness was inferior and needed to be replaced with an updated one. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 25,000. ...updated 09/19/16
On several occasions, our jeep cherokee has begun to "wobble" severely while being flat towed behind our motorhome. This occurred three times on a recent 2,000 mile trip. The "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally. We have had it happen when we ran over a particularly rough expansion joint on the interstate. Going from 65 MPH to a complete stop on a busy interstate is extremely dangerous. Another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads. Coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident. We pull the jeep behind a 40' 2013 newmar dutch star. Our tow bar is a blue ox avail 10,000 lb tow bar. We keep the motorhome and tow bar in good condition and I don't believe our equipment is the cause of the "wobble". We have contacted jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it. I have tried to procure the "fix" from jeep but I have been unable to do so. I am asking the federal safety agency to force jeep to immediately release the "fix" for the wobble issue immediately at no charge . My wife and I are leaving on two trips, one the last of april and one in the middle of may that will total nearly 10,000 miles. We want to get the repair completed prior to our leaving due to the safety concerns. Jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their january 2016 magazine. I feel jeep has had ample time to prepare and distribute information and parts to repair this problem.
In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and I need to speak to a manager because 1st I received no light signal or notification from this digital display stating I needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all I want is to exchange for another vehicle that is not a cherokee. July 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement - I pay my $380 lease on time every month I deserve a reliable vehicle from roseville chrysler jeep
After dealership replaced transmission at 30,000 miles for improperly shifting we noticed a burning smell and noticed new transmission was slipping and not shifting properly. We called the dealership and was advised that the not get it in to be checked for another week and a half. At 9:10pm I went around the corner about 4 blocks to visit with a friend and left and came back to my home where I noticed smoke coming from underneath the hood. Upoing the hood I saw light from a flame and extinguished it using a garden hose. Minimal damage but fire non the less. Chrysler corporate stated I can not drive it and to let it sit un touched. I have a daughter to get to school and jobs to do that pays my bills. Three days pass I call chrysler again and state I am going to fix the vehicle my self and send them a bill. I tighten the transmission lines they did seem loose. No transmission still leaking. 15 days later still no word from crysler. I have a $28,880 paper weight in my front yard costing me $380 a month. I have called crysler every day for a 2 weeks and all they can tell me is " its in our legal department". No call, no loaner, nothing. An expensive paper weight costing money.
While driving straight , around 4pm on dry pavement, with a vaild drivers license, at 25 MPH on a residential street with a 40 ft right of way, my cars suspension/ a frame broke into pieces, cause me to crash into a parked range rover. My front passenger wheel just about cane off. Further inspection of the crash reveled that the steering knuckle/lower control arm had broken into pieces. Air bags did not deploy.
Tl* the contact owns a 2014 jeep cherokee. While flat towing the vehicle with the rv and driving over very rough terrain at 25 MPH, the jeep would wobble out of control. As a result, the contact would lose control of the rv. When the failure occurred, the contact would have to pull to the side of the road to correct the failure. When the vehicle was restarted after it had been towed, the stability control and steering warning lights would illuminate. The manufacturer and dealer were contacted about the failure, but were unable to resolve the failure. The failure mileage was 290,006. Updated 01/20/16*lj
We use this car as a daily driver and also flat tow it behind our motorhome. We are unable to continue to tow the car,because it has a dangerous front end wobble while being towed. We have ten years experience towing cars behind our motorhome. I have been told by other owners of the same model that they have experienced the same problem. Jeep has been informed, but has taken no action to correct the problem. We feel this wobble could result in serious injury or death it not corrected. Thank you [xxx] and [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
On 10/18/2015, while flat towing my 2014 jeep cherokee at approximately 60 MPH on I-5 near san clemente, ca behind our rv, we suddenly experienced a violent side to side swerving sensation. While working to control the rv, I viewed via the rear camera, the cherokee rocking side to side, violently shaking the rv. The 2014 jeep cherokee is specifically designed to be flat towed behind the rv, and was connected to the rv with a blue-ox towing system. I had previously towed the jeep cherokee approximately 14,000 miles prior to this event with no problems. The violent swaying continued through the braking process, and did not cease until the vehicle came to a complete stop. After stopping on I-5, a preliminary investigation did not identify an obvious cause such as a flat/soft tire on the rv or jeep, loose or damaged tow bar. I slowly exited the interstate and parked in a safe location for a closer inspection. Turning the jeep's ignition to "on" without starting, I noticed my check engine light and electronic stabilitycontrol light were illuminated. After checking various rv forums, I discovered that others with 2014 jeep cherokees had experienced the same issue which seems to resolve itself after stopping the vehicle. I continued on my journey without any additional problems and the warning lights on my dash reset within a day or so. It appears to be a unique problem to 2014 jeep cherokees according to various rv forums. My 2014 jeep cherokee is equipped with the active drive ii transmission specifically designed for flat towing behind my rv.
