High speed front end damage to vehicle with no airbag deployment. No dashboard lights were on indicating a problem with them. This is a serious safety issue.
2014 Jeep Cherokee airbags problems
49 complaints (2% of all complaints for this car). Typical mileage when it fails: 33,000. 17 crashes reported.
- owner complaints
- 49
- of this car's complaints
- 2%
- typical mileage
- 33,000
- crashes
- 17
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee airbags problems in other years
Specific symptoms reported on the 2014 Jeep Cherokee airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: side/window: curtain
- What is wrong
- Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
- Risk
- If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R05.
Recall number 15V041000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2014 Jeep Cherokee owners say
Most recent owner complaints, unedited.
I got in a car crash the airbag deployed a was
Started the vehicle and before we could put it in gear, the airbags in the back seat deployed. I contacted Jeep Customer Service and was given case # 93132151 and they had it towed to the nearest dealership for diagnosis. Then Jeep refused to pay the diagnostic fee and the dealership won’t do the diagnosis. Our fear is that the vehicle is unsafe to drive as the front airbags could now go off.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2014 Jeep Cherokee. The contact stated while driving 10 MPH, the front passenger’s side air bags deployed without warning, causing major damages to the front passenger’s side door. There was no injury sustained. The contact pulled over and became aware that the front passenger’s side air bags and side door air bags had deployed. The contact was able to drive the vehicle to a collision center where the vehicle was deemed a total loss by the insurance company. The manufacturer was not contacted. The failure mileage was 61,000. The VIN was not available.
Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. Will stay in for about 2 mins to 15mins. Does not occur everyday but would say once every two weeks.
i got into a car crash that completely crushed my vehicle and the airbags didn’t deploy at all. serious injuries were sustained
My son was driving and rear ended someone. His airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. This happened driving straight on a city street.
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.
Tl* the contact owns a 2014 jeep cherokee. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated and remained illuminated. The vehicle was taken to transitowne jeep chrysler dodge ram (7408 transit rd, williamsville, ny 14221) where the mechanic repaired the electrical side pilar molding, and side curtain air bags however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 53,000.
Questions about the 2014 Jeep Cherokee airbags
Does the 2014 Jeep Cherokee have airbags problems?
Owners have filed 49 complaints about the airbags of the 2014 Jeep Cherokee, 2% of all its complaints.
At what mileage do 2014 Jeep Cherokee airbags problems start?
The typical (median) mileage in owner complaints is 33,000 miles.
Was there a recall on the 2014 Jeep Cherokee airbags?
Yes, 1 recall: 15V041000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Cherokee have bad airbags?
The Jeep Cherokee model years with the most airbags complaints are 1998 (51 complaints), 2014 (49 complaints) and 2019 (42 complaints).
Other 2014 Jeep Cherokee problems
Transmission 1,472Engine 524Electrical 450Brakes 211Fuel system 200Acceleration 185Steering 119Driver assistance 117Body 111Visibility 75Suspension 63Lights 47Wheels 22Seat belts 6Seats 6Locks 4
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