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2014 Jeep Cherokee suspension problems

63 complaints (2% of all complaints for this car). Typical mileage when it fails: 14,200. 4 crashes reported.

owner complaints
63
of this car's complaints
2%
typical mileage
14,200
crashes
4
recalls
1

Which part fails

  • Rear
    1
  • Front: control arm
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Cherokee suspension problems in other years

19901995200020152022

Specific symptoms reported on the 2014 Jeep Cherokee suspension

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Ball joint 6

Related recalls

Suspension: rear: shock absorberReported July 2, 2014 · 20,347 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P37.

Recall number 14V392000 · Recall details

What 2014 Jeep Cherokee owners say

Most recent owner complaints, unedited.

Filed Mar 5, 2025 · Suspension, Transmission · 180,000 miles · CA

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

Filed Feb 2, 2025 · Fuel system, Suspension · LA

When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to Hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my Corolla like this the FCC and FAA are having same problem satellite please call me asap

Filed Jan 23, 2025 · Suspension, Transmission · KY

Started appearing a month ago, complete loss of power on major highways/interstates. The ptu was supposedly already replaced due to 1st recall (prior owner), but still had issues with replacement. I have 2 children and the complete loss of power terrified me. The ptu is a $3,000 repair/replacement. I was able to put it in neutral and pull over to restart the car, but this has happened a few times! This could have caused major accidents and deaths!!!

Filed Oct 25, 2024 · Suspension · MI

Hello my front passenger suspension bolts sheared due to over torque condition. My mechanic said he believes there was something related to this, but it is a serious safety issue. I checked the Stellantis bc and the federal safety agency Recall site and found nothing. My front drive train is bent and I can’t imagine the risk it out my wife and daughters. Could have snapped on the highway and killed them, and potentially others, in an accident.

Filed May 2, 2022 · Steering, Suspension · OH

Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.

Filed Jan 3, 2022 · Suspension · CA

Front lower control arm bushings and front and rear sway bar bushings are cracked.

Filed Dec 9, 2021 · Electrical, Suspension · WA

our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.

Filed Jan 11, 2021 · Suspension, Transmission · 44,000 miles · MI

Tl* the contact owns a 2014 jeep cherokee. The contact stated while driving 45 MPH, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact continued driving to her destination. The vehicle was taken to the local dealer preferred chrysler dodge jeep ram (3146 henry st, muskegon, mi 49441, (231)733-4401) where it was diagnosed with needing the transmission and unknown rod of the rear end to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 44,000.

Filed Oct 24, 2019 · Suspension · 120,000 miles · NY

I was driving down a straight, flat road about approaching an intersection and a light which just turned green. Was going about 25-30 MPH at the moment when it sounded and felt like a tire popped in the rear of the jeep. I rolled to a stop, pulled off to the side and noticed the tire wasn't popped, but that my rear passenger tire was now resting on the wheel well. I got down to look under and saw that a thick metal bar had snapped in half, which in turn snapped my axel, and ripped my suspension out with it. I got the vehicle towed to the local shop, they looked at it and said they had never seen this happen before. When towing the jeep, they needed to wrap it with extra straps since the damage was so significant they could not tie the chains under the car in the rear. I am currently trying to get jeep to send an evaluator. I currently have a case open with them.

Filed Jul 28, 2019 · Driver assistance, Electrical · 87,000 miles · OH

Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.

Questions about the 2014 Jeep Cherokee suspension

Does the 2014 Jeep Cherokee have suspension problems?

Owners have filed 63 complaints about the suspension of the 2014 Jeep Cherokee, 2% of all its complaints.

At what mileage do 2014 Jeep Cherokee suspension problems start?

The typical (median) mileage in owner complaints is 14,200 miles.

Was there a recall on the 2014 Jeep Cherokee suspension?

Yes, 1 recall: 14V392000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Cherokee have bad suspension?

The Jeep Cherokee model years with the most suspension complaints are 2014 (63 complaints), 2015 (38 complaints) and 2000 (33 complaints).

Other 2014 Jeep Cherokee problems

Transmission 1,472Engine 524Electrical 450Brakes 211Fuel system 200Acceleration 185Steering 119Driver assistance 117Body 111Visibility 75Airbags 49Lights 47Wheels 22Seat belts 6Seats 6Locks 4

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