Experienced an uncontrollable car wobble problem three times, while flat towing our 2014 jeep cherokee behind our motor home in september on trip from wyoming to michigan. An irregularity in the highway initiates a violent side to side wobble of the entire vehicle which appears to attain a natural frequency that requires bring the vehicle to a complete halt to stop the oscillating. The third time this occurred was life threatening on I-80 south of chicago at rush hour with five lanes of traffic at 60 plus MPH. Luckily, I was in the outside lane where I could get my rig off to the shoulder and stopped. This is a major safety issue which other people are experiencing with the new jeep cherokee. Even though chrysler specifically designed the new jeep cherokee to be flat towed behind a motorhome, and was one of the main reasons I bought the vehicle, the unpredictable danger the wobble prohibits flat towing. A fast growing number of consumers who experiencing the same problem need assistance from chrysler on how to remedy this problem. Please instigate an investigation into this issue with chrysler as there has been no acknowledgement of the problem on their part. We have our travel plans on hold until we can have a remedy to the problem.
Tl* the contact owns a 2014 jeep cherokee. While driving 35 MPH on an uneven road surface with another vehicle hitched to the vehicle, it began to shake violently. The vehicle was taken to the dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000. Ma 10/14
Tl* the contact owns a 2014 jeep cherokee. While driving 65 MPH, the vehicle decelerated and the engine continued running as the check engine light illuminated. The vehicle was merged to the side of the road, where it was turned off and restarted in order to reset the system which resumed normal operation. In addition, the contact received notification of the federal safety agency campaign id number: 15v461000 (equipment). The vehicle was taken to a dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 14v392000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Shortly after starting our 1500 mile trip on july 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 jeep cherokee 4x4 latitude with active drive ii shook badly front-to-back and side-to-side and would not stop until I pulled over to the side of the road. Normally a bump will cause the mh to shake front-to-back momentarily. I got out and checked around and under both vehicles and found nothing amiss. Got in and headed on our trip. A couple of times that day the mh shook when hitting a bump but not as violently as earlier. No more shaking on the trip and no apparent damage. The jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage. We traveled from bryce canyon national park to capital reef np on 20 july over a curvy, hilly highway. At capitol reef we disconnected the jeep and found the passenger side tow bar/tab had damaged the shroud in the front of the jeep. We drove the mh and jeep separately to moab, ut for repairs. When the mechanic removed the lower front shroud on the jeep and inspected the damage he found the welds on the jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side. We continued driving both separately to our home.
2014 jeep cherokee. Consumer writes in regards to vehicle wobbles and sways when flat towing behind consumers motor home and parking brake issues. *smd the consumer stated the wobbling or swaying occurred when a rough spot was hit in the road. The consumer stated the incident happened several times. It was an intermittent problem and can not always be duplicated. *jb...updated 03-10-16 *bf updated 11/01/2017
Tl* the contact owns a 2014 jeep cherokee. While driving at 35 MPH, the vehicle would vibrate. The contact received a recall notification for the rear suspension shock absorber; however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 8,500.
Grinding noise in front end, shifting hard with loud clunking noise, high pitch squeal when cold, engine miss when drive like a shutter, shift the car in drive - car went into drive but wouldn"t engage and dash was flashing like the computer didnt know what it was doing, exhaust sputtering noise.
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