2014-2015 Chrysler 200, Jeep Cherokee and others recall: shock absorber

Chrysler Group LLC reported this safety recall on July 2, 2014. It covers about 20,347 vehicles.

vehicles affected: 20,347
reported: Jul 2, 2014
owners notified: Sep 15, 2014
related complaints: 234

Suspension: rear: shock absorber

What is wrong: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P37.

Recall number 14V392000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 234 complaints about suspension problems.

2015 Chrysler 200 2014 Jeep Cherokee 2014 Ram 1500

Questions about recall 14V392000

Is there a recall on the 2014-2015 Chrysler 200, Jeep Cherokee and others shock absorber?

Yes. Recall 14V392000, reported on July 2, 2014, covers about 20,347 vehicles.

What is the fix for recall 14V392000?

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P37.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Chrysler 200?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history